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House of Quality (QFD)

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Viewing 14 posts - 1 through 14 (of 14 total)
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  • #30286

    Stephanie Bader
    Member

    Does anyone have a soft copy of the “House of Quality” (also known as QFD) tool that they would be willing to share? I saw one recently in a presentation and think it would be incredibly useful.
    Thanks!

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    #78699

    sqe
    Member

    Hi Stephanie,
    If you’ll post your e-mail address, I have something I could send you.
     

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    #78700

    Cheryl
    Participant

    Hi SQE,
    I’d love to see a copy also. Can you post it to your message so I can download it?
    Thanks! Cheryl

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    #78702

    Stephanie Bader
    Member

    my e-mail address is: [email protected].
    Thanks!

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    #78703

    Rajanga Sivakumar
    Participant

    Hi SQE,
    May I add my request too? Thanks for the help.
    [email protected]

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    #78707

    Hector Lopez
    Participant

    Hi SQE:
    I would like to receive a copy too. Thanks for all.
    [email protected]

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    #78710

    Khatri
    Participant

    can you pls include my name as well.
    Also I am looking for a structured template or process to record voice of process. any ideas/files ..pls do send
    regs.AB

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    #82827

    Glenn Mazur
    Participant

    QFD is a powerful approach to understanding customer value, and delivering competitve solutions end-to-end through your business process.
    Most people seek a QFD software template because they see a matix and it has some math. The matrix is nothing more than straight lines and some imbedded formulae. The formulae used by most are based on mathematically mis-used scales. They are to be avoided. Please.

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    #86728

    Steve Gandy
    Member

    sqe,
    Whilst hearing Glenn’s warning, I’d be grateful if you could send me a copy of your QFD to [email protected] 
    Many Thanks,
    Steve

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    #105782

    PH
    Participant

    Could you please send me a copy of the QFD? thanks in advance

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    #105783

    MM
    Participant

    SQE,
    I’ve not seen a well done QFD, House of Quality, in a while.  Would you mind emailing me the one you offered at [email protected]       Thank you if you don’t mind.

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    #105862

    Charmed SIX
    Participant

    Consider  the following simplified L-Matrix for designing  a pen:
    Customer Requirements:stylish,multiple choises,safe to use,value for money,hard to lose Against  the Product/Service Features:Choise of point sizes,variety of ink colors,choice of  finishes ,non-tocic ink……etc.Try to build  a matrix ,for example :strong relation has been observed between multiple  choices at one hand and  the following features:choice of point sizes,variety of ink  colors….etc.and so on ,covering all the items ,putting special remarks for :strong,moderate and weak relations.              Hope that helps.  

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    #105871

    John J. McDonough
    Participant

    mm
    Sorry I should have picked up on this when you first posted it, but it blew right by me.
    I have a pretty decent example at
    http://www.qsl.net/w8kea/RACES/scenevideo/1measure/VideoQFD.pdf
    You can get the context around it by going to http://www.is-sixsigma.com, navigating to Storyboards then to Emergency Services.  The Measure storyboard tells what led up to the QFD.
    –McD
     

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    #168496

    Joseph Merts
    Participant

    You can download free House of Quality (QFD) templates from QFD Online at http://www.qfdonline.com/templates/qfd-and-house-of-quality-templates.

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