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Topic Looking for Problem Statement Ideas and DMAIC Question

Looking for Problem Statement Ideas and DMAIC Question

Home Forums General Forums New to Lean Six Sigma Looking for Problem Statement Ideas and DMAIC Question

This topic contains 2 replies, has 2 voices, and was last updated by  Andy Croniser 2 months, 2 weeks ago.

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  • #668791 Reply

    Hey all,

    I have been a lean guy for about 8 years now and i am currently taking a course to get my LSSBB. I have a few things that I am hoping you guys could shed some light on.

    Problem Statement- can you guys give me some examples of some things you have came up with and used in the past. I am in the manufacturing sector.

    When you use DMAIC and it is time to come up with your improvement are you looking at the 7 deadly wastes of lean and trying to use them as your attack points?

    thanks in advance guys..

    #668829 Reply

    Rather than give you an example problem statement I’ll tell you the two things I always advise. Get this and you should be able to write a decent problem statement once you recognize that a problem exists. First, a problem statement should never imply its solution. You’re only describing the problem. The goals come later, after you understand the problem. Yeah, I know that the typical charter asks you to set goals during Define but I say resist doing that. Until you understand the problem from Measurement and Analysis you’re only guessing achievable goals (or accepting a management mandate). Doing that can lead you down the garden path.

    Second, clearly state the problem. I say it should SPARC:

    Specific, not a generality
    Proven, not an assumption – You have data that the problem is real
    Assessable – You will be able to measure the problem, and the improvement
    Relevant to business goals and objectives. Otherwise, why bother?
    Controllable – It’s within your sphere of control to implement improvement

    If the problem statement SPARCs it should light a fire when presented to management.

    You should consider the 7 (or 8) deadly wastes when identifying and defining the problem.

    #669501 Reply

    Thanks Straydog..That is great advice.

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