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GB Training: Online vs. on site

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  • #51394

    Edwards
    Participant

    Our company currently uses online training for week 1 of a 2 week GB training program and we would like to review if it makes more sense to keep it this way to revert to a program that’s all on site.  Does anyone know of any articles, websites, etc. that they could point me to so I can conduct a solid evaluation on the pros & cons of each (beyond what my simple mind can think of)?  Thanks!

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    #178112

    Tim
    Member

    Hi David – could you describe with more specificity what you do currently during weeks 1 and 2?  E.g., do the students receive part of the curriculum during week 1 and the balance in week 2?  What happens in the classroom?  Lecture or activity?   

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    #178113

    Edwards
    Participant

    We currently have it set up where week 1 is all on-line, done at the participants leisure (although it usually comes down to them cramming the ~30 hours of work into the few days prior to class).  Week 2 is a solid week of in classroom training with lecture, activity, simulation and students presenting their project charters.
    David

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    #178121

    Tim
    Member

    David – search for “Blended” and like training terms in the forum.  Here’s a link to one of the discussions:  https://www.isixsigma.com/forum/showmessage.asp?messageID=87316.  I know Doug personally, and I recommend you contact him directly.  He has a great deal of experience and research (both his own and others) at his disposal.  Although travel/lodging expenses are a driver of the choice you are facing, the data show that your current approach is likely more effective than back-sliding to a pure ILT model.  I suspect, however, that your current model can be refined to perform better.  For example, giving your students more time with the on-line materials, monitoring progress and performance during that time, and scheduling real or virtual study-halls for those who are lagging.  I hope this helps. 

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    #178153

    Tim
    Member

    Excellent suggestions, Sue.  These are helpful for anyone looking at on-line training.  Sometimes it’s difficult to be a shopper for eLearning because it’s not an area we have experience with.  These are questions every buyer should ask of the provider. 
    Dave – here’s a link to a site run by the US DoD’s Advanced Distributed Learning Initiative.  http://adlcommunity.net/.  You originally had asked for research, reports, etc.  The ADL doesn’t study Lean Six Sigma training, per se, but is sponsored by the US Department of Defense and so is fairly unbiased in its reports/analysis.  There’s a ton of good research there, and it’s acutally based on data (imagine that!).  You may find Dr. Traci Sitzman’s work particularly interesting. 
     

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    #178196

    Patty
    Participant

    As an add-on to this question, what are your requirements for green belt certification?  I am teaching my first “on-site” classes, beginning in January. I’ve created a curriculum, chosen a book and developed slides and an exam.  I’m just curious what others are using as certification requirements.

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    #178199

    Mikel
    Member

    That’s very cool. The dumbing down of Six Sigma continues at a
    rampant pace.

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    #178204

    Robert S
    Member

    Stan, a rare occurence yet you & I agree here.
    Patti – you “created a curriculum & picked a book” now what should be reuired for certification? Are you kidding me?
    Please tell me you have no interest in heart surgery…I certainly wouldn’t want to be wheeled in and see you with a scalpel.

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    #178208

    Taylor
    Participant

    WOW-I have no other words for what I’m reading in this post.
    Well maybe a couple. I hope you guys don’t make a living training GB’s
     

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    #178218

    Norm Fowler
    Participant

    I tend to be a fan of the blended learning model, especially for Green Belts.  There have been a number of good suggestions in some of the replies (short sessions, monitored progress, real time feedback, etc.) and I would agree that Traci Sitzmann’s work with the Advanced Distribution Learning Initiative (DOD) is worth looking into.
     
    I found that the depth and breadth of knowledge that Green Belts need to know can effectively and efficiently be delivered through the blended learning environment.  Many of the Six Sigma method and tool “mechanics” can be taught on line with positive results.  However, just knowing the mechanics is not enough to ensure success.  For many Green Belts, they have difficulty finding ways to apply the Six Sigma tools to their specific environment and job responsibilities.  That’s why having touch points, team discussions and even individual coaching is sometimes necessary to achieve that “ah-ha” moment.  For most belt candidates, they need interaction with seasoned Belts to help internalize the critical thinking that may be considered the most difficult and valueable thing a Belt candidate can learn.  As far as Lean concepts, because many tend to be counter intuitive for most, I find they are better taught in a class room environment with plenty of simulations and activities to demonstrate Lean concepts.
     
    The balance of on-line versus in class question is also influenced by what expectations you have with your Green Belts?  Are they there to support the Black Belt projects or are they expected to run their own projects?  I would suggest that more you tilt toward running their own projects, the more “face to face” time you need with the candidate to ensure they get it and they will be successful in their project.  All it takes is a bad experience in their first project to negatively impact that belt candidate for a long time.

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    #178284

    Patty
    Participant

    I teach communication skills and see that even I could use a lesson in the art of written communication….perhaps I’m not the only one??
    I have been working as the lead black belt in my organization for several years.  Our initial training was held by an outside company.  However, we felt it was important to enhance our numbers and share the methodology and teaching with others in our organization as it pertains to our industry.  I spent the past 12 months developing an appropriate curriculum and selected a textbook (among the MANY) that are available out there.  I also created internal requirements for certificaiton(which include classroom teaching over a 5 month period, an exam and the completion of a project (with a current black belt) and a presentation to our senior leadership.  The classes will start in Janurary.  For the past several months, I have been researching the requirements other company’s have developed for their internal classes.  Although I RARELY have time to read through this discussion forum, I was on the site the other day and thought I would post the question HOPING to get additional feedback to reinforce if my requirements were consistent with the industry.  OBVIOUSLY, I made an incorrect assumption (or as stated earlier, i need to be clearer with my written communication). 
    Interestingly, prior to my lead role in six sigma, I spent over 15 years working in both the inpatient and outpatient surgical services environmnet.  Open heart surgery is not a joking matter…just ask anyone who has experienced it. Your flippant remark was not appreciated, nor warranted.

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    #178285

    Robert S
    Member

    OK, Patty, reprimand received and understood. However, it appeared you were a novice and built your own curriculum and were therefore going to “replicate” what has taken years of effort and experience to create. (Although your source for “building the curriculum” is still not clear; remember Intellectual Property laws are applicable to much of this.)
    That is what led me to the surgery comment. Certainly heart surgery is a serious matter….yet, holding one’s self out to be qualified in LSS is also held in serious regard by this group. Good luck.

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