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Inspiring Quality Quotes

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  • #30088

    Sinnicks
    Participant

    Hello Everyone: I’m wondering if you can post any famous quality quotes you’ve come across.  We’re in the middle of creating a marketing plan for an improvement program and thought this would help.  Any input you can provide is greatly appreciated….Mark

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    #78009

    Marc W. Richardson
    Participant

    This may be the only quote you need:
    “Eliminate slogans, exhortations and targets for the work force asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships as the cause of most low quality and low productivity belong to the system and thus lie beyond the power of the work force.”
    -Dr. W. Edwards Deming
    M.W. Richardson

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    #78012

    Robert Butler
    Participant

    Here are some of my favorites:
     “In matters of scientific investigation the method that should be employed is think, plan, calculate, experiment and first, last, and foremost, think.  The method most often employed is wonder, guess, putter, theoize, guess again, and above all avoid calculation.”
    -A.G. Webster 1910
    “I don’t mind lying, but I can’t stand inaccuracy.” – Samuel Butler
    “It’s better to be approximately right than exactly wrong.” – Can’t remember author on this one
    The insult
    “There’s lies, damned lies, and statistics.” -Twain and others
    The response
    “Only the truly educated can be moved to tears by statistics.” G.B. Shaw
    “Ignorance won’t kill you but it will make you sweat a lot.” -African Proverb
     “We trained hard-but it seemed that every time we were beginning to form up into teams we would be reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency and demoralization.” – Petronius; 70 A.D.
      “There are no uninteresting  problems. There are just disinterested people.”
        -John Bailar Jr.
      “When attacking a problem the good scientist will utilize anything that suggests itself as a weapon.” – George Kaplan
      “There is nothing more tragic than the spectacle of a beautiful theory murdered by a brutal gang of facts.” – Don’t know this author
     “Every now and then a fool must, by chance, be right.” – Don’t know this author

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    #78013

    James A
    Participant

    Thank you Robert for the Petronius quote – it’s a while since I’ve seen that one.  The more things change . . . . . .
    A lecturer once observed that in manufacturing engineering “One should always be on the lookout for tight tolerances, loosely enforced”.
    It appealed to my cynical British sense of humour.
    James A

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    #78032

    J P Rothery
    Participant

    Hi all
    The following are couple of my favorites
    Famous Greek quote
    The reason why we have two ears and only one mouth is that we may listen more and talk less
    Zeno of Citium (c. 300 B.C.)
    Give a man a fish, and you feed him for a day.
    Teach a man to fish and you feed him for life.
    I think it is an old Asian quote
    RegardsJ P Rothery

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    #78033

    J P Rothery
    Participant

    Hi all
    The following are some more quotes
    Thinkers prepare the revolution bandits carry it out
    Mariano Azuela
    Nonviolent revolution is a program of transformation of relationships, ending in peaceful transfer of power.
    Mohandas K. Gandhi
    Always design a thing by considering it in its larger context
    Eliel Saarinen
    Any man can make mistakes, but only an idiot persists in his error
    Cicero
    Perfection has one grave defect it is apt to be dull
    Somerset Maugham
    Take away the cause, and the effect ceases
    Cervantes
    Action will remove the doubt that theory cannot solve
    Tehyi Hsieh
    Regards
    J P Rothery

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    #78034

    Johan
    Participant

    Guess that you are not looking for:
    The reasonable man adapts himself to the world, the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man. — George Bernard Shaw
     
    Johan

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    #78036

    Whitehurst
    Participant

    “Our Quality Sets Us Apart”
    by Joe 2002
    Think on this one,
    Joe
     

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    #78038

    Ron
    Member

    “It is not necessary to change ! Survival is not mandatory.”… Demming

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    #78039

    Ron
    Member

    “Everything is vague to a degree you do not realize until you have tried to make it precise.”
     

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    #78044

    Sambuddha
    Member

    Here are a few I remember:
    Act as though it were impossible to fail – Winston Churchill
    No one can be the best in everything, but you can be your best in everything you DO. – Dave Bruno
    Peaks charm us. The climb to the top doesn’t. With the summit in sight, often, we choose to walk the plains. – Johann Wolfgang von Goethe (paraphrased)
    A manager works in the system, a leader works on the system. – Stephen Covey
    Best,
    Sambuddha
     

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    #78045

    mcleod
    Member

    Finish each day and be done with it.  You have done what you could; some blunders and absurdities have crept in; forget them as soon as you can.  Tomorrow is a new day; you shall begin it serenely and with too high a spirit to be encumbered with your old nonsense.
    –  Ralph Waldo Emerson

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    #78046

    Frank Haas
    Participant

    There is no substitute for knowledge.
                                          W. Edwards Deming

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    #78048

    billybob
    Participant

    Hello folks,
    The cute quote: “There no me in Team, but there’s a U & I in Quality.
    Of course there are my favorites; the cynical quotes:
    “Those of us who can work in manufacturing – work in maunfacturing; those who can’t – work in quality. And those who can’t do either become BBs or SS consultants”   (Don’t everyone get mad..i’m only having fun)
    “Remember; a mechanical part out of specification will always wear in before it wears out.”
    And of course one of my favorites, ” A drawing deviation and / or duct tape can can fix most problems.
    So what’s my point? – Deming was right slogans suck. If we spent more time fixing the problems and really making people aware we wouldn’t need slogans.
    Later,
    Billybob

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    #78049

    James A
    Participant

    Billybob you old (but currently accurate) cynic!
    OK, this one’s nothing to do with Quality, but I love it nonetheless.
    Another Day ended,
    All tasks completed,
    All targets met,
    All systems fully established, up, and running,
    All staff happy, fulfilled and enthusiastic,
    All pigs fed and ready to fly
     
    Now isn’t that great?  If you don’t like pigs, you can always substitute possums.  Who wrote it – I don’t know, but they must have been in manufacturing at some time.
    James A

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    #78052

    melvin
    Participant

    Mark:
    A few of my favorites….
    “Ability is what you’re capable of doing.  Motivation determines what you do.  Attitude determines how well you do it.”  
    – Lou Holtz – University of South Carolina Football Coach
    “You can be a model to the masses, but to go to the higher levels of influence, you have to work with individuals.”
    “To help people believe they can achieve victory, put them in a position to experience small successes.”
    “When you empower people, you’re not influencing just them; you’re influencing all the people they influence.”
    – John Maxwell
    “The hardest thing about milking cows is that they never stay milked.”
    – a farmer somewhere in Nebraska

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    #78053

    billybob
    Participant

    And for you office types who have never seen the shop floor; 
     “Remember that high cubical wall make for good friendly coworkers!”
    Later,
    Billybob

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    #78054

    hector lugo
    Participant

    J.P.
    Where did you find Mariano Azuela’s quote?
     

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    #78055

    Terry
    Member

    My favorite (and this is a real one)
    “We’re interested in Lean because we finished our continuous improvement programs years ago.”
    Terry

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    #78058

    Pancho
    Participant

    on Voice of the customer;
    Quality is accuracy, not speed
                                      – Wyatt Erp

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    #78060

    Mike Carnell
    Participant

    Terry,
    That was great. Thanks.

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    #78061

    Mike Carnell
    Participant

    Mark,
    I like this one but you have to take it in the context of implementing some type of change in an organization:
    One ought to pause and consider the fact that there is nothing harder to undertake, nothing more likely of failure, nothing more risky to pull off, than to set oneself up as a leader who plans to found a new system of government, For the founder makes enemies of all those who are doing well under the old system, and has only lukewarm support from those who hope to do well under the new one. The weakness of their support springs partly from their fear of their adversaries, who have the law on their side, partly from their own want of faith. For men do not truly believe in new things until they have had practical experience with them.

    Machiavelli
    The Prince
    (therefore the SS project)
    On a less serious note:
    Some people feel the rain. Others just get wet.  (I don’y know where it came from.)
    You can’t make footprints in the sands of time if you’re sitting on your butt and who wants to make butt prints in the sands of time. Bob Mowad (not a Quality quote just a quality quote.)
    Some of my favorites.
    Thanks to everyone who posted there are some great quotes in here.
    Good luck.

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    #78065

    Jimboh
    Participant

    Stupid Is Forever ….
    Ignorance Can be Fixed ….

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    #78066

    Anna O’C
    Participant

    Mark – Here’s one I like, that speaks to the “systems” aspect of an organization’s output. 
    “Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but rather we have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.” –Aristotle
     
    Anna O’C – The formerly Annonymous

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    #78069

    billybob
    Participant

    Hello; I once had two possums fixed.  Was that ignorant of me?  I was going to get myself fixed…then I thought that would be stupid.  I guess its all how you look at it!
    Its funny, in recent years that quality control lasped into plain old “quality”, where’s the control gone?  Quality seemed to transform into generating paper and quality and process control is now at the operator level.
    I know,,,I’m rambling over nothing, but its 95 degrees outside and I don’t have anyone to talk to.
    Later,
    Billybob

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    #78071

    Mike Carnell
    Participant

    Billybob,
    There isn’t enough fixin in the whole world to fix a possum. Racoons on the other hand have potential.
    As far as the control goes it has been fading away in the verbage for a while. I’m not sure exactly what the reasoning was but my understanding is Quality Control implied reactive where Quality Assurance seemed to be more proactive.
    If you are generating your process control at the process level then you are doing pretty good.
    Texas is also pretty warm. Got Willie on the stereo and a Pina Colada with a shot of Kahlua. It ain’t Cabo but it ain’t bad.
    Ah day os.

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    #78072

    J P Rothery
    Participant

    Hi Hector
    All the quotes came from “The Six Sigma Instructor Guide” by Jay Arthur 2001, which I purchased from Amazon last year. I only chose a selected few.
    But I Think the Mariano Azuela quote is good.
    Regards
    J P Rothery

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    #78073

    John H.
    Participant

    “You can learn something from everyone.”
    -Physics Nobelist Richard Feynman

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    #78081

    billybob
    Participant

    Hello,  just to prove I’m human I’ll tell you a real life story of mine that has a good quote in it.
    Many years ago when I was an apprentice I was given 6 forgings and a set of calipers and told to machine the bores.  We of course I read the measurements on the ID side of the calipers makine all the bores 1/4 inch overside and scraping all parts. (for all you young folks, calipers weren’t always digital.
    My foreman told me if “you learn from your mistakes you’ll be one smart SOB.”  Hey you know what, I’m still learning.
    Later,
    Billybob

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    #78084

    Marc Richardson
    Participant

    “Good fences do good neighbors make.”
    -Robert Frost

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    #78099

    hector lugo
    Participant

    Thank you J.P.!

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    #78105

    Cone
    Participant

    I personally like the Serenity Prayer –Even better is the personal version of it –God, Grant me the serenity to accept the people I cannot change,Courage to change the people I can change,And the wisdom to know that it is me.Gary

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    #78107

    APM
    Participant

    Its for the captain to bring the ship safely NOT to tell what happend at the Sea

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    #78109

    Mike Carnell
    Participant

    There was an interesting comment in the America West inflight magazine interview with Curt Schilling.
    “They don’t pay me to pitch. They pay me to win.”
    It can be modified to suit an initiative.

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    #78113

    billy bob’s my idol
    Participant

    I have been meaning to post this for a couple of days – here is my favorite inspiring quote:
    PROCRASTINATION
    Hard work sometimes pays off in the end -but –
    Procrastination always pays off NOW!
    Sorry it took so long to post
     
     
     

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    #78115

    J P Rothery
    Participant

    Six Sigma is not just a customer prerequisite; it is the road to change and improvement.
    J P Rothery 2002

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    #78116

    Mike Carnell
    Participant

    Billybob,
    Looks like you have at least one fan that isn’t a possum.
    Regards

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    #78206

    tyrone
    Member

     
    All of our problems are pretty much common sense, we don’t need Six Sigma.
    “Pride cometh before a fall.”
     – The best book ever written.

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    #82532

    LoneBB
    Participant

    Reflecting on the Identify/Define Phase;Fast is fine, but accuracy is everything. -Wyatt EarpA workman who wants to do his work well must first prepare his tools. -ConfuciusDo not put those things of most importance at the mercy of those things of least importance. – Stephen CoveyThe problem is not that there are problems. The problem is expecting otherwise and thinking that having problems is a problem. – Theodore RubinReflecting on the Measure Phase;No amount of sophistication is going to allay the fact that all your knowledge is about the past and all your decisions are about the future. -Ian Wilson Get your facts first, and then you can distort them as much as you please. -Mark Twain Reflecting on the Analyze Phase;Not everything that can be counted counts, and not everything that counts can be counted. -Albert Einstein Reflecting on Improve Phase;Nothing astonishes men so much as common sense and plain dealing. -Ralph Waldo Emerson Problems cannot be solved at the same level of awareness that created them. -Albert Einstein Many of life’s failures are people who did not realize how close they were to success when they gave up. -Thomas A. Edison Out of clutter find simplicity, from discord find harmony. In the middle of difficulty lies opportunity. – Albert EinsteinReflecting on the Control Phase;Men of superior mind busy themselves first getting at the root of things; when they succeed, the right course is open to them. -ConfuciusReflecting on Sustaining Change;Success is the ability to go from one failure to another with no loss of enthusiasm. -Sir Winston Churchill There is a certain relief in change! As I have often found in traveling in a stagecoach, that it is often a comfort to shift one’s position, and be bruised in a new place. -Washington Irving Feel free to build on this…

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    #82586

    Rajvada
    Participant

    ” Quality is never an accident. It is always the result of high intentions, sincere efforts, intelligent direction and skillful execution. It represents the wise choice of many alternatives”.
     

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