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Process Flow Chart for Six Sigma Tool Deployment

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  • #27739

    Marc Richardson
    Participant

    I thought I’d post this out here so it doesn’t get lost in the replies: Part of the weakness that I see in a lot of the Six Sigma literature is that it is presented as a collection of tools which only experience can teach you how and when to apply. There probably exists a decision tree showing which tools to apply and in which order depending on the results seen in the project up to that point, but I haven’t come across is yet.By way of example, let’s say that you begin your initial data collection and find a significant difference in the way your accounting department categorizes invoices. At that point in your project plan, there should be a decision box anticipating the probability of this kind of discrepancy by asking you to evaluate the categories, tighten up on the definitions, and provide training to the invoice processors if necessary.If anyone is interested in developing this decision tree, I would be happy to serve as the focal point by summarizing people’s experience and posting the results on this forum for everyone’s benefit. Just send me a list of the tools you use and the order in which you apply them and the decision process that you go through in selecting them. I think a good way to present this, at least initially, is in the form of a Process Flow [email protected],Marc Richardson

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    #68388

    Murray
    Participant

    I’ve got one. Developed in 1987 and improved many times since then.

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    #68390

    Marc Richardson
    Participant

    Great. Can you send it to me?
    Thank You,
    Marc

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    #68405

    Gerry
    Participant

    I`d also like to see this if you would care to send me a copy.
     
    Thanks.
     

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    #68406

    john mchale
    Participant

    i am working on a number of government projects and would welcome site of the framework, to see if there is an application of the framework in a non-profit, service only organisational environment.

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    #68407

    Andreas Wandelt
    Participant

    I, too, would be very grateful for a copy. Same as everybody else here, as it seems :-)
    Best Regards
    Dr. Andreas Wandelt
     

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    #68409

    Sinnicks
    Participant

    I would also appreciate a look at this

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    #68419

    Dermeval da Silva
    Participant

    Would you please, send me a copy, if it’s possible.

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    #68422

    Ray Dunn
    Participant

    I have used “thought process” mapping with a lot of success.  I am also interested in your output on this subject.
    THANKS
    Ray Dunn

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    #68430

    Dewayne
    Participant

    Allen, I, too, would appreciate it if you could provide your information to me, as well.
    Thanks – Dewayne

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    #68434

    Paul Morrow
    Participant

    ALLEN,
    It seems that your Quality Tool Decision map has generated quite a bit of interest.  Perhaps the host of this website would consider posting your process on the site for all to share and use as a resource.
    Paul

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    #68435

    mulns
    Participant

    Allen,
    I would also like a copy of the process flow chart that you have.

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    #68437

    Terry
    Member

    Allen – I would appreciate receiving a copy as well.  Thanks, Terry

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    #68438

    John Adamo
    Participant

    Will you please send me a copy of this as well?
    Thank you in advance for your help.
    John Adamo

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    #68442

    Roger Paull
    Member

    Allen, not to be un-original, but could you please forward me a copy also. I’d be very interested to see it. Thanks.

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    #68444

    Brad
    Participant

    Allen,If you would please, I would be interested in a copy as well.Brad

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    #68445

    Chet
    Participant

    Allen,
    I would also like a copy of the process flow chart that you have.

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    #68446

    Silverglen
    Participant

    Would really like to receive a copy. Thanks so much

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    #68448

    Ropp
    Participant

    Ditto.  –  Thanks.

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    #68449

    Chris R
    Participant

    It is obvious from the many responses that the availability of this tool would be a major benefit to the many who look to this forum for assistance in improving their understanding of Six Sigma.  I concur that if possible, it would be wonderful to have it posted online as part of this site.  If such is not possible, however, I too would love a copy.

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    #68451

    Savage
    Participant

    Allen,
    I would appreciate a copy of your decision tree.  Would you please send a copy to me?  Thank you.
    Matt

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    #68452

    Marc Richardson
    Participant

    Well, it seems as though my suggestion has generated a great deal of interest. To date, I have received two responses. I really would like to keep the ball rolling. If everyone who asked for a copy of Mr. Jones’ flow chart would take a few minutes and jot down a list of tools they presently use, the situations in which they apply them, the basic sequence in which they apply them and how the sequence can follow different routes (conditional branching) depending on the outcome of the usage a particular tool, I can summarize this information using the Input-Process-Output and PERT diagramming techniques. I will then provide a copy to everyone who participates in this project and may offer a copy to this website if it is the will of the project team members to do so.
    I know we’re all busy, but judging from the response, this tool has tremendous potential to benefit all of us.
    Thanks for your participation,
    Marc Richardson
    Sr. Quality Assurance Engineer

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    #68454

    Phanindra Karody
    Participant

    Could you please send me a copy of the process flow too.  It will be very helpful.
    Thanks in advance for your help.
    PK

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    #68459

    Ken Mehta
    Participant

    I would also like a copy, if you could send me one.
    Thanks,
    Ken

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    #68465

    Michael Stewart
    Participant

    Marc,
    I have seen something similar to a decision tree for Hypothesis Testing  – a critical six sigma tool. Unfortunately, it is contained within Six Sigma Qualtech training material and is mostly likely protected by copyright. We at NHBB would be interested in the development of this tool and would like to contribute. Perhaps if all interested parties could agree on a standardized format development could proceed.
    I will watch this posting thread for future developments.
    Michael Stewart 
     

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    #68466

    Justin Gallo
    Participant

    Allen-What a great tool it would be to use…may I get a copy?
    Thanks-Justin

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    #68468

    Mike Bengivengo
    Participant

    I too would find a copy very helpful. Please send one to me as well. Thanks.
    Mike

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    #68470

    Romesh Juneja
    Member

    Would appreciate it if you could please send me a copy?
      Thanks in advance.
     
    Romesh

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    #68476

    Tinoco
    Participant

    I would greatly appreciate a copy of your flow chart…thanks very much!

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    #68478

    Shima Sepehr
    Member

    Can I get a copy of your process flow as well?
    Thank you in advance
    Shima

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    #68483

    iSixSigma Community
    Participant

    Allen,
    Based on multiple reader requests, iSixSigma would like to request that we publish your document and allow all to view and read without having to trouble you in the future. If this is acceptable to you, please forward a copy via email to [email protected].
    Best regards,iSixSigma Community

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    #68491

    Gelin
    Participant

    I did see that the host site has requested a copy to but on the site…but if that doesn’t happen I’d be interested in a copy too. 
    Thanks.

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    #68492

    Marc Richardson
    Participant

    Hello Michael,
    As far as a standardized format development is concerned, I’m not sure what you have in mind. My approach will be to take the tools and consider the preparation of each as a process requiring certain inputs and producing certain outputs. The inputs required by one to will be the outputs of another tool as its output will be required as an input of another tool. This establishes the order of precedence, (the PERT diagram) the order in which tasks must be accomplished. Another benefit of this type of analysis is that it reveals the missing tools as you invariably end up with needing inputs that are not outputs of a previous process.
    The way it ends up looking is like a process flow chart with multiple processes on the same ‘row’ showing which tools can logically be used in parallel. The ‘columns’ show how the tools must be used in sequence.
    You are the fourth person to offer to contribute to this process. I am still hopeful that many of those who requested copies of Allen’s flow chart will decide to contribute to this effort.
    Regards,
    Marc Richardson
    Sr. Quality Assurance Engineer

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    #68503

    Janette
    Participant

    Please excuse my ignorance, but how do I respond to you (as opposed to replying to the whole string… or was that what you had in mind?)

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    #68504

    Marc Richardson
    Participant

     Please send as much of the following as you can:
    1) A list of the Six Sigma tools that you use (problem solving, statistical techniques, project management techniques, team building and managing techniques, metrics that you use, including financial, etc.)
    2) A description, by tool, of how you apply it. For example, how do you know when to apply a p-chart instead of Xbar R chart.
    3) An idea of the sequence in which you apply the tools.
    Thank You,
    Marc Richardson
    Sr. Quality Assurance Engineer

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    #68507

    Brittain
    Participant

    Allen:
    I know that you have been getting a lot of requests for your decision tree but I would love to have a copy as well.

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    #68517

    Pier Giorgio DELLA ROLE
    Participant

    Allen,
    you received a lot of replays. Please add also my name to the list
    of people interested in receiving one copy of this process/tools flowchart.
    Thanks
    Pier Giorgio DELLA ROLE

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    #68519

    Ashish
    Participant

    please send the info
     

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    #68523

    Sinnicks
    Participant

    Allen,
    sorry to add to the list, could you send me a copy too?
    thanks
    Mark

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    #68531

    Chuck Davis
    Participant

    Allen
    I would appreciate a copy too.          Thanks

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    #68563

    Michael Stewart
    Participant

    Hi Marc,
    I just read your reply to Janette and will begin putting some structure to our tool usage. I would like to utilize the expertise of some of the other  NHBB Black Belts so this may take a while. We currently have a very high level “order of tool usage” flow chart that I would be happy to share with you.
    Also, I think the question that Janette was asking was how to contact you directly. I also would prefer to exchange emails vs. the discussion forum.
    Michael Stewart
     
      

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    #68565

    Marc Richardson
    Participant

    Hi Michael,
    My email adress is [email protected]. If you would like to forward your high level “order of tool usage” flow chart, I would be grateful.
    I’ve done a bit more thinking on the structure. I would structure it under the DMAIC format with each element representing a phase of the project. There would be a decision box at the points at which you need to decide which tool to use. I think that providing a tool selector chart at that point to work together with the flow chart would be appropriate. Something like “If your data are distributed according to the Poisson distribution, use a c-Chart.” This would provide a template for all Six Sigma projects: a Six Sigma Process Map.
     
    Regards,
    Marc Richardson

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    #68606

    MSAMILA
    Participant

    Would appreciate it if you could please send me a copy?
      Thanks in advance.
     
    D. Guillen

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    #68638

    Shoaib
    Member

    Allen- Can you please send me a copy of that.
    Thanks-Shoaib

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    #68646

    Vineet Sharma
    Member

    Can you please send me the latest version that you have?

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    #68661

    Alberto Molinar
    Participant

    Can I get a copy of your process flow as well?
    Thanks you in advance
    Alberto ([email protected])

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    #69417

    Richard Slijters
    Member

    Can you please send me a copy of this as wel?
    In advance I thank you for your help.
    Richard Slijters

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    #69418

    Craig VanNorman
    Participant

    Allen, I would appreciate a copy.  Thanks.

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    #69422

    Amol
    Participant

    Allen,
    If you would please, I would be interested in a copy as well. My email ID [email protected].
    Amol

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    #69423

    Robin Low
    Member

    Please extend a copy to me as well. Thanks in advance !

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    #69425

    Mike Shaw
    Participant

    Haven’t seen anything further from Allen.  Has he sent something to iSixSigma to be posted?  VR.

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    #69427

    iSixSigma Community
    Participant

    Hi Everyone,
    Nothing has been forwarded to iSixSigma for posting, but we wanted to let everyone know that you are welcome to do so. If you have a presentation, document, etc. that you would like attached to your forum post, please forward it to [email protected] . We are working to automate this functionality.
    Cheers,iSixSigma Community

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    #69445

    Rajanga Sivakumar
    Participant

    Marc, I would like to get a copy the flow chart. Please help.
    I have a basic slide which shows as to which of the seven SQC tools could be used when. If anyone is intersted please send me an e-mail at [email protected]
     

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    #69449

    Cedric Betts
    Participant

    It would be very efficient if you posted the Flow chart on the website.  If this is not possible, then please add my name to the distribution.  Thanks.
     
    Cedric Betts

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    #73599

    Khatri
    Participant

    Hi ,
    I am beginning a green belt project & would appreciate  if you can pls send this template to me.
    Regards.AB

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    #74728

    Opey
    Participant

    Any new developments in this topic?  It seems hoards of people are interested in a tool like this, and I’m one of them.

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    #74953

    Opey
    Participant

    Any news yet on a process flow chart for SS project tool deployment?  I’ll try maybe once more before I piece together one by my lonesome….

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    #74986

    Mike Carnell
    Participant

    Opey,
    The stuff I sent you for FMEA may help for Measure. I have some stuff on Analyze.
    There used to be some seriously complicated stuff floating around GE.
    Regards,
    Mike

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    #75006

    Marc Richardson
    Participant

    Please provide your email address.
    Thank You,
    Marc Richarsdon
    Sr. Q. A. Eng.

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    #75012

    Mike Carnell
    Participant
    #75013

    Pat McCotter
    Participant

    Marc, I was recently advised of this 6 sigma web site and was interested in the tool summary that you initiated last year. Could you please email  the results of your efforts. I would be glad to review and add anything applicable that we are doing in our company.

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    #75014

    Marc Richardson
    Participant

    Please send me your email address.
    Thank You,
    Marc Richardson

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    #75019

    Lisa Heagle
    Participant

    Allen — could you please e-mail me a copy of what you have?  I have been drafting one for my department and I would like to see the similarities and differences in order to enhance what I have available.  Thanks — Lisa

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    #75020

    Lisa Heagle
    Participant

    Marc — could I received a copy of what you have put together so far?  I have also requested a copy of Allen’s information.  I have been creating a similar “document” for my department and would like these insites to make it robust.  Thanks — Lisa

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    #75023

    Pat McCotter
    Participant

    Marc my email address is [email protected]

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    #75035

    Marc Richardson
    Participant

    Please post your email address.
    Thanks,
    Marc Richardson
    Sr. Q.A. Engineer

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    #75036

    Lisa Heagle
    Participant
    #75037

    Anita Fowler
    Participant

    Allen,
    Could you please send me a copy as well.
    Thank you.

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    #75042

    Cordoba
    Participant

    Could you please send me it at email: [email protected]
    thanks in advance
    Alejandro

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    #75045

    Adam L Bowden
    Participant

    Hi Marc,
    As per Lisa’s request – a copy of your work to date would be appreciated.  My e-mail address is [email protected]
    Thanks in advance,
    Adam

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    #75046

    Flor Mestanza Norton
    Participant

    Allen, could you please send me a copy at the following email address?  Thanks in advance.
    [email protected]

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    #75048

    Stephens
    Participant

    Wow! Wouldn’t it be easier to post it to the forum for people to download? Seems terribly inefficient for everyone to cram the boards with email addresses. Plus I hate to post my email address because recruiters tend to trawl for chum that way. Would you consider posting it instead? It would be greatly appreciated.
    Thanks,
    Craig

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    #75050

    Norbert
    Participant

    Marc,
    it sure looks like you are hitting a lot of sensitive nerves. Mine too. Any chance that I could get a copy, please ? Thanks.
    My address: [email protected]
     

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    #75055

    Paul Elmes
    Participant

    Allen
    If your not yet tired of all the requests, could I trouble you for a copy.
    Many thanks
    Paul

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    #75059

    Tseumogne Noumodje
    Participant

    Allen,
    Sounds like a great tool, and it has had
    a great response. If possible could you
    please send me a copy. I would like to
    add it in our green belt training.
     

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    #75138

    Marz
    Participant

    Allen,
    Could you send me a copy of your process map for the use of 6 Sigma tools.Thanks!

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    #75144

    agus julianto
    Participant

    Marc, I’d ask you to send me a copy.
    Thanks a lot!
    Agus
     

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    #75145

    ql
    Participant

    Will be thankful if you could mail it to me at the following address
    [email protected]
     
    Regards.

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    #75146

    Ashok Sarkar
    Participant

    It will be great if someone send the flow chart in the following id
    [email protected]

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    #75272

    JoeSig
    Participant

    Marc,
    I was watching the earlier thread on this – could you please send the Flow Chart/Tools schema?
    Thank you much!
    Joe

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    #75276

    Joe Fougere
    Participant

    Allen,
    I am new to Six Sigma and would love to get hold of this tool.
    Please e-mail to me.
    Thanks,  Joe

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    #75287

    Ambar
    Participant

    Marc …Can I have a copy as well ???? Thanks….

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    #75289

    PS
    Participant

    Can you please email at [email protected]
    Thanks in anticipation.
    Regards

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