House of Quality (QFD)

Hi Stephanie,
If you’ll post your e-mail address, I have something I could send you.
 

Hi SQE:
I would like to receive a copy too. Thanks for all.
[email protected]

QFD is a powerful approach to understanding customer value, and delivering competitve solutions end-to-end through your business process.
Most people seek a QFD software template because they see a matix and it has some math. The matrix is nothing more than straight lines and some imbedded formulae. The formulae used by most are based on mathematically mis-used scales. They are to be avoided. Please.

Could you please send me a copy of the QFD? thanks in advance

Consider  the following simplified L-Matrix for designing  a pen:
Customer Requirements:stylish,multiple choises,safe to use,value for money,hard to lose Against  the Product/Service Features:Choise of point sizes,variety of ink colors,choice of  finishes ,non-tocic ink……etc.Try to build  a matrix ,for example :strong relation has been observed between multiple  choices at one hand and  the following features:choice of point sizes,variety of ink  colors….etc.and so on ,covering all the items ,putting special remarks for :strong,moderate and weak relations.              Hope that helps.  

You can download free House of Quality (QFD) templates from QFD Online at http://www.qfdonline.com/templates/qfd-and-house-of-quality-templates.