iSixSigma

lake of management experience

Six Sigma – iSixSigma Forums Old Forums General lake of management experience

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #52094

    smart1
    Member

    Hello, I am working on a LSS project and we are at stage of idea generation, my team has 20 good ideas but all of them are patching the current application, adding report and things like that which is very difficult to quantify the benefit.
    I had few real LSS ideas which was like rearranging the process steps and change some of responsibilities in order to make the process faster and few ideas for preventing errors, surprisingly. all of my team members were against all of them, I have tried to convince them by showing the numbers and real benefits, but still not success, they afraid of any change
    They do not have any knowledge of LSS, and we do not have any plan to send them to such training, and this is the first LSS project in this company.
    Should I enforce my ideas? or just go with team’s ideas for now try to implement mine later, any thoughts?
    Thanks

    0
    #182696

    smart1
    Member

    maybe I am not that smart. the subject should be “Lack of ….”

    0
    #182697

    Stevo
    Member

    I believe that your issue has nothing to do with management experience and everything to do with “lake” of leadership and creative thought.
     
    If you were able to lead them down a path that they thought they were in control and the improvements are their ideas, you would not be in this situation now.  
     
    I’ve seen too many good ideas “die on the vine” because some mediocre BB shoved six sigma and all of its jargon down a team’s throat and wanted to be the prince on the white horse.
     
    My advice to you is back up and start over.
     
    Stevo
     
    Ps.  This sounds harsher then I wanted it to.

    0
    #182701

    Dennis Z
    Participant

    At this stage you should be defining the problem not looking for solutions

    0
    #182704

    Mikel
    Member

    I think Stevo defined the problem very well.

    0
    #182711

    GB
    Participant

    Yeah, Stevo, I think Huron to something.
    I’m off to the champlaigne room…
    Go LAKErs

    0
    #182721

    Natanyahoo
    Participant

    Training is essential.It looks like trying to design a rocket with out having an idea on how to do that! 

    0
    #182731

    anon
    Participant

    smart1,
    Enforce it. You gave them their chance and they didn’t take it. Pick out the toughest one in the group and fire them and the group will behave better. Next team meeting get a bunch of books by Kotter and burn them. That will show them who has the best ideas. What do they know they only work there. You have been trained obviously you have the best answers.
    Consider that the name you posted under may provide some insight into what your problem is.

    0
    #182752

    Natanyahoo
    Participant

    Excellent Suggestion

    0
    #182753

    anon
    Participant

    Natanyahoo,
    That is the great part about a recession. We can all get down to crisis management instead of change management. Let’s throw out all the rules. We can wrap ourselves in a copy of the Wall Street Journal and rationalize bad leadership in the name of shareholder value. Political correctness is out the window and we can behave the way we have always secretly wanted to behave.
    Isn’t life great?

    0
    #182773

    MikeP
    Participant

    It looks like folks are responding pretty harshly to your question.  I can see why when your post includes comments like “a few real LSS ideas” and “Should I enforce my ideas” and “afraid”.
    One step you need to take is to improve your teamwork, partnering, and facilitation skills.  It can’t be me vs. them.  There has to be shared purpose, shared understanding, and a joint solution agreement.  To get to this point does not require that everyone on the team be a trained belt.  It does require skilled team leadership, though.
    For your immediate issue, in order to take the personalities and people issues out of the problem, you need to get your team to agree on a set of criteria against which to evaluate the ideas.  Ideally, this needs to happen before any evaluation occurs so the ideas can be judged not by who offered them, but how well they fit the criteria.
    You listed what might be considered some criteria called “numbers” and “benefits”.  These need to be well defined if you are going to use them.  There are certainly other key criteria as well involving things like cost, safety, resource availability, technology availability, etc.  The team needs to think about those factors that would be characteristic of a good idea and agree to a set that all the ideas would be evaluated against.
    A tool that may help you is called Pugh Concept Selection.  It’s more of a design for six sigma tool, but if you’re evaluating ideas, it could be adapted to apply.  Find out more about it in almost any design for six sigma reference. 

    0
    #182783

    O’Connell
    Participant

    I agree with Mike’s approach but would also suggest looking at all the ideas using the 5 why system.
    Just a gut feel, but it seems like no one wants to go outside their comfort zone or potentially be wrong when the looming economy is not strong enough to make folks comfortable with any risk.
    The 5 why’s should help uncover any hidden feelings/reasons and once they are visible may help you to get past the roadblocks.
    Good luck.

    0
    #182814

    x smart1
    Member

    Thanks Mark and all others,
     

    0
Viewing 13 posts - 1 through 13 (of 13 total)

The forum ‘General’ is closed to new topics and replies.