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How to make the SIPOC fun

Six Sigma – iSixSigma Forums Old Forums General How to make the SIPOC fun

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #36167

    MKittaneh
    Participant

    My team and I are on our first SIPOC and I was wondering if anyone has any ideas on how I can make the event interesting and fun so everyone will enjoy going through the exercise.

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    #103486

    leroy
    Participant

    You will need beer and pizza – a lot of it.  But it still won’t really be fun, just more tolerable.  

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    #103492

    Mikel
    Member

    Shots of Jack with the beer is also helpful.
    You may want to consider soma or some modern equivalent to get everyone ready for the FMEA “fun” exercise.

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    #103502

    John Palka
    Participant

    This reminds me of a funny story…
    During my first SIPOC training, the instructor asked the students to think of the name of the process to diagram as a practice exercise.  We chose the process, “Striptease for your significant other.”  That’s a process right? 
    Once we started to brainstorm about inputs and outputs, we realized it was totally inappropriate process to diagram.  But it WAS fun!
    John

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    #103680

    mman
    Participant

    Do you have females in that seminar?kind regards

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    #103685

    mman
    Participant

    Just be yourself,don’t act ,try to be honest,don’t try to be funny ,try to extract fun from the situation,be natural…ask them to build a flowchart describing their daily activities as a start point for (SIPOC),kind regards

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    #103794

    Naved
    Participant

    As per my experience, the more u can involve group in participative manner it will be effective. U can use any daily routine process to make it fun eg waking up and getting ready for office exact  way u do it. Every persons will have its own  ways

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    #103813

    yme
    Member

    When I teach SIPOC to a newly formed team I always use “the weekly laundry” as our initial process.  This is a lot of fun if your team is a mixed bag of singles, marrieds, marrieds with kids, and empty nesters!!!  I had one participant (whose husband owns a cargo company) tell us that her process consisted of bagging the laundry and dropping it off at the laundry!!!  I wish that were my process!!

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    #103818

    Lori Short
    Participant

    I’ve always used a “making a pizza” example for a SIPOCR, i.e. suppliers are the folks you buy flour, tomato sauce, meats,etc. Input would be the oven, utensils used etc. Process is how the chef decides to make it. Output would be the pizza. Customers would be whoever buys or eats it, and then your Requirements, what does the customer like on their pizza? (the CTQ). This is a fun and easy example, and is something that everyone knows a little bit about. I also use this example when teaching the Six Sigma methodology to students.

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    #103820

    John Palka
    Participant

    Yes, females were present.  Keep in mind that the process does not refer any specific gender.  It applied to any possible combination of males and females. 
    John

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    #103824

    Noname expert
    Participant

    Thank You.What about their response?It it the same as males?regards

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    #103835

    Junell
    Participant

    I use a similar exercise. We make coffee.  We split into 2 groups.  Each group describes how to make coffee (WITH ME as the customer, so they have to identify & practice getting my requirements).
    The groups then exchange their SIPOC+R descriptions and then try to make coffee for the group.  It can be a lot of fun, and the we get coffee out of the deal. 
    We can usually go directly to creating a process map and RCA as well.  I find this introduces the concepts in a safe atmosphere so when we go to the real processes, the tension has already been released (as the teams challenged each other in the exercise.
    I have also used making sandwiches (when we cater over the “working lunch”). But, we usually end up hungry and then just speed through to the end….
    –Just some thoughts.  Junell
     

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    #103846

    Noname expert
    Participant

    Are you the same “kittanh” located in amman /jordan??

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    #103884

    MKittaneh
    Participant

    Thanks everyone for your input so far!
    And, yes, I have family in Jordan, but I’m in the US.

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    #166437

    Tarak
    Member

    Can anybody guide me as to how to make a SIPOC

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    #166438

    Tarak
    Member

    Hi All,
    Would anybody guide me as to how to make a SIPOC for First Time Fix
    (Definition FTF: To measure if the customer’s technical query is resolved on the first call, the definition of resolution is the customer did not call-back for the same issue within 24 hrs of the first call).

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    #166442

    Fake Darth Alert
    Participant

    You  don’t  need  to  make  fun  of  every  basic  simple tool 

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    #166449

    Tarak
    Member

    get well soon fake

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