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Help this SIPOC chart

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  • #46947

    Clowers
    Participant

    Does someone have a good example of a SIPOC chart they could share with me…. I work in the warranty area for a company and our supplier is kinda our customer?
    Any help would be greatly appreciated.
    Thanks, Kathy
     

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    #155895

    Tony Bo
    Member

    Hi Kathy…
    Is it you just dont know how to put one together…or are you unsure about a supplier being a customer as well?  It is not uncommon that a supplier is also the customer in the process…
     

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    #155896

    Clowers
    Participant

    I guess I am just having a hard time getting started.  You know of any good examples?
    Thanks, Kathy
     

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    #155899

    annon
    Participant

    Kathy, Google sipoc or copis and you will get many examples to choose from…i would tell you to first define your process…where does it start and where does it end…also make the distinction between your ultimate consumer (they who consume your end product) and the mulitple internal and external customers that you will find throughout your copis and future vsm or pmap (they that consume the output of a given work cell, process step, department, etc) ….good luck….

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