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Making the changes?

Six Sigma – iSixSigma Forums Old Forums General Making the changes?

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  • #47752

    McNabb
    Participant

    What is better, making changes that improve an organization, but make your team members unhappy OR not making the changes just to keep the team happy?

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    #159610

    qualitycolorado
    Participant

     
    Mary,  Good morning!
     
    Wow, difficult question.
     
    For whatever reason, it brings up an old TV show episode in my mind. Two doctors were talking — one was very nice and liked by everyone, the other very brash (but very competent).  The nice one was berating the other for his brusqe style with patients in the hospital.
     
    The brash one came back with a (paraphrased) response like this:
     
    “In the end, do my patients want an S.O.B. who they hate, but who works and works and works to save their lives, or do they want someone to sit by the side of their bed, hold their hand, say nice things to them, and watch them die?”
     
    Hopefully you don’t have to make a choice, but if you DO have to make a choice, go with the S.O.B., every time.
     
    Best regards,
    QualityColorado 

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    #159619

    McNabb
    Participant

    Good analogy.  Thanks for your response!  Have a great day!

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