Need Answers for these questions

I need Answers for the following questions. Would any one be able to answer these Q’s.1) If the process is not under the influence of special causes the process is said to be___________?2) Mutually beneficial relationship should be built with____________?3) It is important to ensure ___________ definition is documented before you start data collection?4) Customers are interested in  __________ measure?5) Stated Customer requirements are captured in__________? (Should this be SLA – Service Level Aggrement).6) Demonstrated ability to apply knowledge and skills — ISO 9000?7) Overall responsibility for QMS implementation ? (Its a acronym of 2 alphabets)8) Planned arrangement to check the status of action taken?9) Immediate action taken when an error  impacting customer is detected?10) Tool used to  prioritize?11) An effective technique to help data collection when it is expensive?12) ___________ gives a high level process map. It is useful during the define phase of DMAIC.13) ____________ is the Periodic activity to check adherence to QMS?14) ___________ is the methodology for identifying potential risk in a process?15) Not meeting specification?16) Exercise to understand customer expectation?17) The corner stone of Six Sigma?18) Uncovering instances where the requirements were not fulfilled?19) Doing things right?20) System to eliminate Root cause?RegardsHari.