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How Six Sigma helps ERP/SCM Implementations

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • #32813

    Sridhar
    Member

    Hi,
    I am new to Six Sigma, hence need few info on
    1. Is Six Sigma meant only for Software Development or also for Packaged Software Implementations ( ERP/SCM/CRM…)
    2. In what way does it add value to the Implementations of ERP/SCM..
    Thanks and Regards
    Sridhar
     
     

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    #88039

    Michelle Griffin
    Participant

    I have been using Six Sigma tools and methodologies since 1996 on large scale BAAN and SAP implementations.  I moved away from the BAAN & SAP  based implementation methodology, becasue it wasn’t detailed enough using the high level milestones.  I utilized a DFSS approach to implementation.  Utilizing Business Charters, SIPOC’s, Process maps, Control Charts, FMEA’s, QFD houses….
    I also used Dynamic Enterprise Modeler in BaaN which was wonderful to map all the processes and functions.  Which it is to bad IGRAFX doesn’t buy the rights to it….since it was such a powerful tool…if used correctly.
    I feel there would be a higher success rate, in ERP implementation if the consultants would take the time to utilize Six Sigma tools….my opinion only….

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    #88094

    Sridhar
    Member

    Thanks Michelle for Your feedback.
    Regards
    Sridhar
     

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    #88274

    Mridul R Mahan
    Participant

    Hi Sridhar,
    We at Quinnox (http://www.quinnox.com)  have exclusive and proven track-record on BAAN-SAP platform and now when we are moving on a wider platform not only in this space but on other fronts as ERM,Supply Chain and even outsourcing across different niche’s like BFSI,etc.Six Sigma has been a real workable tool for all the project leads here.I joined this company as a SS BB and it already had ISO 9001-2000 and SW CMM level V certifications,initially there was a little rigor involved in getting the buy-in from the delivery floor,but once they understand the basics,they were really hooked on to it.We have successfully implemented and replicated it across functions,and believe me if stuck to the basics and with a Management commitment it can be used very potently.
    Mridul

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    #88294

    KavSS
    Participant

    I’m very interested in more details about how Six Sigma can be used in major software implementations such as ERP or PLM.  These projects don’t seem like “real” Six Sigma projects, since your solution is known (I’m implementing software package X to solve business problem Y) and your skipping right from Define to Improve without any real Measure or Analyze in between. 
    Could anyone please point me to additional resources (case studies would be delightful) on using Six Sigma tools on implementations like these?
    Thanks very much!
    -grant
     

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    #88320

    Sridhar
    Member

    Hi Mridul,
    Thanks for the reply. I feel U seem to have realized the benefit of using Six Sigma Tools for managing ERP Projects.
    Myself, KavSS and others would be very much interested to know from you of any Operational level case study or some notes of experience.
    Thanks and Regards
    Sridhar
     
     
     

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    #88324

    Derek J Vaughan
    Participant

    Sridhar,
    (1) You can use Design for Six Sigma with package implementation as well.  For a Big 5 consultancy I repurposed the standard package implementation methodology with DFSS (DMEDI).
    (2) It adds HUGE value.  The three core value propostions for me are:
    (a) a common language between business and IT (that’s if IT is up to speed with Six Sigma).  Clears up any confusion between IT, business and the package vendor.
    (b) prioritising of requirements i.e. getting from a wish list of 500 down to the 30- 40 that makes a real difference, using Six Sigma greatly improves time to deliver a solution and the ‘quality’ of the first release.
    (c) clear linkage between what is being developed and the business case.  This is a great one for IT as they so often struggle with justifying projects.
    Bottom line is that the design yields what is expected (linked to business benefits), does not produce  non-compliant outcomes and is frugal in its execution.
    Regards
    Derek
     
    THE AUTHOR
    Derek J Vaughan is a freelance management consultant with 15 years experience in information technology and 3 years experience of Six Sigma. He holds an MBA and BA with Honours. He first worked with Six Sigma as an IT manager at GE Capital European Equipment Finance, where he was trained as a Black Belt. After leaving GE Capital he spent 6 years in management consulting in a Big 5 consultancy were he worked with many clients on IT management issues, including Six Sigma. eMail: [email protected]

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    #88406

    Vineed Mathew
    Member

    Hi Derek
    I agree with you in using the DFSS for acheiving a common platform, proirtization and also for providing a linkage. There is this RAtional Unified Process (RUP) spec for implementation which talks about Use case and Class diagrams and other concepts to capture the business cases down to testing specifications etc. Do you mean to say we use tools like QFD, SIPOC etc in conjunction with these or DFSS itself will be a complete parallel to the RUP methodology or any other similar methodologies ?
    Would appreciate if you could elaborate on this. Iam primarly in the PLM domain
    Thanks
    Vineed Mathew
     

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    #111900

    MYoungUK
    Participant

    Grant – I’d be interested to know if you received any further details, esp. case studies – as I’m looking at a similar challenge.
    Cheers.

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    #111902

    MYoungUK
    Participant

    Sridhar – I just asked this question of KavSS – I’m doing a little research on ERP implementation & utilising 6 Sigma – did you get any operational info?
    Thanks

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    #112150

    KavSS
    Participant

    No, I did not get anything further beyond what’s in the forum.  Good Luck!

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