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Need help on CTQ (Controllership Project)

Six Sigma – iSixSigma Forums Operations Finance Need help on CTQ (Controllership Project)

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    Syed
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    HI All

    I have scoped a project in INtercompany Process.
    The project aims at reducing the Errors in the Intercompany process. Once the invoice is booked in the AR books the invoice might not flow to the AP books due to some errors…

    Below are the issues if the invoice does not hit the AP books

    1) Intercompany variances (AR vs AP)
    2) Invoice has to be booked manually which takes lot of time and effort

    Can someone help me in defining the CTQ?

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