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LSS Case/Care Management Experience?

Six Sigma – iSixSigma Forums Industries Healthcare LSS Case/Care Management Experience?

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    Rick
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    I was wondering if anyone on the site had VSM experience with hospital Case/Care Management. Scope is difficult, as the department is multi-disciplinary (RN, LSW, LPN), with no diliniation of responsibilities by discipline, and outputs vary significantly.

    Does anyone have advice or BP for working in this department?

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