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Please Explain These Concepts

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  • #35493

    mman
    Participant

    I came through the following concepts  that  need  some explanation,pleasE:Superstitious Dance,Behavior  is  a function of values,Retrofitting  a culture is tough   ,If it Ain’t Broke,Why fix it???
    Are You Effecient or Effective??Bringing  Visibility into  the hidden factory,Finding  Critical Leverage Points,Low hanging fruit…..etc.I should appreciate any 2-lines explanation ,kind regards.  MMAN

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    #100008

    Pradeep BC
    Participant

    Hi Mman,
    1.Superstitious Dance : This phrase is based on an experiment coducted on (behavior of bees, I ‘m not sure). Here the subject – bees or whatever had a movement pattern/dance that used to take place when there was food around. Gradually, they began to think that the food was there because of their dance. This is analogous to human behavior that’s commonly seen in many organizations, they keep doing something and results keep coming in. One day when the expected results cease, they still continue the same activities hoping things to fall into place, but they seldom will. This unscientific, baseless behavior is known as superstitious dance.
    Ex : Let’s assume u have a mixer at home and it keeps stopping every 5 mins.You tap the mixer and it starts running. You continue doing this till that too technique stops working. If you were smart you would not have done this ‘superstitious dance’ Instead you would have opened up the mixer and soldered the loose contacts before things get worse by continous tapping!
    2.Behavior is a function of values :This is simple.It is somewhat the same as ‘you are what you think.’ You behave the way you do because of certain things that you believe in/because of certain things you value in your life.
    Ex : Some people have multiple affairs even after their marriage. Some think this is bad. Both the behaviors are based on the values they respect or adhere to. One thinks he/she need not be faithful to the spouse inside a wedlock/affairs are cool, other thinks it is unfair and a breach of trust to do this!!:)
    3.Retrofitting a culture is tough : Retro – Contrary to a natural or a traditonal course of action. This I feel is pretty self explanatory.So ‘retro fitting’ a culture means trying to bring in change or reverse certain things that are not OK. This could be in an organization, a community or whatever.
    4.If it ain’t Broke, Why fix it??? : Hmm. This is another negative attitude that  can screw up an organization or even a person’s day to day life. It is the same as ‘sharpening your axe’. In other words, see to that you keep a check on everything and ensure it keeps working smoothly instead of waiting till it breaks down and needs repair.An FMEA in six sigma terminology helps you to predict and insure against potential failures.
    5.Are you efficient or effective : Well… machines should be efficient. Humans should be effective.I think you can decipher the meaning yourself now!
    6.Bringing visibility into the hidden factory : Now let’s assume that we have a pin making factory , the manufacture of 1 pin takes 18 operations. Now there is a breakdown in 1 part of the machinery that makes the pinhead. And all the pins you have manufacted today are having no heads or half heads. You will have the 19th operation that puts good heads on the pins. This operation is not counted as a additional cost in many no scientifically managed organizations. In simple terms, these are the ‘hidden factories’ that add up to hidden costs.
    7.Finding Critical Leverage Points : It’s simple. This means identifying and utilizing critical points of operations in a process that has a major value addition to the process on the whole.
    8. Low hanging fruit : Easily acheivable goals can be called as ‘Low Hanging fruits”.To get bigger, tastier high hanging fruits you need intelligence and better efforts.
    Ex : Expressing your love by sending a box of chocolates is  low hanging fruit.Not very difficult.
    Expressing your love by finding out what the loved one needs, searching for it at a dozen places, planning the best gift wrap and presentation and everything else to make your loved one sit on ” Cloud 9″ is “Going for the high hanging fruit”. This needs more intelligence, efforts etc. and not just common sense.
    Mman, My explanations are really crude and short, But I hope this helps. I don’t really remember exact definition for some of your questions though I have come across them earlier.Anyway for a few of them you can still refer to Six sigma book “

    Six Sigma, The Breakthrough Management Strategy Revolutionizing The World’s Top Corporations by Dr.Mikel Harry and Richard Schroeder.
    Regards,
    Pradeep
     
     

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    #100010

    mjones
    Participant

    Good response, Pradeep BC.
    A couple of further thoughts:
    “Effective” suggests the customer is satisfied with the product (or service) — we gave him/her what was wanted. “Efficient” means we provided the product/service at a competitive cost, e.g., with minimal waste.
    “Low hanging fruit” — the easy-to-find gains when a SS deployment begins. No one has ever looked for things to improve until now, and opportunities are simply everywhere. After a few years, these easy fixes are in place. Further improvements require more and more effort, better tools, improved approaches are required. But, the competition — if they are smart — is very busy doing the same things, so the continuous improvement continues. Costs continue to go down, quality goes up, productivity goes up, etc., etc.

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    #100017

    mman
    Participant

    Thank You Pradeep for your excellent (short & Practical)explanations.I hope that you are opening a “fruitful”debate that can enrich and deepen  our knowledge in SS.  Kind Regards.  MMAN

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    #100032

    Pradeep BC
    Participant

    Thank you Mman and Mjones. It was my pleasure. What use is our little knowledge if we do not share it???
    Thanks and do keep posting,
    Pradeep

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