Help with applying Six sigma

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    Hi all.  As way of introduction I am a Quality Manager for a pathology laboratory that is investigating adoption of Six Sigma.  I am looking for a project to appl SS to that has to be a winner.  Two projects are presenting but I am struggling to apply SS to them.  The first is  a regulatory change that requires us to review and change how we package pathology specimens for transport and make a decison on what commercial pack we move to.
    The second is a regulatory change requiring roll out of a KPI measurement that occurs every 6 months based on historical performance data.  This is currently operating at 1 site using tools that are not available at the other 5 sites.  The current system is time consuming and resource intense and we need to find a way that is efficient and scalable.  What can I measure given the activity is once every six months?
    Any help on the approach to these using DMAIC if applicable is appreciated.
     This thread has been moved to the Healthcare discussion forum. Please click here to continue the discussion.



    Issue 1) What is the problem?  Do the new requirements change the process enough so you are not hitting your goals or targets (specs)?
    Issue 2) Look into more of a DFSS approach.  It sounds like you need to overhaul the process than just optimize it.
    If you can go into more detail of what the exact “pain” is, I believe you will get more and worth wild assistance.

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