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How to deal with this person?

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  • #49712

    George 2
    Participant

    I’m facing difficulties as a consultant with the concerned champion .He is not cooperating and try to impose his agenda (working style).He is very passive and “cool”,ignoring the time schedule of the action plan,etc.
    Wish to receive your valuable advice basd on your experience on how to deal with such a person,considering that I can’t ask to change him (working in a ministry??).
    Thanks and regards 

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    #170174

    HF Chris Vallee 1
    Participant

    Evidently, he would rather listen to somebody else than you.
    1. Find that person and let him/her do the talking.
    2. If that fails stop the project or assign another change agent that he is willing to listen to. Unfortunately, the price of the change agent… i.e. an external consultant company, sometimes carries the same message with more weight.
    3. Plant the seeds walk off and then it will become the champion’s idea later.
    4. Maybe the champion knows something you don’t and has not shared the info yet…. after all he is the champion of the cause.
    HF Chris Vallee
     

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    #170175

    george2
    Participant

    HF Chris Vallee
    Many thanks.Please elaborate more regarding point 3.
    Best Regards

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    #170182

    Vallee
    Participant

    George,
    No. 3 is a basic influence without authority skill.  I suggest that you study up on strategic alignment and brokerage methodology.  Your goal is to make your champanion successful not make yourself successful.  You do good and they will talk you up… not the opposite. 
    Planting the seed (you or the person the champanion listens to should do this):
    1. Introduce your champanion to an idea or method
    2. Show your champanion how it might apply to him or her
    3. Let it simmer for a while… work on something else important to your champanion that can help both of you in the long run.
    4.  Show another example to your champanion on how it effects him or her or a counterpart in the same company.
    5. In the end IF you have done a good job and your champanion is willing to change this works.
    6. If this doesn’t work you need to stop the project or push up the chain for support… this should only be done sparingly and for the right fight or you will be viewed as ineffective.
    HF Chris Vallee
     
     

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    #170187

    Brandon
    Participant

    After you’ve practiced this on your champanion you can try it on your champion. That way you’ll be better experienced at it.
    Sorry, HF, couldn’t resist.

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    #170195

    george2
    Participant

    Thank You Chris for your great adcice,best regards

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    #170207

    Vallee
    Participant

    Hey, I’m from the South and that’s how we say it…. nope, just need to stop posting late at night.
     
    HF Chris Vallee

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    #170211

    Deanb
    Participant

    Suggestion. The persuasive impact of Chris’s #3 can be magnified by using persuasion techniques:1.Frame ideas (whether pro or con) into questions rather than hard hitting statements. 2. Frame countering views into sandwiches with the counter point sandwiched between good-concurring views about them and their ideas. 3. If dissonance is high seek multiple non-threatening ways to repeat the ideas. A counter view may need to be heard many times before a person can psychologically adopt it. Dean

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    #170214

    BC
    Participant

    Champanion, or a variant spelling of it, means “mushroom” in continental Europe.  You know, the fungus that’s always in the dark and gets shit on.  Maybe that’s the problem.

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    #170224

    Vallee
    Participant

    BC,We figured out how to handle that foreign fungus in the America’s…. just buy a good pair #$%^ kicking boots. However, the analogy does make you think. If the fungus wants to avoid the light it keeps things as they are, so there is no motivation to change… mmmm.HF Chris Vallee

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    #170234

    Brandon
    Participant

    I thought champanion was that bubbly stuff the chicks like.
    It’s worked for me.

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    #170244

    Deanb
    Participant

    The blunt, irrelevant, heavy handed, and threatening approach to persuasion has also been known to be effective.

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    #170249

    Stevo
    Member

    There’s a fire sale at Stevo’s house of Top shelve advice:
     
    Two options:
     
    1)  Take a condescending passive aggressive approach.  “Wow, that a great idea, why didn’t I think of that” and then do whatever you want.
     
    2)  Flawed logic: “Let’s do this ‘yada yada yada’ or do you want the terrorists to win”.
     
    Stevo

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    #170316

    Fake MBB
    Participant

    Just revisit the ground rules.
    Get the team back on the track

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