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Hard vs Soft Savings – Healthcare

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  • #25702

    ROSS
    Member

    Does anyone know if there is an established target for hard vs soft savings % for Lean/Six Sigma projects in healthcare?

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    #62160

    BritW
    Participant

    Really depends on your hospital and all the things that go with it (case mix, medicare/medicaid/self pay volume, ED volumes, size, PMR/labor, region of the country, etc).  Mine is a community hospital, 403 bed.  We target a 10:1 return on investment (hard dollars).  We do not use a soft dollar target, but do report results when they are found.

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    #62161

    DLW
    Participant

    One very interesting thing about this question: It reminds us that if,
    instead of pursuing isolated projects or ones that are presumed to be
    top priority, we instead conduct Hoshin Kanri (Strategy Deployment),
    we can approach being able to tie nearly ANY improvement effort to
    hard savings/gains. All projects will flow from top-level Goals and
    KPI’s having some financial basis.This happens to be a pet focus for some of us in the field of Strategy
    Management. Sorry for the detour :O)
    DLW – BPEX

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