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  • January 19, 2006 at 5:27 pm #42063

    Sinnicks
    ★ 10 Years ★
    Participant

    I work as a Black Belt for a regional health system that has a small, youthful Six Sigma program (2 BB’s on board for just over 2 years). We’re interested in adding Lean to our toolkit this year. Neither of us has any experience with this methodology, just a casual familiarity. Can anyone recommend a training strategy? What are the best training methods and who are the best providers?
    Thanks in advance for your recommendations.
    Mark

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    January 19, 2006 at 5:36 pm #132575

    thevillageidiot
    ★ 10 Years ★
    Member

    What are your resources?  If you can go train in residence, do so.  Where is up to you and the 10000 of programs out there.  If self-education is required, invest in the lean suite from the lean institute ($300.00) and begin reading.
    Start with small training events in line with Kaizen or Work Out (GE) formats to map the value stream (VSM exercises) and remove wasteful efforts from the process.  Look to reduce cycle times, eliminate overproduction, correct overstaffing, and increase productivity with these events.   If reducing cost and time are your project Ys, then lean is the way to go.  Defect reduction is still the land of sigma in my opinion.  Performing the tasks that Lean proposes on a new or unquantified process is always a great first step for any project in my opinion. After your Lean event, you should have enough stability in the process to apply your sigma tools.  Good luck.

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    January 19, 2006 at 5:56 pm #132580

    cheezer
    ★ 10 Years ★
    Participant

    Mark,
    Lean & six sigma work well together. I suggest you focus on “process improvement” as a compnay so you don’t end up with “lean cliques” and “six sigma cliques.” This has been an issue for my company, as folks tend to latch onto one methodology and beat it to death without really considering the other. They need to realize both methods are really focused on the same goal- delivering value to the customer- and should work in conjunction with each other.

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    January 19, 2006 at 6:22 pm #132583

    Sinnicks
    ★ 10 Years ★
    Participant

    Point well-taken. We actually are operating within a health system that officially claims Focus PDSA as its clinical process improvement methodology; we tend to focus on business processes (registration, billing, cycle times, etc.) with Six Sigma. The Lean training would probably be limited to the Six Sigma group. We’ve seen potential uses in the lab, ED and other areas. We’re looking for the best route to become proficient in the basics, so that we can offer extra value to these and other areas right away. Any specific recommendations you might have concerning training providers, conferences, etc., would be great.
    Thanks.

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    January 19, 2006 at 6:32 pm #132585

    Ron
    ★ 10 Years ★
    Member

    Mark,
     
    Wise move ! My recommendation is to determine the type of activities your facilities perform. There are many “Lean” tools that are pertinent to the manufacturing world and not very helpful inthe administrative area.
    The basin tools I would add to your six sigma toolkit are as follows:
    1) Value Stream Mapping
    2) 5S training
    3)Takt Time calculation
    4)Lean Scheduling
    5) Planning Kaizen Events
    With these few tools a great deal of improvment can be realized quickly

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    January 19, 2006 at 6:52 pm #132588

    BTDT
    ★ 10 Years ★
    Participant

    Mark:Good advice from Cheezer, we have seen the same at a local company. The Lean clique won and Six Sigma is now dead.Why?Lean was championed by the VP Operations after a corporate edict for Six Sigma. The results were claimed by the VP Operations and the VP Quality jumped on board the Lean ship.Cheers, BTDT

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    January 19, 2006 at 10:09 pm #132597

    Sinnicks
    ★ 10 Years ★
    Participant

    Many thanks for all of your insights. Any recommendations concerning training providers or vehicles?
    Thanks.

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    January 19, 2006 at 10:48 pm #132598

    BTDT
    ★ 10 Years ★
    Participant

    Mark:Contact me at 6SigmaGuru(at)gmail(dot)comCheers, BTDT

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    January 20, 2006 at 5:36 am #132607

    Dragon
    ★ 10 Years ★
    Participant

    Ron, Great suggestions.
    Just want to add one more points: 7 wastes.
    Regards
    Dragon
     

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    January 20, 2006 at 1:05 pm #132611

    Ron
    ★ 10 Years ★
    Member

    Look up the University of Tennessee they have a good program.

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    January 20, 2006 at 2:32 pm #132614

    cheezer
    ★ 10 Years ★
    Participant

    Mark,
    Many hospitals have implemented both lean & six sigma. You can easily find those hospitals and/or the consultants they used by doing a quick google search. I’d assume every consulting firm has a client list on their website, so you can find those that have healthcare experience.
    good luck- now please reduce my healthcare costs!

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    February 23, 2006 at 12:11 pm #134161

    AT
    ★ 10 Years ★
    Participant

    Hi Mark,
    I would suggest you to go thro’ various websites that have Lean info’. Pl. visit lean.org, superfactory websites. You will find many interesting case studies, ex. with more details which you may not get it in a training session.
    Regards,
    H.Ramesh.
     

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