November 9, 2009 at 10:54 am #52897
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Curious if anyone out there has been tasked to develop metrics to determine how ‘well’ a command is in relation to employee happiness?
My command wants some metrics that will allow them to monitor employee happiness or how much an employee enjoys working here currently.
I’m struggling as I’ve looked at sick leave usage and emergency leave usage perhaps ( as people often call in sick when unhappy with management or take days off that weren’t planned perhaps but not always), To me this is challenging as I’m trying to measure employee perception as I’ve briefed my command that can vary tremendously depending on factors such as how much an employee likes their supervisor, things on-going in their personal and home lives etc.
Any feedback is greatly appreciated here.
Thank you.0November 9, 2009 at 7:27 pm #186707
Sounds like you would need to create an employee morale survey or use one already established to assess this. There are companies that specialize in these types of Surveys, but if you are well versed in survey design creation, you could also create your own. Many of these start with a baseline to assess where employee satisfaction is now, which is then followed by management sponsored actions to improve things. This is followed by repeating the Survey at yearly, or other, intervals.
I would also may you aware that some organizations use these Surveys to create a false image for their company, with no real emphasis on the improvement phase. It is just lip service to show employees they are “working” the issues.0
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