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Human factors in six sigma project

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  • #34350

    GC
    Participant

    Hi, I whish to know which is the best way to take count of  people (human factor) in a six sigma process/project within a manufacturing process where human contribute is very high (let me say “industrial artisan”). Which is the best way to analize it as “variable” ?
    Could someone help ?  Thanks.
    GC

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    #94494

    Rog
    Member

    Gc
    The human factors are still a variable input. I would view control of human factors as being robust work instructions (procedures, control charts etc) and effective training. If oyu want a uniform output then it is necessary to make your process as insensitive as possible to operator. MSA analyses could be employed to study and place a value on the sensitivity to operator influence.
    I’m sure that more transactinal projects must have an established way of quantifying how accurately different operators enter data onto forms etc.
    In all cases specify your output first then work on what causes the variation. If your output is a ‘creative’ one maybe you want some variation.
    Rog
     

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    #94509

    Ziggy_PR
    Member

    Hi GC, I’m developing a 6Sigma Project considering the human factor for error prevention in a pharmaceutical company.  I developed a tool using the TapRoot as reference.  There is a site regarding this tool.  Look for TapRoot in the Search in the internet. 

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    #94554

    GC
    Participant

    Gents thanks for answers.They are in right direction of my findings.
    I’ll try to get the sw tool in the way to find right “numeric” translation of human performance and their influence on final results (FMEA, Cause/Effect, DOE, etc.. already applied).
    I hope it help me more.
    Thanks again.
     
    GC
     
     

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