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Guidance or ideas on connecting maturity levels and cost of poor quality

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  • April 22, 2010 at 4:26 pm #53420

    Groll
    ★ 10 Years ★
    Participant

    I am looking for some data that clarifies… at level 1, 2, 3, 4 or 5 (on the CMM maturity matrix) what is the percentage of waste (% of Sales) that’s typical e.g.: X level of maturity usually runs at X percent waste. I’m particularly interested in data for the health insurance industry or the banking industry.

    Thanks

    Randy

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    April 26, 2010 at 5:26 am #190058

    Strayer
    ★ 10 Years ★
    Participant

    You can find some examples from companies who have shared the benefits of increasing their maturity levels at the Software Engineering Institute website http://www.sei.cmu.edu but be aware that CMMI levels are based on process, not on outcomes. There are valid assumptions that better processes achieve better results. I don’t know that anyone has statistically correlated maturity levels with quality or with waste reduction.

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    April 26, 2010 at 10:22 pm #190064

    Groll
    ★ 10 Years ★
    Participant

    Straydog,

    Thank you very much for your suggestion and I just had a CMMI report sent to me that attempts to do a rough correlation. I’d be happy to send it to you, if you’re interested.

    Randy

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