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Measuring Productivity in Healthcare Surgical Units

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #24075

    Pacchiana
    Member

    Hi All
    I just wondered if you could help me by suggesting some metrics and key performance indicators for measuring productivity and efficiency within surgical units such as urology and orthopaedics.
    I am working with some surgeons and trying to make the service more cost effective by improving their productivity.  I work in the NHS in UK.
    Many thanks
    Kind regardsSharon

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    #57651

    Baker
    Participant

    Sharon
    Have you defined the problem you are trying to address or at this stage are you tasked with “improving productivity”
    If you have a clearly defined problem statement you can map out the current process, and by using Y=f (x) transfer function identify the critical input metrics and resultant out put metrics. this will give you the KPI’s relevant to your process.
    Rgds
     
    Jason
     

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    #57657

    big d
    Participant

    Hi Sharon,
    dont know if you are still monitoring your posts, but have you looked at the Lean Enterprise Website  http://www.lean.org/
    they have a Heathcare forum in their Community pages, there might be something there to help you, and of course you can post a question there.
    I receive Jim Womack’s regular email, and often there is mention of seminars in the UK specifically for Healthcare individuals – so I would contact them about that.
    regards
    Dave

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    #57658

    big d
    Participant

    Apologies Sharon,
    gave you the USA site. the UK site is http://www.leanuk.org/
    regards
    Dave

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    #57677

    Sorour
    Participant

    We use 1) room turnover time, 2) the number / percentage of late first case starts, 3) OR room utilization, and 4) block scheduling utilization.

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    #57683

    boettler
    Member

    I am curious as to how these measures really affect throughput. In Australia, hospital sites use a OR utilisation measure and also a labour expended measure. Eg they start measuring the first operation from the time the Anasthetics team commences the first line of fluids (outside the OR) and completes the time at the time the patient leaves the room.
    Labour appears to be the more critical cost component rather than throughput. I am interested to see if anyone has comments on this.
    Rob

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    #57686

    Eoin Barry
    Participant

    Given the nature of the work patient wait time is
    one useful metric and perhaps a good place to
    start. A measure of Non Value Added time in the
    patient experience that has a “productivity”
    component. It addresses a number of professional
    issues in terms of the varying cycle time of
    individual procedures and patient needs. Best wishes,
    Eoin

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Viewing 7 posts - 1 through 7 (of 7 total)

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