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LSS Training for Customers/Suppliers

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • #53966

    Ken Feldman
    Participant

    Does anyone know of a legit organization providing SS training to its customers and suppliers? Some of the better companies years ago used to share their knowledge with their customers and suppliers. Anybody still doing that? Thanks.

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    #192321

    Mike Carnell
    Participant

    Yep. Prefer to discuss it off line.

    Where have you been? You disappeared for a while.

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    #192324

    Gary Cone
    Participant

    Our largest customer, a Fortune 50 company, is going down that route with some suppliers and some of the logistics providers between them and their customers.

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    #192325

    MBBinWI
    Participant

    This is particularly helpful for organizations that are mostly packaging and or assembly. Most large, name brand companies are no longer vertically integrated. Instead of making the “ingredients” they buy them and just package them or assemble them together. When they find that most of their quality lies in the individual components, they find it critical to extend this knowledge to their suppliers. Alas, many of these suppliers also are suppliers to the competitors, so there is a real reluctance to do so. Alternately, the main company keeps their suppliers in the dark and just hand them a spec sheet and say “build this.” What they lose is the capabilities of the vendor – they don’t design to the capabilities, and so miss the opportunity to gain the real benefit of the supplier, and as such, are limited in how far they can go without redesign, which the customer is often reluctant to engage in.
    The entire stream of customer satisfying operations should be addressed as an entity, not disparate parts – whether within the organization or with suppliers.

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    #192326

    Ken Feldman
    Participant

    @Mike-Carnell, @GARYACONE

    Gary, since I know who that is, I can sniff around for more details. Mike, I actually had to work and have been on the road for 5 weeks. Will call you for details, thx.

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    #192327

    Mike Carnell
    Participant

    @Darth you were working on the road? So you are working with an asphalt supplier or construction company or something?

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    #192330

    MBBinWI
    Participant

    @Mike-Carnell – I think I found where Darth was at the past few weeks

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    #192346

    Ken Feldman
    Participant

    @MBBinWI – as usual, you provide incorrect information. I was neither at an Anger Mgt session or working on the railroad but doing something a good deal more important: http://www.youtube.com/watch?v=fcagBChmCK4&feature=related

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    #192348

    MBBinWI
    Participant

    @Darth – you wish!

    and where did the “working on the railroad” reference come from?

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    #192351

    Ken Feldman
    Participant

    @MBBinWI Mike’s comment above about me working for an asphalt or construction company when I said I have been working on the road. Guess I will have to cut back on my razor sharp wit for you guys in Wisconsin :-).

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