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Life of QA professionals after audit – Is it the only activity SQA does, if not what else?

Six Sigma – iSixSigma Forums Industries Software/IT Life of QA professionals after audit – Is it the only activity SQA does, if not what else?

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #53624

    Pravin Biradar
    Participant

    Can somebody explain what other career path(s) exists for QA professional apart from project/process audits? Your suggestions would help me to change my career track within ‘Quality’ as am tired with these audits. :(

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    #190909

    Mikel
    Member

    That’s all there is to the QA job.

    Kind of makes you wonder where you went wrong, doesn’t it?

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    #190910

    Strayer
    Participant

    Actually, there’s a lot more to it. If all QA does is audit, the organization isn’t getting much value. Jouran distinguished between what he called the “little Qs” (quality control, testing, inspection, auditing) which simply detect and report defects and noncompliance issues after the fact, and the “big Qs” (quality management and QA) which focus on identifying, analysing, and eliminating the causes. The purpose of QA is not just to audit but to provide insight and analysis, and often training and coaching. The common confusion between QA and QC, especially in IT where QA is often relegated to software testing, is one of my pet peeves. The health care industry gets it. Many other’s don’t. Read Jouran’s Quality Handbook or if you’re in IT read the PPQA (Process and Product Quality Assurance) section of the Software Engineering Institute’s CMMI for Development. Other resources for understanding the distinction are the American Society for Quality and the Quality Assurance Institute.

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    #190911

    Mikel
    Member

    Straydog,

    That’s nice theory but not reality at most places.

    If this guy is stuck in a place that only audits, it’s time to change – departments or company.

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    #190918

    Strayer
    Participant

    Stan, from my experience I have to agree. Many organizations still don’t get the value they should (could) get from QA. But some do. In organizations I’ve appraised over the past 15 years, in those that get it, QA is an important and reasonably well compensated role. In those that don’t get it, QA is a low level tech position — likely to be eliminated in the next staff reduction. On return visits to the latter I often found that the role no longer existed or that a new junior staffer was doing the job, and they had not improved during the interim. Often they had regressed.

    Pravin25, If you aren’t content being a mere auditor, your current management doesn’t get it, and you have few opportunities to enlighten them… Well, you know.

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    #190929

    Chadha
    Participant

    Consider transitioning to Lean and/or Six Sigma professional from being a Quality Auditor. I have done this successfully.

    Best!

    Guru
    (Gurbachan Chadha)

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    #190930

    Pravin Biradar
    Participant

    Thanks Guru! I think this would be the best option.

    ~Pravin

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