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Origins of Six Sigma

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  • #28329

    Fernando Camacho
    Participant

    At the moment I am starting to learn about Six Sixma. I would like to know if it’s origins were  NASA and in what year?

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    #70378

    Pat Q.
    Participant

    Check out this previous post about the origins of six sigma: https://www.isixsigma.com/forum/showmessage.asp?messageID=197
    I quote:”The engineer who invented Six Sigma died of a heart attack in the Motorola cafeteria in 1993 never knowing the scope of the craze and controversy he had touched off. Bill Smith, a studious midlevel engineer who had never caught much attention, came up with the idea, although some consultants out there would just as well not mention who in fact was the father of Six Sigma…”
    (I find the search engine on the forum to be better search of the forum than the one found in the upper right hand corner of the page.)

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    #70385

    Mikel
    Member

    You obviously have never dealt with the Aerospace industry. Their processes, including NASA’s are no better than 2 – 3 sigma. They are a study in waste. Test – repair – test – repair – test – repair – …………………Origins of six sigma — what a joke!Bill Smith is the one who coined the term Six Sigma and observed process centers shifting significantly. There were twenty of so engineers working diligently on using tools and getting results. And then there is the PT Barnum of the crowd who never implementing anything but learned to spin a yarn about being a good ole boy from Ohio who ropes and rides with the cowboys of Arizona. He could spin Larry and Jack on his little finger. Stan

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    #70386

    Anonymous
    Participant

    Stan,
    I believe this is the kind of aggression that people in this forum were talking about.  Fernando wasn’t saying the orgins of Six Sigma were at NASA.  He was asking about more of the orgins of Six Sigma and may have incorrectly heard it was NASA.  I think it was a legitimate question.
     
    Mark

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    #70397

    Mikel
    Member

    Mark,Or is it anonymous? I agree that the question was legitimate. I also believe the response was legitimate and accurate.Sorry your senibilities are so easily offended. Tough attitude for a person who is a change agent. Best of luck.

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    #70411

    Jeffrey Mozingo
    Participant

    Stan,
    Well, you are partially correct. Bill Smith pioneered Six Sigma at Motorola. He tried to get Mikel Harry’s buy-in but Mikel did not bite on it at first. Eventually Bill got Mikel’s buy-in. Unfortunately, Bill passed away and Mikel continued what Bill started. Once completed, Mikel shared Six Sigma with Bob Galvin (COO of Motorola) and Bob gave it a try. Once Six Sigma was implemented at Motorola, Mikel received Galvin’s approval to implement Six Sigma at an outside company, namely Asea Brown Boveri (ABB).
    Jeffrey

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    #70437

    Mikel
    Member

    What nonsense — you have been reading too many of Mikel’s press releases. You will be hard pressed to find someone from Motorola in this time period that had any positive relationship with Mikel — no one I know thinks he contributed anything but the spin. Great strides were made by many and Mikel was no where to be found.By the way, in addition to being the son of the founder, Bob Galvin was President, CEO, and chairman of the board — not COO. And Bill Smith passed away in the early 90’s, long after most of the great work at Motorola was done. Get your facts straight.

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    #70438

    Mikel
    Member

    What nonsense — you have been reading too many of Mikel’s press releases. You will be hard pressed to find someone from Motorola in this time period that had any positive relationship with Mikel — no one I know thinks he contributed anything but the spin. Great strides were made by many and Mikel was no where to be found.By the way, in addition to being the son of the founder, Bob Galvin was President, CEO, and chairman of the board — not COO. And Bill Smith passed away in the early 90’s, long after most of the great work at Motorola was done. Get your facts straight.

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    #70441

    Jeffrey Mozingo
    Participant

    Stan,
    Well, Richard Schroeder was VP of Customer Service at the Codex subsidiary of Motorola and he and Mikel are still implementing Six Sigma together. That’s just one person at Motorola that I can think of off the top of my head.
    My bad, Christopher Galvin was COO at the time.
    In closing, didn’t Mikel and Richard implement the Six Sigma Breakthrough Strategy at both GE and Allied Signal (Honeywell)? And don’t many organizations benchmark their Six Sigma efforts against these 2 companies?
    Who’s son do you claim to be anyway?
    Jeff
     
     

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    #70442

    Terry T.
    Member

    Jeff,
    You Write: “In closing, didn’t Mikel and Richard implement the Six Sigma Breakthrough Strategy at both GE and Allied Signal (Honeywell)? And don’t many organizations benchmark their Six Sigma efforts against these 2 companies?”
    I think that it’s unfair to make that statement. Many Six Sigma consulting companies have implemented at GE (I know for a fact because I worked there when the implementation was first done) — and it is all of these contributions that created the Six Sigma GE of today (along with a good PR macine). Much of the initial material came from SSA, but GE MBBs were the experts and deployment masters — not SSA. It succeeded at GE because Jack Welch drove it into everyone, or they were removed from their positions.
    It’s hard to imagine that Mikel and Rick created this conviction in Jack — don’t you agree? Jack is pretty opinionated and forward thinking himself. That’s why bureaucracy busting in the 80s took place with WorkOut, and the Change Acceleration Process (CAP) took place in the 90s. What other company has the culture changing tools that GE does? Without these two critical support mechanisms the culture wouldn’t have been as supportive of Six Sigma, and the gains wouldn’t have been so large.
    In conclusion, I’d like to put forth the following assertion: GE, and more specifically Jack Welch, built Mike Harry and Rick Schroeder’s empire.
    Any rebuttals?

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    #70443

    Jeffrey Mozingo
    Participant

    Stan,
    I agree that both Jack Welch and the MBBs were the deployment masters at GE, but you did admit SSA produced the original materials. Had SSA not produced these, it would have been like “cooking without a cookbook.”
    I know a former GE MBB, I will have to touch base with her on this issue and give you her feedback…
    For those of you not familiar with Dr. Harry…SSA=Six Sigma Academy
    Have a good weekend!
    Jeff

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    #70445

    Terry T.
    Member

    Jeff,
    You seem pretty pro-the six sigma academy. Are you associated with them?
    Also, what is Mikel doing to improve the quality profession nowadays, besides six sigma wine and roping defenseless animals?
    Terry

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    #70452

    Birgit
    Participant

    I could not agree more with your statement!
    Nevertheless, SSA´s business acumen to sell Total Quality (because this is what is now called 6S in most cases – good old TQM: statistics based like back in the 60s, plus HR/change management experiences of the 80s = “new” 6s)has started a new wave which hit the board rooms – and that is their achievement if nothing else.
    It was good that their involvement with AQC has been contained but it is not bad that those Texan guys have rocked the boat of the quality sea!
    Birgit

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    #70456

    Mikel
    Member

    No, Mikel and Richard did not implement at either. Mikel sold a bag of nonsense to both for a huge amount of money and then basically disappeared from both. There were people who came behind him and cleaned up his mess at both places. You may want to look at his associations during this time. Basically everyone who joined Mikel quickly left because he basically dumped the relationship and maintenance of every contract on others without good taining material or good support.

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    #70457

    Mikel
    Member

    It’s ASQ and they are not from Texas. Mikel resides in Arizona and plays cowboy but I don’t know any real cowboy who would claim him. Richard lives in Penn., he went and played cowboy in Arizona for a few years, but got rich and got tired of playing cowboy.Every Texan I know would be insulted that you think these jokers are Texans.

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    #70461

    Hemant
    Participant

    Hi,
    Does it matter who pioneered Six Sigma?
    As long as you believe in the concept and the tools…..The rest doesnt matter..
     

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    #70463

    Stephen Bevan
    Member

    I concur.  I believe that there were 2 proponents that convinced Jack to pursue Six Sigma: 1)Larry Bossidy (former GE Vice Chairman) at Allied Signal and 2)GE Aircraft Engine which learned Six Sigma from Motorola.  GE worked with Mikel Harry who trained a cadre of GE’s quality experts in Six Sigma methodology. These were the first wave of MBB’s.  GE very quickly moved away from SSA  and built GE Six Sigma mainly through internal resources.

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    #70472

    Schuette
    Participant

    It does matter to those that are involved in the
    process. My experience with SSA is similar to that
    of Stan. As an employee of AlliedSignal and one of
    their original BB’s, I know for a fact that Mikel
    had very limited application. All of the success
    should be attributed to those that did the work
    (MBB’s and the “sub-contractors” that Mikel h

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    #70473

    Rho
    Member

    I work with GEA every day and Six Sigma is only a thinly disguised method for cutting costs (and quality) in its present form at the division I must interact with.  GEA is presently cutting costs by shipping jobs to less expensive global areas and hiring contract employees so they don’t have to pay benefits due regular employees.  Continuous improvement is “Mr. Supplier fix my problems.”  In my company, one of our biggest challenges is trying to “fix” a design that a Six Sigma project (which saved, I am told, $2 million) make impossible to manufacture under the cost and quality fences which GE set up.  Harry is not the only one who is not doing anything today! I read the ASQ Six Sigma magazine and could not recognize the GEA discussed there in the organization I deal with on a daily basis.

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    #70505

    Marcel Power
    Participant

    I was at RCA when GE bought and raped RCA.  GE did bring many new ideas to the table, i.e.; Workout and CAP, both precursors to GE 6-sigma.  However, neutron Jack went to Larry Bossidy to get the facts on 6-sigma.  Motorola and Allied Signal were onboard before GE; why does everyone applaud John Francis Welch for 6-sigma, to his credit he embraced it and said, to his minions, make it happen.
    Maybe GE should have applied 6-sigma methodology to the Hudson River fiasco…should Jack Welch be applauded for that too.

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    #86968

    Betty Smith
    Participant

    Hi Pat,
       I am the widow of Bill Smith and although it’s been almost 10 years (July 3) since Bill died, recently the consultants whom you mention, posing themseleves as the “Father of Six Sigma” have really started to annoy me.  I happened on to your comments as a result.  I would like to hear from you and learn of your connection to this.
       I live in Florida now but go back to Illinois frequetly as my son, his wife and my first grandson (6mos.) are there.
       I hope to hear from you.
                                     Sincerely,
                                      Betty Smith

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    #86969

    Betty Smith
    Participant

    Hi,
      You are absolutely correct about six sigma, who created it and after Bills death, who has really tried, and from I hear, successfully done so, capitalized on it.
      I am his widow and other than my family and Motorola it’s so nice to see that other people realize what has happened. 
       One of the few things I have kept after my move to Florida is a 1992 issue of the Texas Instruments monthy with a picure of Bill on the cover and titled “Father of six sigma”, which indeed he was.
       I would love to hear from you.
                                Sincerely,
                                    Betty Smith

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    #86971

    Ryan
    Member

    Hi Betty,
    Thanks for visiting this forum and sharing your thoughts, Betty. I, for one, am very grateful for the great work your husband did. I think it’s fair to say that Corporate America is also. :)
    Best regards,Ryan

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    #86985

    Ron
    Member

    NASA ????
    Are you kidding.. Six Sigma makes too much sense to be initiated by a government function.
    Can you name anything the has been started by NASA other than over budget space ventures?
    I think NASA needs to learn six sigma.
     
     

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    #86989

    me
    Participant

    Ron – NASA invented the FMEA to name one thing… It is real easy to cast stones at an organization that sends things into outerspace.  If you are so great, perhaps you should consult with them and fox their issues.

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    #87469

    R BALLOO
    Participant

    Why Six Sigma?
    Can it really revolutionise the whole business process and make every organisational more profitable by reducing the degree of deviation? If this is the case what will be the impact on employment level?Do leaders really want to promote Six Sigma as a mean to reduce the defects’ rate,improve profitability ?How the team memebers feel about this concept?
    Would like to know more about 6 Sigma
    Thanks
     

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    #87470

    Ron
    Member

    Understanding that Six Sigma is a metholdology that when implemented properly into an organization (from the top down) and linked to the organizations Goals and Objectives; it can absolutely revolutionize how a company does business.
    Six Sigma is not a program to reduce headcount! It is a problem solving methodology that works to changes the culture of a business forever.
    Find the book titled “New American Samurai Warrior” it gives you a great insight into this effort.
     

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    #88551

    Wayne
    Member

    Six Sigma is what Demming and Juran were talking about since the 50’s.  The emphasis is on quanitifing.  This is why management has supported Six Sigma.  The basic “show me the money” attitude will prevail. 

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    #89400

    Wm. J. Feuss, Ph.D.
    Member

    During the 1950s, both Dr. Deming and Dr. Juran promoted Statistical Process Control as developed by Dr. Walter A. Shewhart.  It is my understanding that Mr. Smith developed Six Sigma in 1986.  While the Juran Institute provides Six Sigma training today, in 1992 I heard Dr. Deming characterize Six Sigma as not being an improvement over that which was developed by Dr. Shewhart.

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    #89404

    Mikel
    Member

    Dear Doc,
    Two thoughts –
    1) Deming did not really have a clue of what Six Sigma was as he did not work inside of  Motorola. It is true that Motorolans were reading and going to see Deming, but he never came to look at what was really happening.
    2) Even Juran likes to make money (Six Sigma is really Juran’s Managerial Breakthrough after all).

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    #89473

    Wm. J. Feuss, Ph.D.
    Member

    Dear Stan,
    Having known Dr. Deming, I believe that he did his homework.  It’s not necessary to work at Motorola to learn (about) Six Sigma.
    WJF
     

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    #89481

    Reigle Stewart
    Participant

    Recall that I have previously mentioned my long-standing
    association with Dr. Harry. It has been nearly 20 years
    now since we first met and began to work together. I am
    so disheartened by the false accusations (and apparent
    disinformation) in this thread. I do not recognize any
    names in this thread that was doing any kind of Six Sigma
    development work in 1984- 1985 time frame. In fact, I do
    not recall any type of descriptive document or manifesto
    specifically about Six Sigma until Dr. Harry published his
    1985-1986 paper: “The Nature of Six Sigma.”
    After being published in the form of a white paper, the Six
    Sigma manifesto was republished by GEG Motorola in the
    form of a nicely bound booklet and then published yet
    again by corporate Motorola in about 1987. Before
    publishing the little booklet, Dr. Harry published a full
    description of Six Sigma in a large book printed at GEG
    Motorola in 1985 called “Achieving Quality Excellence:
    The Strategy, Tactics, and Tools.” This book was solely
    authored by Dr. Harry … I still have my copy of this 350+
    page book. Even by today’s standards, it was full of
    breakthrough stuff.
    I know how much Dr. Harry admired Mr. Bill Smith
    because the three of us worked on the development of
    Six Sigma together. In fact, I used to teach “Design for
    Manufacturability” with Bill and Mike. Bill used to come
    around the Six Sigma Research Institute and have long
    conversations with Mike. To my knowledge, Dr. Harry has
    never claimed to be the Father of Six Sigma …. in print or
    in public. I have heard with my own ears Dr. Harry
    present to many executive groups over the years and he
    ALWAYS cites Bill Smith as the originator of the Six
    Sigma concept. He even DEDICATED his best-selling
    book to Bill Smith. He even says (in the book) that the
    idea began with Bill Smith.
    I do know Dr. Harry has no issue with the title “Godfather
    of Six Sigma.” But I can tell you that I have seen many
    journalists and other writers go ahead and print that he is
    the Father of Six Sigma even though Dr. Harry has told
    them otherwise. It seems they don’t care and go ahead
    and say it anyway. You must understand that it was Dr.
    Harry that created the DMAIC method and married it to
    Six Sigma. It was Dr. Harry that focused Six Sigma on
    business economics. In the years since its inception, it
    was Dr. Harry (and Mr. Rich Schroeder) that was out there
    selling, implementing, and perfecting Six Sigma when
    others were still pushing TQM. But such is the way of a
    true pioneer.You want the truth … there it is as plain as day. Some of
    you may try to decieve others but I was there all the way,
    through it all, and have seen what really went on. Now I
    feel better having said all that. So, take what I have said
    and read back through this thread and you wll better
    understand how rediculous so much of their rehetoric
    really is. Some of you dont want the truth … you just want
    someone to beat up on and try to make yourself look
    good.

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    #89482

    Reigle Stewart
    Participant

    By the way, I know Dr. Harry was responsible for Allied
    Signal deployment because I was there when He and Jim
    Surk (spelling?) signed the contracts to fully implement
    Six Sigma at Allied. Rich Schroeder was there too. Some
    others in this thread were only instructors at the time and
    was not there. Jusk ask them who the “prime” contractor
    on the Allied job was. Do you really think they gave Dr.
    Harry a huge bag of money for doing nothing. Try getting
    a corporation to give you big money for doing nothing …
    then you will know how unintelligent this kind of talk
    sounds. You can bet your last dollar that Mr. Jack Welch
    did not give Dr. Harry a lot of money for doing nothing. By
    the way Mr. Robert (Bob) Galvin made a video tape for Dr.
    Harry that was played at his life-time engineering award
    at ASU this past year. Do you think Bob made this video
    tape if these things are true … again, just more bad talk
    from people trying to put others down instead of creating
    something new and better.

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    #89485

    Praveen Gupta
    Participant

    Hello Betty:
    My name is Praveen Gupta and recently published a book Six Sigma Business Scorecard. The book is dedicated to Bill Smith as I used to work with him. Please let me know how to contact you.
    Regards,
     
    Praveen Gupta
    847 884 1900

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    #89487

    Almighty
    Participant

    O My Lord
    Please forgive them. They are fighting for Bill,Mikel,Jack and others…..
    I know, I was there, I was part of it…. no one is bothered…
    enjoy six sigma benefits, if do not believe it then forget it…

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    #89747

    Jon Abbas
    Participant

    Parveen,
    I am currently in Kazakhstan and am interested in gathering information on Six Sigma History and its use.
    Would you please let me know how to get the book you mentioned. my email is [email protected]

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    #89798

    ROSS
    Member

    Here’s the original source paper:
    http://www.variation.com/techlib/ta-2full.html
    Dr Tony Burns
    http://www.q-skills.com

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    #94270

    Michael Ervick
    Participant

    Mrs. Smith,
    As you no doubt have seen, the truth always finds the light of day. 
    I first learned of Bill’s efforts in 1990, when ASQ had published a book authored by A. Richard Shores called A TQM Approach to Achieving Manufacturing Excellence.  20 pages of that book belong to Bill Smith.  The chapter was titled “Six Sigma Quality” TQC, American Style.  His paper provided the insight I need to successfully complete a a big project and convinced me to stay in Quality Assurance as a career.  I owe him many thanks.
    Please accept my warmest regards.
    Michael Ervick   

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    #94283

    muhannad al nabulsi
    Participant

    I really admire your “Loyalty”to the meomory of the founder of Six Sigma:Bill Smith.I think you have taught us a lesson :How to appreciate
    the input of the of the great “Gurus” even after their “pass-away”?  

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    #94284

    Betty Smith Mrs. William B.
    Participant

    .Good Afternoon,
         Thank you for your kind remarks – I know Bill would have appreciated them.
    Sincerely,
    Betty Ann Smith
    (Mrs. William B. Smith)

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    #94285

    Betty Smith
    Participant

    Hello Micheal,
         It makes me happy to hear that Bill is still being appreciated.  He was an incredible man!!
        Thank you for forwarding your thoughts.
    Sincerely,
    Betty Ann Smith
    (Mrs. William B. Smith)

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    #94290

    Andy Urquhart
    Participant

    I agree with Pat. I was at Motorola from 1984 to 1990 and I do not recall Dr. Harry’s name, but I do remember Richard Schroeder, George Fisher, Bill George, and Jack Scholls. If Bob Galvin stated that Bill Smith was the founder of Motorola’s Six Sigma then that is good enough for me. The question we should be asking is whether today’s Six Sigma methodology  is the same as the one that Motorola used to outgun all its USA competitors in the late 1980’s. If not is it better or worse.
    A couple of days ago I found some overheads I had presented to Motorola’s Quality Council in 1989, showing the effect of multivariate data on X-bar and R charts. They even have Motorola’s Six Sigma icon on them. At that time, Six Sigma meant Cpk = 2, which has served Japanese engineers very well. Since then much of what is known as Six Sigma has changed and not necessariliy for the better. Before these changes, most Motorolan process and device engineers were familiar with the concepts of rational sub-grouping, homogeneity, random and independence, the assumptions of Anova, and why process capabilities are always based on individual measurements. Can the same be said today?

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    #101957

    abhilash
    Participant

    Hi Betty,
    I am new student in six sigma,  can you tell me if bill had penned any more books and if these are available in the market
    Thanks
    Abhi

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    #101960

    indresh
    Participant

    hi praveen,
    also would like to know more about the book and its availability
    rgds,
    [email protected]

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    #101978

    Betty Smith
    Participant

    Hi Abhilash,
        Bill never did actually write a book on Six Sigma.  He created it, supervised the implementation at Motorola for which Motorola subsequently won the 1st National Malcolm Baldridge Award.  He then spoke about it all over the world until his untimely death in 1993.
        You would probably learn alot if you were able to accress the Motorola library or other Motorola resources.  I would also refer  you to several books written by “Praveen Gupta”  A few of them would be “Six Sigma Business Scorecard” and “Six Sigma Deployment”.
        Thank you for your interest in Bill – if you have any more specific questions about Six Sigma I would refer you to @aol.com">CCGAustin@aol.com .  She is a computer consultant and out of the country frequently, but she was taught personally by Bill.
                                             SINCERELY,
                                                BETTY SMITH

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    #104416

    lala
    Participant

    hello betty,
    Our company is new to six sigma – and one way to promote it, were going  to publish an internal newletter. As planned, our 1st article will be about six sigma history.
    In this case, could we kindly request for bill’s photo (other than the one featured here in iSixSigma) ? We had desperately search many sites but we failed.
    Thank you.Lala
     
     

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    #104806

    Jamie Lynn Smith
    Participant

    I am Bill Smith’s biological grandchild, daughter of his eldest biological son, Joseph.  it upsets me that my grandfather is not being recognized as the true father of Six Sigma, I feel that the men who used his work and ideas, need to give him the recognition he deserves.

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    #104809

    Trev
    Member

    Jamie Lynn,
    What makes you think that your grandfather is not being recognized as the father of six sigma?
    https://www.isixsigma.com/library/content/c030915a.asp
    I don’t think that anyone denies his role. Even Dr. Mikel Harry references him in his blue book. Who is your concern directed towards…can you be more specific please?
    Regards,Trev

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    #104947

    Jamie Lynn
    Participant

    Trev,
    Thank you for your reply. 
    Basically, I am upset and disappointed that my Grandfather  does not recieve the acknowledgement by all the authors and consultants who have been able to profit from his work and ideas, without sufficient caveat as to who developed Six Sigma, i.e. the Father of Six Sigma.
    I believe anyone profitting from my Grandfather’s work should acknowledge him appropriately. Are the works of Aristotle or Da Vinci presented to Motorola’s Board by Mr. Galvin as his own?
    I know many people do acknowledge my Grandfather and I am greatly appreciative, as are my Grandfather’s biological children: Joseph, Linda, Michael, and William B. Smith, III (now also deceased).  I doubt many people were even aware of my Grandfather’s children, and are only aware of his step-children such as “daughter” Marjorie Hook. 
    I would like to see any and all efforts by those who acknowledge my Grandfather to set the record straight for those who do otherwise and profit by it.
    For those of you reading this, please feel free to give me you thoughts.
    P.S. just remember I am only fourteen.

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    #104953

    Charmed SIX
    Participant

    Congratulation for your “unique” loyalty.I really like  to “envy” your great  (passedaway) grandfather for having you after him to advocate his creative outstanding work and performance.But as it was once said in this FORUM every presentation (once it was published) it is becoming “common” for the benefit of all existing and potential users .jUST MY  HUMBLE OPINION.WARM REGARDS.

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    #111599

    Imran
    Participant

     Lynn,
    This idea of six sigam is now too much common that its the time to decision of world Quality Council to play its role . Your grandfather struggles must be addressed in the forum.

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    #111602

    Jamie Lynn
    Participant

    Imran,
    I just feel that my grandfather doesn’t get the credit he deserves, people took credit for his ideas. I have yet to see the people who took credit for his work even aknowledge him, that is what i don’t like.

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    #111619

    Dog Sxxt
    Participant

    Motorola’s website and their SS book (New Six Sigma) acknowledged Bill Smith as the one who came out SS concept. My company’s website also ackowledge your grandfahter, Bill Smith is the father of SS in our website.
    Your grandfather will be remembered as a great contributor to quality evolution journey.

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    #111645

    Imran
    Participant

    lynn
    i agree your point of view, but great people get their struggles reward after a long time. i am sure that your grandfather will get their reward what he deserve.

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    #111655

    Jamie Lynn
    Participant

    Imran,
    I know that struggles do get rewarded with time, it has been almost ten years.  How much longer  are the people who claimed they invented Six Sigma going to continue to use or endorse my grandfather’s work as their own?

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    #111658

    Jamie Lynn
    Participant

    Dog Sxxt,
    I did some research last night and found a few websites where my grandfather was mentioned, I believe I saw your company’s website, but I have yet to see the people who are taking credit for his work recognize him as the “founding father”.

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    #111661

    Dog Sxxt
    Participant

    Yes, someone wanted to replace your grandfather as “the father of six sigma”. May be is reporter’s error. 
    http://www.usatoday.com/money/companies/management/2002-10-30-sixsigma_x.htm
    “Can an arcane management process save lives by helping prevent terrorist attacks? Mikel Harry, often called the father of Six Sigma, says it can, in a major way. He estimates the USA would be safer from terrorist attacks by a factor of hundreds or thousands.”
     

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    #111664

    Dayton
    Member

    Jamie Lynn,
     
    If you are fourteen and the granddaughter of Bill Smith and you post with such passion and knowledge of Six Sigma it will not be too long before people begin to not only further acknowledge your grandfather but to talk of your own contributions to this field or others.  
     
    I would not be too dismayed by the many trying to credit themselves as either starting Six Sigma or being in on the first wave – it’s life, it’s the way people are and is really quite a tribute to your grandfather’s work.  
     
    When I was first beginning my Six Sigma journey as a young post-doc trying to understand and fix design problems, I researched Six Sigma and there was no doubt from my readings that Bill Smith first thought to apply the terms Black Belts, Green Belts, etc., to his statistically-based approach to problem solving.  It’s recorded, searchable, a fact, and also part of the great folklore of Six Sigma.  
     
    You know what?   I think he’d be pretty proud of his granddaughter too!
     Vinny

    0
    #111668

    Imran
    Participant

    Lynn,
    in this msg you seems to be disaapointed, dont be disapponited. i may be cant do any practical thing for ur grand father but i m with u in ur struggles

    0
    #111692

    Mikel
    Member

    The only person taking credit for Six Sigma is Dr. Harry. Maybe you should talk with him.
    Look at the Motorola website and the MU book The New Six Sigma. They have it right.
    Good luck.

    0
    #111704

    Jamie Lynn
    Participant

    Vinny,
    I feel like finally someone understands where I am coming from, most of the people who replied to my message posts, tried to minmize what I said or try to prove me wrong. In this forum, people aren’t wrong or right, people are just trying to get clarity based on their opinions.  I do realize that my grandfather has (and is) being recognized for his work, and I am deeply appreciative.   

    0
    #111718

    Mike R.
    Participant

    I must echo Dog’s remarks.  I certainly pray that “Your grandfather will be remembered as a great contributor to quality’s evolution journey.”
    I hate to be a poop, but I must also add:
    G. Washington didn’t come up with the idea of the USA, but he is called “the father of our country”.  Why?  The US would have crumbled without his amazing success at defining the office of President.  He helped to make a good idea into something enduring.
    James Brown didn’t invent Soul music, but he is the undisputed Godfather. 
    History is full of these simplifications.  Why?
    Ideas are genesis, but application is equally important.  M. Harry, as unlikeable as he may be, created relevence and a marketing plan for Dr. Smith’s idea.  If your grandpa was ever to be famous, he needed someone to make his idea into something tangible.  As much as I hate to say it, it is not grossly inaccurate to call Mikel the father of Six Sigma. 
    I will likely never have an idea as wonderful as the late Dr. Smith’s. But without the contributions of those who made Six Sigma what it is today, including everyone on and off this forum who loves and supports his original vision,  we would not be having this conversation. 
    I was unaware of your grandfather’s contributions until this evening.  His name will appear on my presentation materials from this point forward.  I will tell everyone I know. If you ever decide to erect a statue to honor your grandpa, I’ll donate money to help buy it.  But you will never find personal satisfaction by seeking the approval of man.  We’re all too stupid to do the right thing consistently.  Hey!  Isn’ t that what you grandfather said?
    In love, Mike
     
     

    0
    #111719

    Mike R.
    Participant

    I guess I’m at least as disappointed that they called this methodology,  invented less than 20 years ago and still experiencing exponential growth in all facets of industry, “arcane”.
    Man does stuff get “old” quick these days.

    0
    #111720

    Dog Sxxt
    Participant

    As far as I know Mike Harry did not call himself the father of Six Sigma. He gave this title to late Bill Smith. The real problem is people like you or some reporters make thing chaos. Mikel is a some kind of “godfather” who make a lot good money from Six Sigma mania.
    Jack Welsh is the one make Six Sigma famous to business community, not Mikel Harry.

    0
    #111725

    Mikel
    Member

    Mike, you may want to check your references. Bill Smith was a great engineer but not a PhD.

    0
    #111726

    Dayton
    Member

    Mike R.,
     
    At the risk of sounding like the academic wienie that I am, “arcane” does not necessarily mean or imply “old”, it very precisely means understood by a few – implied a narrowly focused few.   The body of knowledge could be quite new from a historical perspective and a growing field, such as applied complexity algorithms, but of interest or understood by relatively few and be arcane.  Most of what interests me is arcane and I take no offense to the thought – it frequently leaves me babbling to myself in the corner at extended family functions, but then most of my family is interesting and somewhat arcane along many divergent paths.
     Vinny

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    #111727

    Mikel
    Member

    Origin of Six Sigma: Designing for Performance Excellence
    The late Bill Smith, a reliability engineer at Motorola, is widely credited with originating Six Sigma and selling it to Motorola’s legendary CEO, Robert Galvin. Smith noted that system failure rates were substantially higher than predicted by final product test. He suggested a number of possible causes for this phenomenon, including a dramatic increase in system complexity and the resulting opportunities for failure and a fundamental flaw in traditional quality thinking. He concluded that a much higher level of internal quality was required and convinced Galvin of the importance of setting Six Sigma as a quality goal. Smith’s holistic view of reliability (as measured by mean time to failure) and quality (as measured by process variability and defect rates) was indeed new, as was the Six Sigma quality objective.
     Prior to Smith’s analysis, a number of gurus, including Joseph M. Juran, Dorian Shainin, W. Edwards Deming, Genichi Taguchi and Eliyahu Goldratt, had presented their programs for quality and productivity improvement at Motorola.

    0
    #111731

    Mike R.
    Participant

    Fair enough.  Personally, I fear fame.  If USA Today or “someone like me” labelled me, regardless of the title, I would feel cheapened.
    Fortunately the cumulative probability function could correctly be used to confirm that I have little chance of ever becoming famous, even for 15 minutes.
    Your description of your family functions is, in my estimation, extremely hilarious. I relate.  Touche’
    Mike

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    #111733

    Mike R.
    Participant

    I am horrified.  I fell victim to one of the classic blunders.  The first is never to get involved in a land war in Asia.  But only slightly less famous is this!  Never criticize the use of a word, at 2am, without looking it up first!  Hahahahahaha.  Hahahahahahahah!!!
    I fell sheepish.  Thanks for the vocab lesson.
    Your description of your family functions is, in my estimation, extremely hilarious. I relate.  Touche’.  Sxxt Dog, I wrongly attributed this to you earlier.  sorry.
    Mike
     

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    #111734

    Mike R.
    Participant

    Yeah.  I saw Dr. Smith written once in the thread, and decided o err on the side of respecting that possibility.
     

    0
    #111736

    Mike R.
    Participant

    author of that last post?

    0
    #111738

    Mike R.
    Participant

    By the way, “erudite anglophone” is more accurate than “academic weenie”, but still not quite, exactly, you know, perfect.

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    #111741

    Markert
    Participant

    Mike R,
    Vinny is a recovering hyperpolsyllabicomaniac; his fondness for big words has been under a non-PhDs MD’s supervision for a few weeks while he gets this stable uni-screen-idenity thing sorted out.
    Please, let’s not encourage him.

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    #111745

    Mike R.
    Participant

    I love it when “the truth” shows up.  It always makes sense.  How could Mikel Harry be the deceitful, arrogant idiot that others portend.  Reminds me of all the Democratic assualts on the US military these past few months.
    Can you imagine how tough it was for the Generals to watch the debates?
    Anyway, thanks for the insight.
    Mike
     

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    #111747

    Mikel
    Member

    Reigle old buddy,
    I admit this is mostly true. The piece you leave out is Motorola did tie it to economics and that Dr. Harry had ZERO impact on Motorola during it tremendous improvements from the mid 80’s to the early 90’s. He, in fact, did not understand the use of many critical tools when he sold this to Allied Signal. Look at the green and white cartoon books and look how many of the tools are wrong or misplaced.
    In fact, he was the laughing stock of many management meetings of sectors outside of GEG.
    Mikel did learn to market something with a whole lot of behind the scenes help from his future business partner. He did it, however, taking credit for the work of others.

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    #111748

    Mikel
    Member

    Just remember the video was round worded and acknowledged actually meeting Mikel a few times. I can remeber many Mikel yarns about he and his buddy Bob – what a joke!

    0
    #111749

    Mikel
    Member

    All right, before anyone points it out, I know I just responded to a year old post from Reigle.
    Just got excited about trying to help my new friend Mike R.

    0
    #111750

    For what its worth, I agree …
    Andy

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    #111751

    Dayton
    Member

    Andy U.,
    Also for what it’s worth you and Stan are addressing a posting from Reigle Stewart that’s 13 months old.  I guess there’s no fight like an old fight…
    Vinny

    0
    #111768

    Jamie Lynn
    Participant

    Mike,
    I don’t think that taking someone else’s work as your own is the best thing, considering the person who did the work is no longer able to defend their ideas, let alone defend themselves.  If my grandfather were still living he probably would have made his ideas into something tangible.  But that doesn’t mean that M. Harry has the right to use my grandfather’s ideas and make a bundle of money off of them, without giving my grandfather an ounce of recognition for them. Just because someone makes something tangible doesn’t mean that it was all done by them or that it was their idea.  The fact that M.Harry is “claiming ownership of six sigma terminology”  deeply sickens me because I think most of the people in this forum know that my grandfather created six sigma and it’s terminology.  My grandfather has been recognized as the father of six sigma in a few websites and even in a few books.  What about all the websites and books who have recognized M. Harry as the creator, father, inventor, whaever you want to call it, the maker of six sigma, those websites and books have yet to awknowledge my grandfather for the ideas or the work he had. 

    0
    #111769

    Dog Sxxt
    Participant

    All research works on Six Sigma done by late Bill Smith and others during their employment with Motorola are actually owned by Motorola Corporation. Somehow Motorola has an open and nice policy and let Mikel Harry and others to make use Six Sigma for profit making purpose.
    Mikel Harry is a legitimite owner for black belt, champion etc service marks under USA laws. You may consider to lodge a complaint to US patent office if you have the good case against someone stealing your grandfather’s ideas or inventions.
    Mikel Harry was trying to sue other consultants for “violating” his service mark of black belt, champion etc a few months ago.

    0
    #111771

    Mike R.
    Participant

    Hi, Jamie.
     
    Of course taking someone’s work as your own is never right.  Sure, everyone who knows should tell everyone who asks who asks that Bill Smith was the man.  Lying is wrong.  Period.
     
    However, many people, including me, feed their families and pay their bills teaching Six Sigma.  That is my a tribute to Bill: I’m helping to keep his idea alive.  Do you think that your grandfather would be disappointed to know that thousands of people have left their “real” jobs to teach Six Sigma?  But it’s not his idea that makes me money.  It’s God. 
     
    I’m a story teller.  I love a good story, and so do my kids.  Let me tell you one.
     
    Six Sigma and Nemo
     
    The most powerful part of Six Sigma, in my opinion, is that it gives people hope.  It’s a lot like that scene in “Finding Nemo” where Marlin has lost his son and lost the trail of the boat.  He begins to lose hope, begins to fear that he’ll never see his son again.  Then he literally runs into Dory!  She says she’s seen the boat; she gives Nemo’s dad hope.  But he needs HER skill and knowledge to find it.
     
    When I teach Six Sigma, what I say is “I’ve seen a boat!  It passed this way not too long ago.  Follow me!”  THAT is the glory of your grandfather’s idea.  Because of him, there is a boat. 
     
    At first, Dory is not helpful.  She even forgets why Marlin is following her.  But the fact that she cares and tries and chooses to help and keep helping time and time again allows them both to succeed.  I show that scene from “Finding Nemo” in my class, because the future leaders of Six Sigma should understand that knowing about Bill Smith’s idea is only a small part of what they must do to make a difference in people’s lives.  They have to help people.  That takes work, time, and love. 
     
    Here’s something kind of sad for me, Jamie.  99.9% of the people in this world will die without ever hearing of Six Sigma.  For most of those who DO hear of it, it’s some weird business thing that will never affect them.  I’m one of the fiercest supporters of Six Sigma that you’ll ever meet, and I’m here to tell you that all those people are right.  Six Sigma doesn’t really matter. 
     
    What REALLY makes me sad is that most people in this world will die without hope.  They’ll never discover why they were born.  They’ll live sad, angry lives, and they’ll die. 
     
    I’ll tell you the same thing I tell my Youth Group at church every Sunday night: great ideas don’t make people great.  If you ask Grandma Betty what made your grandpa such a wonderful man, she probably wouldn’t list his ideas about Six Sigma as high as the way he lived the rest of his life.  Caring about her, standing up for principles, being honest and hard-working. and helping others could be some things she’d say. 
     
    This is what I think.  Loving people and loving God is what we’re here for.  Pride is for losers.  Life is NOT fair.  I’m not saying you don’t have the right to be angry.  I’m just saying there are a lot more important things in this world to be angry about.
     
    I told God when I started teaching people Six Sigma that I would tell them about Jesus, too.  So I am.
     
    In love,
    Mike 

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    #111772

    Dog Sxxt
    Participant

    Please tell to Judge that is God blessing for you to use “black belt” if you get sue by Mikel Harry for violating his service mark in US.

    0
    #111774

    sqeco
    Member

    Give me a break.  There is no way this person is fourteen years old.  I can’t believe nobody called them on this.  If you believe this, you probably also believe there are 4 Stans. 

    0
    #111775

    Dialect Coach
    Participant

    Me think you not real for to accent being inconsistent.  Where  you is  claim from to be anyway? or is Sxxt short for Phil or Vinny or Darth or Stan or…

    0
    #111777

    SPC
    Member

    First, I though about this subject was interested to read, but then just all nonsenses because I don’t think there is anyone here is related to Bill Smith period. They claimed themselve, but how do we verified? how Betty only 14 and have all that knowledges? If people claimed that they are MBB then they should use six sigma to analysis this subject that is all about arguments and nonsenses.
    Anyone here is majoring or graduated in Industrial degree? will know what the hell I am talking about.
    I though this subject was exchange of knowledges about six sigma, but  more and more posts just to who will get the credits. Why are we not talking how to use six sigma in companies effectively, min costs/ max profits, management, JIT and quality.
    Do you think 99.9% is great? think about airplanes?

    0
    #111781

    Darth
    Participant

    Can’t vouch for the 14 y/o but I can vouch for the Stans and three of the 5 Ford Stanmobiles he claims to have.  I have met old nasty Stan, Helga Stan, Rocket Scientist Stan, Silicon Valley Stan and even Helga’s babe of a sister.  I have seen at least three of the Fords although 2 are mustangs so that hardly counts.  I even met DogStan who is brighter than at least two of the other Stans.  And best of all, I have consumed volumes of Tequila at Casa de Stans.  So, stop worrying about the Stans’ credibility and lets switch to picking on a little girl.

    0
    #111786

    Mikel
    Member

    Nice font and definitely not Stan. If I choose to post under a different name (I do not – one made up name is the most I can handle), it would be Dog Pxxp – I have children around that are getting enough bad habits from me!

    0
    #111790

    Vinny AKA Dog Sxxt
    Member

    How interesting.   Just when you begin to think that the isixsigma.com pond has been drained of insight – up you pop Didactic Coach or was that Dialect Coach attempting to be didactic?  I get confused.  But your thoughts regarding Dog Sxxt’s identity and your centering on inconsistency of “accent” beg questions regarding how you determined “accent” in written form.   How were you able to do that?  Are you really just saying that from his postings, English would not appear to be his native language?  If you don’t mind my asking, where are you from?   Odd that you would critique Dog Sxxt’s language skills. 
     
    OK, OK…. I appear to be getting upset so I might just as well come clean.  You are correct.  I, Vinny, and Dog Sxxt, are indeed one in the same person.   Are you satisfied???    I am afflicted with a multiple personality syndrome and, occasionally, not always, but occasionally, I revert to my more intelligent personality, that of a Chinese engineer having worked for many of the high tech corporations in the Pacific rim as a Six Sigma and quality expert.  That’s when I post as Dog Sxxt and if forum members had the capacity to read and understand Chinese, or frankly any of the Sino Tibetan family of languages, my postings would be much more cohesive and fluid.   As it is please read them for the insights provided and excuse my developing English skills.
     Vinny AKA Dog Sxxt

    0
    #111791

    Mikel
    Member

    Dern,  and I thought you were Reigle just trying to lure us into a Mikel love fest.

    0
    #111793

    Darth
    Participant

    Vinny, you promised not to go schizoid on us anymore.  Now you are slipping into that Taiwanese accent again.  Shame on you.  You were doing so well.  Please feel free to stop by the Bench and pick up your prescription from Dr. Barry.  He will be the one sitting next to the stolen Sponge Bob display.  Instead of Dog Sxxt, possibly your last post could be best described as Bull Sxxt.

    0
    #111796

    Vinny et al almost
    Member

    Occasionally I use my pronounced design, DOE and statistical skills to help build confidence in both me and Dr. Harry as the Six Sigma bulwarks we are and my technical wherewithal also helps assure forum readers that my complete adoration for, and devotion to, Dr. Harry is based upon his having begun and led the science of Six Sigma all these many years and has nothing to do with his rugged cowboy dress and bearing.  So when I must build the faith and assuage the fears of the forum I also post as Reigle.  This has certainly been an evening of outings for me.  But, I’m glad that my posting deceits have been exposed.
     Vinny AKA Dog Sxxt AKA Reigle 

    0
    #111797

    Darth
    Participant

    A major intervention is called for.  I have alerted  iSix Sigma Social Services and they are rushing a counselor over immediately.  They wanted me to confirm your jacket size in case you become violent.  You will likely be Baker Acted but at least you will have 72 hours of post free rest.  See you soon.

    0
    #111799

    Mikel
    Member

    Make sure the stomach in the jacket is oversized for the fake rodeo buckle.

    0
    #111800

    Dog Sxxt
    Participant

    The author is Daniel L. Quinn. You shall able to find  its PDF file with Google. I just re-read “what is six sigma” chapter before I see Stan’s posting.
    Another interesting finding I found from “The New Six Sigma”, the black belt idea was originated from an unnamed Asian statistician, not from Bill Smith.

    0
    #111801

    Dog Sxxt
    Participant
    #111802

    Jamie Lynn
    Participant

    Sqeco,
    I am only fourteen.  I graduated eighth grade with high honors, and  just started high school. I don’t really appreciate you doubting how old I am.  This makes me a little upset.  My father, Joseph. W. Smith, told me, a while ago, about my grandfather and his invention of Six Sigma, I never really knew my grandfather as I would’ve liked to, for he passed when I was only three years old.  That is partly why I am trying to do something for him now, and the fact that I feel I could actually make a difference about something.  It makes it a little hard for me to reach my goal when people are you about my age. What does age have to do with Six Sigma or my grandfather? 

    0
    #111803

    Dialect Coach
    Participant

    Thanks for the compliment.  I must admit, I was smiling to find that I’d found you out.  I commend you for coming clean right away.  I would have been easy to tease me.
    How did I know?  I just like to read and listen.  I am a fan of dialects, both foreign and domestic.  I often thought it would be cool to have studied language arts instead of chemistry.  You Vinny, who knows “arcane” from “archaic”, are the kind of dude I like to talk to.  Accuracy is so fun, whrn you have the tools.  
    I’m from the rolling hills of the central midwest, just an hour north of Kentucky, so I’ve had to clean up my own act to keep from sounding like a hick.  But I’ve been here in Michigan for 17 years.  Still think it’s too cold.
    Living in the Detroit area and working in automotive, I get a chance to present to and converse with many foreign nationals.  Your sentence structure seemed to be an unsettling mix of Moscow and Bhopal.
    Boris and Natasha:  “Must kill moose and squirrel.  Let us go, Natasha, for to reek more havoc on defenseless world!”  (you can’t hear it can’t )you?
    and
    Apu, the convenienc store clerk from the Simpsons: “Nooo come into my store!  You mess my squishy machine too much!  No!  Go!
    The real tip was in reading past posts, which had smatterings of correct and sometimes complex sentence structure. In your penultimate post, to place the linking verb before, rather than after “God”, was simply too much to miss. 
    I’ve told you before that this has been my first 6 days on the forum.  It has been consuming, as you’ve seen from the time-of-day and frequency of my posts.  The anonymity and possible multiple personality of the posters is surprisingly disturbing to me.  That is why I began to post without my last name.  I sensed an incongruent vulnerability.
    Dialect Coach was my first and last (maybe) post under an alias.  I wasn’t sure that you would have revealed yourself to me, given recent history. 
    I think the forum would be more interactive and useful if you and Darth and Phil (if you are indeed three) didn’t so ruthlessly swarm the new meat.  Maybe it’s too fun for you all to give that up, but it cheapens the forum, which makes me sad.
    Darth and Vinny, I’ve gotten much clarity from you(s).  Phil… I certainly hope you are just an evil alter ego, but I sadly sense that you are real.  Lighten up dude.  Let’s have some banter, not so much belligerence.
    I’m consulting off site Monday, and training Black Belt all week, so I’m going to try not to check in.  But it is addicting! 
    Yours in Christ, and Six Sigma
    Mike R.  a.k.a.  Dialect Coach

    0
    #111804

    Mike R.
    Participant

    Music.  Sweet music. 
    or as my son would say: “Word, dawg.”
    Let;’ stalk shop:
    Has ANYONE ever solved a problem with logistic regression that they couldn’t solve without?  I can’t see the applicability.
    Mike R.

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    #111805

    Mike R. aka Dialect Coach
    Participant

    I believe you JL.   
    I was sad to see the post questioning your authenticity, especially after I pounded out a very heart-felt letter to you just prior.  I hope you will read it, but regardless, thanks for giving me the chance to speak about some things that are very important to me.
    You are truly a wonderful person.
    Love ya,
    Mike R.

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