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On-Line application

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  • #24842

    Jacob
    Participant

    Guys
     
    I am currently working on improving our on-line credit card application. Whatw e are lookign at is if we can have some sort of validations /checks/rules upfront which will result in less number of application or reduces the number of error in application. I am looking at certain fields like Name, SSN, Home phone number, Age, DOB, Email address.
    Please share any best practices or ideas which can help me.
    Thank
    Jacob

    0
    #59611

    MBBinWI
    Participant

    Jacob:  Credit cards have a specific format, and each has a specific initial sequence of numbers, zip codes can be used to validate city/state, phone area codes can be checked against a list (make sure to include all countries like Canada and Mexico that might be used).
    In addition to these checks, you can add multiple entry boxes for critical data (your key field for example).
    Benchmark some others – I’m sure you can find a few!

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