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Lipstick Root Cause Analysis – funny

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  • #44919

    Ropp
    Participant

    An example of the effective use of Change Management for changing peoples behaviours. In this case it was within the Schooling environment. Hence if you know your root cause, effective solutions that address the “Root Cause” can address the problem!!!!! Read on………..
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    According to a news report, Golden Grove high school was recently faced with a unique problem.
    A number of 12-year-old girls were beginning to use lipstick and would put it on in the bathroom. That was fine, but after they put on their lipstick they would press their lips to the mirror leaving dozens of little lip prints.
    Every night the maintenance man would remove them and the next day the girls would put them back.
    Finally the principal decided that something had to be done.
    She called all the girls to the bathroom and met them there with the maintenance man. She explained that all these lip prints were causing a major problem for the custodian who had to clean the mirrors every night.
    To demonstrate how difficult it had been to clean the mirrors, she asked the maintenance man to show the girls how much effort was required.
    He took out a long-handled squeegee, dipped it in the toilet, and cleaned the mirror with it.
    Priceless!
    Since then, there have been no lip prints on the mirror.
    There are teachers….and then there are educators!!!!!!!!!!!!!!

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    #144936

    Cherukara
    Participant

    Dave : That was a good one. So is this an example of good teacher or a good educator?
    Cheers ! Dominic.

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    #144954

    Monk
    Participant

    Dave,
    That was a good example. I have my own observations…I will like to prompt few questions.
    Do you think the issue is fully addressed ?. What is your confidence that few months down the line, the similar incidents will not occur?
    Your views are welcome. Do you think change management is all about just changing the behaviour. Do you think that anybody can influence or change anybody’s behaviour at all?
    Monk 

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