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Lean Tools in Transactional Processes

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  • June 7, 2013 at 12:52 pm #54433

    ivan
    ★ 10 Years ★
    Participant

    Any good hands-on books on the topic? I mean not just general overview but a similar approach as in “Learning To See” but strictly applied to a process involving data entry into a data base? Beyond the VSM and waste elimination, can tools like kanban, one piece flow, safety stock and supermarket apply to such a process?

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    June 7, 2013 at 3:05 pm #195367

    Chris Seider
    ★ 20 Years ★
    Participant

    Learning to see is a great book but the tools are all the same although frequency of usage may shift when applying to transactional processes.

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    June 17, 2013 at 6:49 am #195397

    Tammy Kane
    ★ 20 Years ★
    Guest

    I have recently read “Own the Gap” and have recommended it to my entire leadership team who are now reading it. We are a service group and many of the leaders have already commented that this book is very relevant and makes good use of visual management, including kanban and many other tools. It even goes through the needed culture change in how to make your improvement initiative sustainable.

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    June 18, 2013 at 3:40 pm #195398

    MBBinWI
    ★ 10 Years ★
    Participant

    @ivan99 – while not specifically a lean book on transactional processes, I always encourage folks to read “The Goal” by Eli Goldratt. Every process has constraints, you need an approach to logically place that constraint where you want it, and keep it there. It’s an easy read and very insightful. Enjoy.

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