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GB Success formula – coaching by MBB?

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  • #45339

    Andy V
    Participant

    Folks, would you share your thoughts please how important is to provide coaching support by a Master Black Belt also to new Green Belts in a company where Lean Six Sigma efforts are just starting and new Black Belts are also learning and supported by the Master Black Belt.

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    #147902

    qualitycolorado
    Participant

    Andy, Hello!This is a terrific topic.I think about this using the medical school analogy.The Master Black Belt (MBB) is like the seasoned, Lead Surgeon at the medical school; the new Black Belts are the Surgeons who have been all the way through the surgical program and have just been licensed, and the Green Belts are the surgeons who are just starting to get trained.If I am a patient (customer) of the medical school’s teaching hospital, I want the surgeons-in-training to be learning from the very best: the seasoned, Lead Surgeon. They should not be doing the complicated heart surgery on me — that should be left to the licensed surgeons, under the watchful eye and mentorship of the seasoned, Lead Surgeon.In the same way, if your company has a fairly new Six Sigma effort, the surgeons-in-training (GBs) need to be under the watchful eye of the newly-licensed Surgeons (BBs) AND the seasoned, Lead Surgeon (MBB)…. hope this is helpful …Best regards, QualityColorado

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    #147907

    Eric Maass
    Participant

    QualityColorado,
    I like your analogy!
    Best regards,Eric

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    #147909

    qualitycolorado
    Participant

    Eric,Thank you for the appreciation !!Best regards,QualityColorado

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    #147920

    Jerome Finnigan
    Participant

    Excellent  Metaphor

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    #147921

    Marlon Brando
    Participant

    What  about  Phd’s who  pretend to  be  expert in  SS?How  you  would  clasify  them?thanks 

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    #147927

    villageidiot
    Member

    As  pretenders??

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    #147929

    Andy V
    Participant

    Thanks very much, Quality Colorado
    Anybody else who could advise from the real practice, how were Green Belts coached (on their projects, after the theoretical 1-2 weeks of training) in your company ?

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    #147933

    villageidiot
    Member

    Out-standing Explanation

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    #147944

    thevillageidiot tvi
    Member

    You actually had the testicular fortitude to say ¨pretenders¨ while using someone else´s screen name….I am impressed.

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    #147952

    Andy V
    Participant

    Folks, I am still trying to get an advise from a real successful implementation – how important is to provide coaching support by a Master Black Belt to new Green Belts in a company where Lean Six Sigma efforts are just starting and new Black Belts are also learning and supported by the Master Black Belt.
    All in all, what is the success formula for newly trained Green Belts?
     

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    #147964

    qualitycolorado
    Participant

    Andy,If your company has no prior experience with Six Sigma, I assume that you are hiring some experienced Master Black Belts from some other company.The externally-hired MBBs will be crucial in mentoring your new Black Belts and your new Green Belts, as well as mentoring and instructing your Sponsor / Champions.It is typical to use new Green Belts in “light duty”, and to have them learn the ropes from there from the BBs (with plenty of oversight by the MBB).For example, you may have one of your BBs leading an improvement effort at one facility. Once that project has proven itself at one facility, the Green Belts would then lead “replication” projects at other similar facilities. Since no 2 facilities are exactly alike, the GB will need to do some work prior to implementing the result from the BB’s project. However, the GB should have to do only limited DMA work (in the DMAIC cycle) — most of the work of the replication projects would focus on the “I” and “C” phases.In this situation, the MBB would be mentoring both the BBs and the GBs. The focus of the mentoring for the GBs would be: 1) do they “get it” technically (have they absorbed the DMAIC training); 2) are the following the progress of the main BB project, and 3) are they capable of replicating the results.The GBs that are successful with replication projects can then be eased into more complicated efforts.There are other ways to roll out efforts for new BBs and GBs, but this is one that has proven to be successful in organizations that are new to Six Sigma…. hope this helps …
    Best regards.QualityColorado

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    #147965

    qualitycolorado
    Participant

    Andy,Forgot to add: one example of this kind of roll-out for Green Belts is the Starwoods Hotels system. They own Sheraton, Westin, and other hotels. See this link:http://test.onesixsigma.com/Organisations/Starwood%20Hotels%20and%20Resorts/Press%20Releases/Green%20Belts%20Galore%20at%20Starwood%20Hotels.aspxThey have Green Belts at each facility, but BBs are NOT at each one. As the Black Belt completes a Project at one hotel, he or she engages the network of Green Belts to replicate the results at the other hotels.
    … hope this helps …Best regards,QualityColorado

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    #149777

    Nandakumar
    Participant

    Hi Andy,
    The best way to coach green belts is to give them smaller improvement projects where they can apply DMAIC and produce results. Since your company is relatively new to implementing Six Sigma and the black belts are also new, everyone will learn and gain from these projects. The improvement need not necessarily have financial impact but the project should definitely have a scope to let them apply DMAIC and explore the usage of Six Sigma tools. There can be regular meetings where all green belt projects are discussed and knowledge shared. Hope this helps.
    Nanda

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