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Is Auditing BOTS a Good Idea?

Six Sigma – iSixSigma Forums General Forums General Is Auditing BOTS a Good Idea?

This topic contains 2 replies, has 2 voices, and was last updated by  Karthik Dharmalingam 2 weeks, 4 days ago.

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  • #238087

    Karthik Dharmalingam
    Participant

    During one of business meeting today, we were discussing about solution through Automation. A process/product developed were tested during the UAT and reported 99% accuracy and it goes-live. However in the real time, when there is 1% error which crops up and if there is a Client escalation, Team goes back and do 100% inspection (to ensure we don’t get errors), which completely defies the purpose of automation . while it is a confidence issue (people related), I would like to know if auditing BOTS is a good idea? Any thoughts are welcome.

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    #238093

    Mike Carnell
    Participant

    @karthikdharmalingam Auditing is a waste of time and money if you have automation. If it is actually at 99% anything less than 100% audit (which isn’t an audit it is sorting). Anytime you are under about 10% defective you are pretty much wasting time with a sample.

    You should have never bought off on 99%. You are operating at a Cpk less than 1.0. That has been passed for about the past 20 years. I would get the robot people in and tell them you need at least a Cpk of 1.5.

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    #238107

    Karthik Dharmalingam
    Participant

    Thank you Mike.

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