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lean and six sigma

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  • #25057

    Nancy Augenstein
    Participant

    I work in the laboratory of a 450 bed hospital.  We want to start a lean and six sigma program.  Our administration is interested in starting a team that could be used by every area in the hospital, not just the lab.  Has anyone used a company to handle these needs.  The team would be trained to continue the work and be multi-disciplinary.  Administration is actually more interested in the lean aspect of it than the six sigma.  We in the lab believe it should be both.

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    #60192

    Sheri
    Member

    Nancy,
    We are in the process of starting our own six sigma/process improvement program in our organization.  Our approach is to develop people in each of the departments in order to allow them to continually improve “on their own” versus waiting for a team to come in and implement changes.  We are choosing the process experts in each department in order to make the largest impact.
    I hope this is helpful.
    Sheri

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    #60193

    giriraj
    Participant

    Nancy,
    Yes you can follow both lean and six sigma for the project what u have selected. In the world, best company to adopt lean concept in maximum extent is TOYOTA. They have adopted for manufacturing system. What ever the concept they use in manufacturing, you can try suits to hospital enviornment/adminsistration. Many books are available on Toyoto production system & Lean production simplified etc.
     

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    #60196

    Ric Van Der Linden
    Member

    Yes, Six Sigma and Lean can work together.  Infact many companies are calling it Lean Sigma.  Both approaches provide tools and structure.  Both approaches deliver quantifiable results.  And, both approaches work anywhere we have process and data this includes healthcare.  When starting out, it is ok to have a Team of Experts, but certianly it is much better to provide some basic training to the Process Owners, get them on projects mentored by the Team of Experts and let them feel the satisfaction of making improvements in their workplace.  Then the Process Owners can keep doing it over and over again everywhere they go.

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    #60208

    Frances
    Participant

    I also work in the laboratory and our hospital chose Juran to do the training of the black belts.   As far as lean and Six Sigma Ortho Clinical Diagnostics also has a program.

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    #60210

    robin Mcelligott
    Member

    Hi,
    How did you go about getting Juran to train? What committment to them did you have to make or was a one time training for a cost?

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    #60220

    Chuck DeLadurantey
    Participant

    I am the Project Facilitator for a Lean Lab program at Port Huron Hospital in Port Huron, MI.We are interested in sharing our work and hope to be presenting our project at various healthcare forums in 2005.Please contact me at me email for further info or my cell phone 810-614-3544 or office at the hospital 810-989-3704.
    Chuck DeLadurantey
    Lab Lab Facilitator

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    #60223

    Sheri
    Member

    Chuck,
    I am part of the continuous improvement group at Covenant Healthcare in Saginaw, MI.
    I would be interested in seeing what you have implemented.  If you have any information in a presentation format, please forward it to my email address  [email protected].
    If you have seminars/conferences lined up, please let me know when and where. 
    Thanks

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    #60224

    Chuck DeLadurantey
    Participant

    I will be glad to share with you. We have just now kicked the project off.Chuck DeLadurantey
    cell: 810-614-3544

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    #60292

    Tracey Arnold
    Member

    Hi Nancy!  Did you ever find a consultant to implement LEAN in your Lab?  We are also a large medical center that is educated in LEAN but would like help in our process.  I would be interested in hear what you discovered!?  Thanks!

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    #60293

    Nancy Augenstein
    Participant

    Tracey- call me at 270-688-2984 or contact me by email to [email protected].  We have found a company and they start in mid-October.  They are currently working with a large lab.

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    #60303

    John G.
    Participant

    I agree with your management.  From personal experience, lean techniques take the noise off the table and clear the way for effective implementation of six sigma.  Without lean first, initial six sigma projects typically conclude that  standard work and connected processes are required.
    Good Luck.
    John G.
     

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    #60308

    Fernando Pica
    Participant

    Hello Chuck,
    I work in a Process Re-engineering group for a Life Sciences company looking at Lean/6s as a possible avenue to assist us in improving operating margins.  Do you have a few minutes to chat regarding the application of LEAN in a clinical lab setting?
     
    1-877-675-6777 x2573
    Fernando

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    #60319

    Sinnicks
    Participant

    Nancy,
    I work as a consultant in six sigma/ lean to companies in a variety of industries.   Lean methods allow you to see the “whole” value stream and to be sure that error free product (or information in your case) is flowing without interruption from the original request to the final delivery of the product.   We help our clients create an overall value stream map 1st to understand these elements in detail.   As stated by others to your original post, lean will help you organize the work place and make it “easier to see” the other sources of waste.  
    We then use Six Sigma in a very focused manner (GB or BB projects or Kaizen “events” ) to reduce variation or improve process quality/yields. 
    Most successful projects usually require both skill sets to be successful!   Make sure the provider of your training recognizes the importance of integrating Lean and Six Sigma.
    Good Luck,
    Mark  

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    #60321

    Mike Carnell
    Participant

    Nancy,
    There are lots of people who claim to do both. There are some that actually do. If you want to train a local team in the Lean and Six Sigma methodology don’t truncate your choices by selecting someone with hospital experience. Your people have that – the consultants need to know Lean and SS and how to transfer knowledge.
    Good luck.

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    #60435

    Maria Madrigal
    Participant

    Sheri:
    Hello!  I am a black belt that just finished a Lean Sigma project that included the facility’s laboratory.  Though the project focused on decreasing waiting time of patients in the ED, many improvements were focused in the laboratory.  If you are interested in hearing more about this and the results we had, you may reach me at 512-757-0549.  Good luck!

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    #60766

    dennisse
    Participant

    Maria Madrigal Im not Black Belt, but iam M.T.i like to know more information Thanks 

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    #62392

    Joe LeanSugma
    Participant

    I agree that you should start with Lean. First rule of Lean is ‘establish flow’ to get the process working. Second rule is “eliminate waste” of time, material, people. Third rule is ‘add value’ based on what the customers/users of the process consider important.  Then you have the time to gather/analyze the data to properly  reduce variability (Six Sigma) to fine tune the process.

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    #62397

    BritW
    Participant

    Doubt you will get a response from Frances since the post was in July of 2004.
    That being said – it amazes me why people think you have to do one or the other (Lean or Six Sigma) or do one then do the other.  Lean Six Sigma can be done simulataneously, and should be done that way, depending on the nature of the problem you are fixing.  If the issue is waste-related – use lean tools in a Kaizen or DMAIC format.  If the issue is defect related, use the six sigma tools in a Kaizen or DMAIC format (depending if the solution is known or unknown).  If the issue is throughput, the problems are probably both waste and defects, use both tools together.
    Don’t limit your process improvement methodology to a set of tools and a timeline.  Use what’s available to fix the whole problem.  Theory of Constraints, TRIZ, and other tool sets should apply as well.

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    #62398

    Mary Lou
    Participant

    I was happy to read your post regarding “do both lean and 6 Sigma together”. Is that true of the training? For career purposes, I am trying to decide on what/who to train with for Lean. I am in health care with one year of non-certified Lean projects (Simpler was the consulting firm/Sensei) in a hospital. Unfortunately, none of the projects or training are applicable to any type of certification exam, according to Milwaukee School of Engineering. So, should I take a Lean/Six Sigma course? A Lean/Six Sigma for Health care? A lean course only? Villanova has an online Lean/SixSigma course but no projects are required…I find that hard to believe.Thanks to whomever can help me out with the twists and turns. there are so many courses out there and with varying tuition!

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    #62400

    BritW
    Participant

    Trainign will vary tremendously.  I do our lean and six sigma training in my hospital as a seamless approach – both are taught together and complimnet each other.  I would suggest you look for those vendors that do the same.  Good article in the May Quality Progress from ASQ about it (p.32).
    As far as Villanova – one of our black belts has used it.  Unfortunately, they only offer a simulated project.  I only accepted the certification at our hospital after they completed a project mentored by me.
    There are others, but it gets more expensive as you get more mentoring and coaching – also get better training that way, in my opinion though.
    If you do online, I would look for training (at a minumum) that requires you to submit a project, if you want to learn it th eright way.  Unfortuantely, Lean Six Sigma in healthcare is relatively new compared to the rest of the world – if the hospital sees the paper, they usually assume the cert id legit (except for those hospitals and chaons who have been doing it for a long time like Babtist Healthcare, CAMC, Bay Medical Center, Yale-New Haven, etc.)
    I would look for Lean Six Sigma in Healthcare if you are plannign on remaining in healthcare.  The examples and case studies you might be exposed to can reap benefits much quicker when applying them at a specific location rather than trying to adapt from a new perspective.

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    #62401

    HC MBB
    Participant

    Mary Lou,
    If you want Healthcare examples in LS training, you really need to take it through a hospital-based program.  Johns Hopkins has GB and BB courses with certification options.  Write to MasterBlackBelt at jhmi.edu if you want more information on their offerings…
    Good Luck

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Viewing 22 posts - 1 through 22 (of 22 total)

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