How can Six Sigma work in a Treasury function?
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- This topic has 2 replies, 3 voices, and was last updated 17 years, 11 months ago by
AJ.
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December 10, 2002 at 4:20 pm #24248
Danny GParticipant@Danny-GInclude @Danny-G in your post and this person will
be notified via email.Any thoughts on how Six Sigma methodologies can be implemented within a Treasury Group? (i.e. project selection, benefits, etc.) Any thoughts would be greatly appreciated.
0December 11, 2002 at 5:53 am #58150Hi Danny ,
Six sigma methodologies can surely be applicable in various treasury operations .As evident six sigma is about delivering quality product or service to customers so an evaluation can be done on indentifying internal and external end users/customers of a treasury .. accordingly from their point of view …areas can be identified where the improvements are needed .
Typical project examples can be account opening /management process , accessing information internally (transaction time /cost etc) , electronic financial transactions ( recording time /cost ) , cash management / investment process , interest payment/collection process .Additionally , to all customer service processes where there are indentifiable inputs and outputs.
Benefits will accrue in terms of cost and time savings which can be accordingly quantified .
Regards ,
0June 17, 2004 at 5:03 am #58151Can someone give examples… i am looking to determine the CTQ’s or Key perfomance indicator of a treaury operation which is part of an invesment company. transactions in terms of no. is less so i cant take how much time one transaction takes ? so what can be an alternative –
average rate of return on borrowing / investments? – but that is more of a factor determined by market than what the process does?
so what can be used as a ctq here?0 -
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