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On-line training – quality? value?

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  • #42123

    Cone
    Participant

    Has anyone had any experience (positive or negative) with Black Belt training conducted on-line?  Is this method effective in preparing for the certification exam?  Are there any providers that were especially good or bad?

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    #132824

    Mike Carnell
    Participant

    Gary,
    I have not personally been trained that way (e-learning). I have seen some of the material and met the people from Moresteam. This is a company I believe you can trust to do a good job of training.
    Just my opinion.
    Good luck

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    #132827

    Ken Feldman
    Participant

    I understand that BOA evaluated them and they weren’t quite the benchmark folks have been led to believe.  Maybe someone from BOA can add further and provide the name of the selected vendor.  It was for GB training.  I am concerned about doing BB training in a remote format.

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    #132842

    howe
    Participant

    What is BOA?  I am thinking of doing the same, maybe through ASQ.

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    #132844

    Martínez
    Participant

    Six sigma training has been most successful in my opinion because it incorporated break out activities that drove the learning, and provided an opportunity for people to work together as a team in a class room environment. I can tell you as a hiring manager that I would pass on a resume that had “e-learning” as the certifying body. Black Belts are supposed to be change agents and facilitators, two things you’ll never get on-line. Adult learners only retain 5% of lecture, sadly e-learning that is available today doesn’t give the interaction needed to learn. I don’t mind e-learning for GB and Below.
    Lastly, someone in this post mentioned certification exam. I personally throw away most resumes that say ASQ certified because I know that ASQ certifies people that have never operated as a BB. I’ll keep the resume if i see some real world application and experience. If you really want to be a BB, take a course that is in the classroom with a minimum of 3wks, and then go out and apply it. The training/certification without the proof of application is worthless no matter what type of training you take

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    #132845

    bb_banking
    Participant

    Depends on the individual.  Some learn by doing while others learn be seeing.  What ever suits your learning mode will be conducive to what approach is best. At the end of the day, its about execution and delivering results.  Use what works for you as the above will determine your continued employment.  Check out
    http://www.thequalitygroup.net/
    I have seen the demo and is both classroom and online. 
    Godspeed !!!!

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    #132876

    Cone
    Participant

    I attended a 3-week on-site BB training class 2 years ago but didn’t complete a project or pursue certification.  I am now interested in becoming certified but feel I need more training on measurement and analysis.  What advice would a BB have for me to get the additional training I need?  Retake the entire curriculum or is there another option?

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    #132900

    Ken Feldman
    Participant

    BOA is Bank of America.

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    #132939

    John Nycz
    Participant

    Enterprise learning industry data shows that blended approaches are delivering the leanest learning systems. But, the truly successful blended learning implementations involve integrating classroom, online, Podcasts, etc. in ways that deliver content approporiate to each format or medium. Having ready access to searchable d-bases allow learners to access materials for review months/years after they leave class, too.
    With complex subject matter, which Lean/Six Sigma can be for many people from non-engineering b/g’s, classroom (including interactive distance learning models) is/are always going to be part of it. It’s a better use of training resources and students time to be able focus on application based activitys while in class. 
    We’ve had several great outcomes if you’d like to benchmark trends – can provide some industry data too.
     
     
     

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    #132948

    Mike Carnell
    Participant

    Darth,
    I am certainly not the best resource for almost anything that is done in relation to the internet. Just a little cyber challenged. Thank god for that webex thing so my IT guy can log into my computer and try to get it running again instead of trying to get me to explain what it is/isn’t doing.
    I have seen the Moresteam material (at least some of it). I liked it because it was more than simple ready a bunch of slides and take a test. The material was interactive so the person doing the module actually had to do things.
    The reason I have no issue with speaking up for Moresteam is the quality of the guy that owns it. Bill has a lot of integrity and I believe has a lot of desire to deliver value in his product. I met another woman that worked for him – statistician I think – and you could see the same qualities in her (I apologize for not remembering the name). Those are people I want to be associated with and do business with.
    The other side is benchmarking is fairly subjective. If you have an organization such as BOA that has driven off talented people then I believe that something that is subjective becomes suspect (now I am in trouble with all your old buddies). I’m not trying to p__s you off but if I have to balance what I know about Moresteam and the hearsay about BOA I’m still sticking with the Moresteam organization. I don’t know if they are a Benchmark but they are someone I would be comfortable with if I were paying for training.
    e-learning as the only form of training always concerns me. If you look at Blooms Taxonomy and see where you need to have a belt be effective (BB & GB – Application; MBB – Evaluate) it is going to take more than training (instructor lead training or training at a computer). We have material we deliver over the internet to our customers (GB & YB) but we don’t offer it to the public. We use the belts to drive the projects so they gain application experience.
    One of the intersting things that happens when companies look for a deployment partner is that the elearning capability is almost always a criteria for being considered.
    Just my opinion.
    Regards

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    #132951

    Douglas Evans
    Participant

    I’ve recently converted my Black Belt training to a blended model—online and in-class instruction.  When I measure the retention of the two models—in-class instruction only vs. blended training, the retention of our Black Belts (measured via closed book exam) increased 22% with blended training–a significant increase.  This is in line with a Meta Analysis where 96 independent studies were evaluated that encompassed both corporate & academia classes and over 19,000 students that showed a 20% increase in retention when students took a blended class vs. the traditional classroom instruction.  Also, 85% of my students enjoy the online training because of its flexibility—learn at your own pace, when you want and spend as much time on a topic as necessary.   When you add the fact it saves the company hundreds of thousands of dollars a year in travel cost, I don’t see a real negative in blended training; in fact, it’s the future. 
     
    Traditional training is fast-pace, requires large amounts of time in one’s schedule and has a large variability between instructors.  In the old way we taught Black Belt training (4, 1-week classes separated by 4 weeks), by Thursday morning, the learners had more than enough information—their minds were saturated.  Also, many times learners would leave the class to take care of a urgent mater with no mechanism to ensure the learner was taught the material he or she missed.  Finally, we like to hone our MBB’s skills by assigning them to teach Black Belt classes.  Not everyone can teach well, and many times learners are left with a less than desirable instructor.
     
    If the training is set up properly, blended training is the most effective and efficient way to train.  Six Sigma training is not immune to what Six Sigma requires from the business—cost reduction and continuous improvement.  Most negative arguments I’ve heard about blended training have not been supported by data.  It’s funny that a profession that demands data-based decision is driven by opinions.  I believe, in light of such overwhelming data, if Six Sigma chooses not to pursue blended training, it loses its morale authority to require others to change with less data.
     
    Douglas Evans
    Director, Six Sigma TrainingQuest Diagnostics

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    #132956

    Ken Feldman
    Participant

    Nice post.

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