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How to Measure Soft Savings in a Project?

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This topic contains 8 replies, has 5 voices, and was last updated by  marcy 6 years, 8 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #54279

    lifetech
    Participant

    Hello,
    As a part of an improvement effort I was interested in trying to find out the best ways to measure “soft” savings like :
    1. Frustration
    2. Stress
    3. Visibility/Clarity
    4. Feeling in Control
    Something like amount of time spent working (which usually leads to stress/frustration). Visibility/clarity category- To get responses or information the team needs to do the jobs

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    #194562

    Chris Seider
    Participant

    An accountant can value hours of looking for something but I don’t think you’ll find many to value on a P&L for emotional status of workers. Just stick with the hours and maybe you can get them to value employee turnover which does have some expense.

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    #194567

    Anonymous

    Lifeteach, that’s why they are referred to as soft savings; they are not easily, if at all, calculated. One might attempt to put some metrics around them and collect the data, as Chris suggests, however much used in the calculation would be based on assumptions and arbitrary numbers – not an approach favored by LSS practitioners. So I suggest you let it go. Calculate the hard savings based on your company’s definitions and be pleased that you are also positively impacting other issues as well.

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    #194568

    Ali
    Participant

    @ Lifeteach ,

    we have conducted a survey to capture work-life balance issue in our company . The anonymous survey results in measuring the issue among the team and provide some ideas on the effects . I use the simple PDSA cycle to carry on .

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    #194575

    lifetech
    Participant

    Thank You

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    #194576

    Straydog

    Management/finance/accounting will nearly always strike any soft savings from a project proposal. By definition these don’t clearly show up the bottom line. You may, however, include them in the goals and objectives if they are alligned with business goals and you will be able to measure the improvement.

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    #194577

    uma
    Participant

    Hi, like Ali I too believe the best way to capture soft savings is through survey. However the survey has to be scientifically desined in order to capture the real reasons. Mostly this types of survey involves indirect questions. Adding to it we could also do a timestudy to caculate the required effort for a task and then compare it against actual effort. whoever shows huge variation are the ideal canditates for survey.

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    #194582

    KUMAR SAURABH JHA
    Participant

    Soft savings list may be too long and the easiset way to overcome such natural happenings could be ERGONOMICS.
    Besides this one could be change in the environment for the time being to push off tension and stress from the preofessinal life.
    Above all one could work in a team viz seniors can adopt some stress relieving exercises eve in the office hours including meditation and laughter therapy etc.
    It works I have seen and done in my professioanl life so am I enjoying my career.

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    #194593

    marcy

    I have to do this every year. My company wants to know that, although I understand what some of the other posters are saying about the bottom line. May I recommend survey monkey? It’s inexpensive, intuitive and makes charts for you. Even though I don’t learn especially well from reading how-to guides, their tutorials are so well done that I figured it out with little problem. You can also fiddle around and send a first sample survey to yourself and some peers to see how it works before you send it out to the world. (No, I am not remunerated in any way by survey monkey, and there are all sorts of online surveys out there to choose from. I just happend to be familiar with this one.)

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