Medical Fund Administration and Six Sigma
January 19, 2004 at 9:03 am #24990
A great deal of material exists pertaining to Six Sigma in the Medical environment i.e. hospitals etc. I , however, am looking for case studies on the application of Six Sigma in the following areas:
1. Medical Claim Processing
2. New Business/Member Additions for Medical Schemes
3. Commissions Processes in the Broker area of Medical Schemes.
4. Call Centres in the Medical Fund Admin area.
5. Contribution Managment
6 Chronic Medication Application and benefit processing
Input would be greatly appreciated in this regard.
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