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Info required on Six sigma for Software industry

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  • #26730

    Manjunath K B
    Participant

    Hi all,
    We are planning to implement six sigma in our organization. I am looking for information on six sigma implementation in software industry.Please provide me some info on this front.
    Thanks in advance.
    Regards,
    Manjunath

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    #64915

    Manjunath K B
    Participant

    Specifically I am looking for how six sigma can be implemented for small time projects (say 4 to 6 months) in embedded, telecom and networking domain.

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    #64917

    McD
    Participant

    Manjunath
    Implementing a full-blown Six Sigma program takes organizational commitment from the top.  It also takes a lot of guidance, especially in the software business.  If you are especially looking for quick wins, and it sounds like you are, then the approach is highly dependent on your particular shop, thus, it is even more important that you get good guidance.  Unfortunately, that guidance doesn’t come cheap. Good Six Sigma consultants are expensive.
    That being said.  If you think you cannot afford to invest the sort of effort needed to do it right, you can still get some gains by looking at where your pain points are.
    Take a look at your shop and it’s practices, and see how they compare to the best shops.  Are you plagued by shipped defects?  Perhaps implementing Fagan inspections, if you are not doing so already, can give you a big boost.  That is one area where you can often make significant gains quickly.
    Requirements tends to be a very big hitter, but since the effort comes long before the result, it takes a little more perseverence.  David Hallowell has a number of excellent articles on this site about getting the requirements right, and deciding which requirements to implement. (Caution: Dave is a principal in SSAI, an outfit I occasionally consult for, so you might consider how objective my view would be).
    Many of the things you might do aren’t all that different from what you might do in a non-SS environment. The magic in Six Sigma is that you pay attention to the data, going after places where you can get the wins, and actually measuring the results.
    To get the most benefit, you need commitment from the top.  While short term projects can produce great benefits, simply getting that top level commitment is likely to take considerable time.
    Chances are, there are things your shop does well, and things your shop does poorly.  The trick is to recognize which is which, and go after those improvement opportunities without impacting the things you already do well.  Very likely, you would have already improved those things you do poorly if you could recognize them.  Again,if you want large gains, you need to enlist help, and recognize that great rewards don’t always come easily or cheaply.
     

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