iSixSigma

Kaizen

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #47613

    Neha
    Participant

    Which are the possible examples for a Kaizen in a testing Industry.We are planning to implement a Kaizen for our QA team.
    First Let me explain wat Kaizen Means, Kaizen is a Japanese term that means continuous improvement, taken from words ‘Kai’ means continuous and ‘zen’ means improvement.
    So I need some help ,to implement Kaizen in our org.
    We are running through a number of checklists and finding out bugs thru it. i need some thing which will be much more effective, like : decreasing the work time, and effective testing of the application by people in a minimum time..
    Provide me with some sample examples with respect to it and Let me know in case if u need further details regarding this.
     
     

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    #158867

    Anand
    Participant

    Hi, what you can probably do is to identify the defect that is occuring the maximum number of times and take up a Kaizen event to fix that.

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    #158869

    Corbin
    Participant

    Hi Anand,
        Thanks for ur reply. Actually i’m in a gaming field,i work as a test engineer for a XYZ gaming company.For the people here ,there is no knowledge abt the kaizen and its implementation. so i want to give an example, which inturn should be very simple and intuitive to each one of them, as they should understand it soon.(at the moment they have a look or read abt it) . in real time situation here, we work on many projects (games or application or build) everyday.
    i wanted to show up an example of kaizen, which people handle daily. Like here we cannot say the issue which occurs common. b’coz, its default, that the defect may/maynot be expected on the next game (or application or build) even.
    reply me …
     
     

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    #158873

    Chad Taylor
    Participant

    Goodmorning Neha,
    “Kai” means School, and “Zen” means Wisdom. The words together mean “Continuous Improvement” or “Continual Improvement”.
    Implementing Kaizen means you have to set standards, To support higher standards you must involve employees with training and supervision to help acheive the new standards. A step further is to initiate Lean concepts and 5S prior to having any Kaizen event.

    Organization Training-The whole organization must understand and be comfortable with Kaizen and become involved with the problem solving process. I don’t feel you can implement Kaizen in just one group such as QA and be successful. Every employee must have the ability to give suggestions on how to improve the process.
    Goals-You must have a goal of where you want the company to be in 5,10, or 15 years down the road. What is the vision?
    What is the current state of the business? Good time to do some value stream mapping
    Select area of Concentration-You have already done this, QA dept. Also include people outside the QA dept that have an Unbiased attitude about the process.
    Creat Possible Solutions-This is where the team members have a voice about the problem, ideas are given on how to improve the process
    Select Possible Solution-Select a solution that the whole team agrees upon.
    Perform Experiment-Test the solution for validity-Develop checklist along the way and document the process closely
    Standardize the process
    Report the results
    Celebrate-

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    #158876

    Anand
    Participant

    Hi Neha
    I can understand your concern and am just wondering about how it should be done as your product changes everytime the process cycle is repeated.  But, as Kaizen means continuous improvement, what you should do is to start a campaign, initial thing you can probably start with is 5S and slowly spread to other tools as people become more participative.
     
    Anand

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    #158882

    Omashi Sabachi
    Participant

    Put  your  email  and  I  will  send  you  an  impressive  PPT?

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    #158884

    Chad Taylor
    Participant

    cstaylor74 at hotmail dot com

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    #158889

    MSA
    Participant

    Kaizen like other have said is a continuous improvement process that is never ending …. your processes are never perfect and have to be improved and innovated continuously ….
    Decreasing the lead times is something that can very easily be done using Lean and Six Sigma tools …. Lean is much less training and more about empowering people to make and sustain the changes ….. Six Sigma requires more training and capital investment …..
    You can launch a Lean program first, especially when there is a lot of low hanging fruit …… but at the same time you need a deployment strategy ….. what are you trying to accomplish short-terma and long-term  …. don’t kill yourself doing that, but you should know where you want yourself to be 3 months from now and 3 years from now …..
    It can be as simple and quick as as having a deployment strategy in place (1 week) ….. selecting training options (1 week) ….. selecting teams and projects (1 week) …. training (1 week) …. so one month and you are all set to launch your first project …. make it aggressive yet achievable ….. select something that will prove your efforts worth …. keep it simple …. learn your lessons … and above all believe in it !
    You can hire a consultant initially ….. but be careful and very clear what you want from the program …… and dont go with the consultant unless you feel comfortable …….. i think even a month or two of help will save you a lot of headache later on and could be the difference between success and failure ….. moreover you will recover the costs for the consultant in no time at all ……
    So best of luck and do let me know if you need any help ! 

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    #158919

    Neha
    Participant
    #158921

    Neha
    Participant

    Hi anand,
    Thanks for all ur efforts and ideas !! :-)  now i have some plans of removing the redundancy data from our documents and checklists that we run thru.. so i think that it is the best and simple way of explaining wat a kaizen is all about.. as this is totally a new concept for the ppl working with me.. 
    so my words will be like greek and latin to them when i raise this topic in my dept.
    Wat kind of defects u r referring to identify.??
    r u refering to defects in the software or in the process that we do???
    Neha
     

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    #158923

    Neha
    Participant

    hi MSA..
    Thanks for ur reply :-)
    Its all out of my interest, which i shuld do sumthing to the company which i work..  i’m planning to do sumthing which shuld be followed globally and it suld be sumthing simple, but more productive, and it shuld be intuitive to the ppl who use that.. ppl shuld not feel difficult in wat ever i initiate. so i wanted to gather some ideas regarding it..
    Since this industry is very new to me, i wanted to gain some knowledge with all u experts ;-)
    Neha
     

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    #158929

    M. Salim MSA
    Participant

    keeping it simple is the key to any process improvement strategy …. small yet continuous gains is what you should be looking for …. try using a structured approach like DMAIC …. you dont have to use all the six sigma tools … use the systematic approach …. let people try out simple yet effective tools …. use a lot of flow charting and process mapping using value stream maps …. these are all simple yet very effective tools and very easy to understand …. while doing all this do make sure about data integrity …. this will make your life easier in the long run ….. enjoy and believe that it really works !
    [email protected]

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    #158956

    Vivek
    Member

    Hi Neha,
    I am the SQA for one of the project that is running from past 1 year and has 35 members. This is out my experience, Kaizen is the simplest thing to implement.
    It has nothing to do with Six sigma and should not get to that level of complexity. In order to implement Kaizen you must first understand that Kaizen are small (very) improvements that can be done at the level of the operators. How we did it at our organization: we first conducted a samll discussion (not training) with the team. During this discussion we agreed on one thing that there are certain things in the process that can be improved at our level and we do not need the managers to get involved. Such an agreement is very important because it drives the need and the team should and will get an ownership.
    We then created a suggestion box and started getting suggestions. Every Monday of the week we meet and decide on which suggestions to take up. We have a display board in our area where we write the suggestion, responsibility, target date and status. Every month the best suggestion gets awarded by the PM.
    Try this way in ur project and see how things work. But remember keep things very simple.
    All the best !!
    Vivek

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    #159091

    Omashi Sabachi
    Participant

    Are  you  ready  to share  or  exchange  this  stuff with any  case-study or PPT (prepared  by  you)??
    thanks  and  regards

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    #159092

    Omashi Sabachi
    Participant

    Chad
    Are  you  ready  to  exchange  this  stuff  with  any  relevant  case-study ,PPT,etc.,(prepared  by  you)??In  the  past  I  have  sent  some  well  prepared  stuff  to  several  persons,many  of  them don’t  bother  to  send even a  simple  feedback??
    Thanks  & Regards 

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    #159181

    Dhananjay
    Participant

    Hi Neha.
    Kaizen is continuous improvement.Any undesirable effect in your processes irrespective of the magnitude can be fixed with kaizen methodlogy.The basic understanding with kaizen is that you have a fair amount of idea of what the problem is and you actually work to understand the root cause and solution and implement the same.
    Ex : if you feel the  recruitment lead time is high you can fix up the same with kaizen.
    If making reports takes a lot of time then you can work on the same may be with some automation.
    If there’s a repetitive type of bug and if you identify a solution to fix it at once that can be taken as a Kaizen.
    If the technical resolution of a particluar type of problem takes very high time then you can do a kaizen to reduce the time.
    If a testing process takes high time then you can plan to kaizen to reduce the same.
    Any imprrovment to eliminate non value adding activities and undesirable effects can be taken as Kaize.
    Pl. let me know in case if you need any more information.

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    #159193

    Sushil
    Member

    kaizen is a contineous improvement .u take example of a child he improves himself day by day .kaizen is nothing but contineous improvement with any small/ minor improvement but it should be contineous

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    #159208

    Omashi Sabachi
    Participant

    Don’t  simplify  it  too  much??

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