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Implementation of Six Sigma in IT Company

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  • #55025

    Amsa Venktesan
    Guest

    Hi All,
    I work for an IT Company that deals with MS Dynamics as Manager – Staff Augmentation.
    I take care of the staffing business and have 2 Recruiters and 1 Business Analyst in my team.
    Now I would like to know as to how to implement and start from scratch the use of Six Sigma in my company. I would like to prove my skills to the company by creating a perfect process flow which will bring in more business and reduce costs.
    Kindly help.

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    #198261

    Don Strayer
    Guest

    Look into six sigma for sales / marketing / growth. There are adaptations of the methodology specifically oriented toward growing the business.

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    #198262

    Amit Kumar Ojha
    Participant

    Start with the Value Stream Map. Try to look for the areas where most of the cost is incurred or cycle time / efforts are involved. Then try to do a root cause analysis so as to find the reason for the inefficiency. Techniques such as pareto analysis along with fishbone diagram would help you see the real pain.

    Then try to come up with alternatives and use optimization techniques to re-design the process.

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    #198669

    Vishnubala
    Participant

    Hi,I am trying to do a project on implementation of six sigma methodology in any it based industry.Could any of them explain me on how to work on that project.

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    #198678

    Mike Carnell
    Participant

    @amsa I am not sure why starting a SS deployment, regardless of business type. is such a mystery. Why do you want to do it? What is it in your business or business metrics that is telling you that you have a problem?

    Sure you can go do a Value Stream Map and dive right into tools. What are you looking for? When you begin a deployment you have to be addressing the change management issue right from the beginning. That means you need to have a reason that you can communicate to the organization about why you are doing it. It used to be called a “Burning Platform” but executives began pushing back against the term – so it is what is the issue that is going causing you to do this so the organization will understand why you are doing what you are doing? Skip this step and you are half way to failure.

    If you are doing because you were told to do it then you should clearly understand what I am saying. Someone told you to do it and you don’t know why. Depending on the size of your company if anyone wants to discuss tools before you take the time to develop a documented implementation plan it should be your first indication you are talking to someone who has no clue.

    This is a quote from T Boone Pickens โ€œA fool with a plan can outsmart a genius with no plan any day.”

    Just my opinion.

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