Process Flow Chart for Six Sigma Tool Deployment

This topic has 82 replies, 67 voices, and was last updated 20 years, 4 months ago by PS.

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August 27, 2001 at 4:00 am #27739

Marc Richardson
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I thought I’d post this out here so it doesn’t get lost in the replies: Part of the weakness that I see in a lot of the Six Sigma literature is that it is presented as a collection of tools which only experience can teach you how and when to apply. There probably exists a decision tree showing which tools to apply and in which order depending on the results seen in the project up to that point, but I haven’t come across is yet.By way of example, let’s say that you begin your initial data collection and find a significant difference in the way your accounting department categorizes invoices. At that point in your project plan, there should be a decision box anticipating the probability of this kind of discrepancy by asking you to evaluate the categories, tighten up on the definitions, and provide training to the invoice processors if necessary.If anyone is interested in developing this decision tree, I would be happy to serve as the focal point by summarizing people’s experience and posting the results on this forum for everyone’s benefit. Just send me a list of the tools you use and the order in which you apply them and the decision process that you go through in selecting them. I think a good way to present this, at least initially, is in the form of a Process Flow [email protected],Marc Richardson

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August 31, 2001 at 4:00 am #68388

Murray
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I’ve got one. Developed in 1987 and improved many times since then.

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August 31, 2001 at 4:00 am #68390

Marc Richardson
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Great. Can you send it to me?
Thank You,
Marc

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September 3, 2001 at 4:00 am #68405

Gerry
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I`d also like to see this if you would care to send me a copy.

Thanks.

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September 3, 2001 at 4:00 am #68406

john mchale
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i am working on a number of government projects and would welcome site of the framework, to see if there is an application of the framework in a non-profit, service only organisational environment.

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September 3, 2001 at 4:00 am #68407

Andreas Wandelt
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I, too, would be very grateful for a copy. Same as everybody else here, as it seems :-)
Best Regards
Dr. Andreas Wandelt

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September 3, 2001 at 4:00 am #68409

Sinnicks
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I would also appreciate a look at this

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September 3, 2001 at 4:00 am #68419

Dermeval da Silva
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Would you please, send me a copy, if it’s possible.

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September 3, 2001 at 4:00 am #68422

Ray Dunn
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I have used “thought process” mapping with a lot of success. I am also interested in your output on this subject.
THANKS
Ray Dunn

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September 4, 2001 at 4:00 am #68430

Dewayne
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Allen, I, too, would appreciate it if you could provide your information to me, as well.
Thanks – Dewayne

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September 4, 2001 at 4:00 am #68434

Paul Morrow
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ALLEN,
It seems that your Quality Tool Decision map has generated quite a bit of interest. Perhaps the host of this website would consider posting your process on the site for all to share and use as a resource.
Paul

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September 4, 2001 at 4:00 am #68435

mulns
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Allen,
I would also like a copy of the process flow chart that you have.

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September 4, 2001 at 4:00 am #68437

Terry
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Allen – I would appreciate receiving a copy as well. Thanks, Terry

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September 4, 2001 at 4:00 am #68438

John Adamo
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Will you please send me a copy of this as well?
Thank you in advance for your help.
John Adamo

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September 4, 2001 at 4:00 am #68442

Roger Paull
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Allen, not to be un-original, but could you please forward me a copy also. I’d be very interested to see it. Thanks.

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September 4, 2001 at 4:00 am #68444

Brad
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Allen,If you would please, I would be interested in a copy as well.Brad

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September 4, 2001 at 4:00 am #68445

Chet
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Allen,
I would also like a copy of the process flow chart that you have.

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September 4, 2001 at 4:00 am #68446

Silverglen
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Would really like to receive a copy. Thanks so much

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September 4, 2001 at 4:00 am #68448

Ropp
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Ditto. – Thanks.

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September 4, 2001 at 4:00 am #68449

Chris R
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It is obvious from the many responses that the availability of this tool would be a major benefit to the many who look to this forum for assistance in improving their understanding of Six Sigma. I concur that if possible, it would be wonderful to have it posted online as part of this site. If such is not possible, however, I too would love a copy.

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September 4, 2001 at 4:00 am #68451

Savage
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Allen,
I would appreciate a copy of your decision tree. Would you please send a copy to me? Thank you.
Matt

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September 4, 2001 at 4:00 am #68452

Marc Richardson
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Well, it seems as though my suggestion has generated a great deal of interest. To date, I have received two responses. I really would like to keep the ball rolling. If everyone who asked for a copy of Mr. Jones’ flow chart would take a few minutes and jot down a list of tools they presently use, the situations in which they apply them, the basic sequence in which they apply them and how the sequence can follow different routes (conditional branching) depending on the outcome of the usage a particular tool, I can summarize this information using the Input-Process-Output and PERT diagramming techniques. I will then provide a copy to everyone who participates in this project and may offer a copy to this website if it is the will of the project team members to do so.
I know we’re all busy, but judging from the response, this tool has tremendous potential to benefit all of us.
Thanks for your participation,
Marc Richardson
Sr. Quality Assurance Engineer

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September 4, 2001 at 4:00 am #68454

Phanindra Karody
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Could you please send me a copy of the process flow too. It will be very helpful.
Thanks in advance for your help.
PK

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September 4, 2001 at 4:00 am #68459

Ken Mehta
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I would also like a copy, if you could send me one.
Thanks,
Ken

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September 4, 2001 at 4:00 am #68465

Michael Stewart
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Marc,
I have seen something similar to a decision tree for Hypothesis Testing – a critical six sigma tool. Unfortunately, it is contained within Six Sigma Qualtech training material and is mostly likely protected by copyright. We at NHBB would be interested in the development of this tool and would like to contribute. Perhaps if all interested parties could agree on a standardized format development could proceed.
I will watch this posting thread for future developments.
Michael Stewart

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September 4, 2001 at 4:00 am #68466

Justin Gallo
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Allen-What a great tool it would be to use…may I get a copy?
Thanks-Justin

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September 4, 2001 at 4:00 am #68468

Mike Bengivengo
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I too would find a copy very helpful. Please send one to me as well. Thanks.
Mike

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September 4, 2001 at 4:00 am #68470

Romesh Juneja
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Would appreciate it if you could please send me a copy?
Thanks in advance.

Romesh

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September 4, 2001 at 4:00 am #68476

Tinoco
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I would greatly appreciate a copy of your flow chart…thanks very much!

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September 4, 2001 at 4:00 am #68478

Shima Sepehr
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Can I get a copy of your process flow as well?
Thank you in advance
Shima

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September 5, 2001 at 4:00 am #68483

iSixSigma Community
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Allen,
Based on multiple reader requests, iSixSigma would like to request that we publish your document and allow all to view and read without having to trouble you in the future. If this is acceptable to you, please forward a copy via email to [email protected].
Best regards,iSixSigma Community

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September 5, 2001 at 4:00 am #68491

Gelin
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I did see that the host site has requested a copy to but on the site…but if that doesn’t happen I’d be interested in a copy too.
Thanks.

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September 5, 2001 at 4:00 am #68492

Marc Richardson
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Hello Michael,
As far as a standardized format development is concerned, I’m not sure what you have in mind. My approach will be to take the tools and consider the preparation of each as a process requiring certain inputs and producing certain outputs. The inputs required by one to will be the outputs of another tool as its output will be required as an input of another tool. This establishes the order of precedence, (the PERT diagram) the order in which tasks must be accomplished. Another benefit of this type of analysis is that it reveals the missing tools as you invariably end up with needing inputs that are not outputs of a previous process.
The way it ends up looking is like a process flow chart with multiple processes on the same ‘row’ showing which tools can logically be used in parallel. The ‘columns’ show how the tools must be used in sequence.
You are the fourth person to offer to contribute to this process. I am still hopeful that many of those who requested copies of Allen’s flow chart will decide to contribute to this effort.
Regards,
Marc Richardson
Sr. Quality Assurance Engineer

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September 5, 2001 at 4:00 am #68503

Janette
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Please excuse my ignorance, but how do I respond to you (as opposed to replying to the whole string… or was that what you had in mind?)

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September 5, 2001 at 4:00 am #68504

Marc Richardson
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Please send as much of the following as you can:
1) A list of the Six Sigma tools that you use (problem solving, statistical techniques, project management techniques, team building and managing techniques, metrics that you use, including financial, etc.)
2) A description, by tool, of how you apply it. For example, how do you know when to apply a p-chart instead of Xbar R chart.
3) An idea of the sequence in which you apply the tools.
Thank You,
Marc Richardson
Sr. Quality Assurance Engineer

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September 5, 2001 at 4:00 am #68507

Brittain
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Allen:
I know that you have been getting a lot of requests for your decision tree but I would love to have a copy as well.

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September 6, 2001 at 4:00 am #68517

Pier Giorgio DELLA ROLE
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Allen,
you received a lot of replays. Please add also my name to the list
of people interested in receiving one copy of this process/tools flowchart.
Thanks
Pier Giorgio DELLA ROLE

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September 6, 2001 at 4:00 am #68519

Ashish
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please send the info

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September 6, 2001 at 4:00 am #68523

Sinnicks
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Allen,
sorry to add to the list, could you send me a copy too?
thanks
Mark

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September 6, 2001 at 4:00 am #68531

Chuck Davis
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Allen
I would appreciate a copy too. Thanks

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September 7, 2001 at 4:00 am #68563

Michael Stewart
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Hi Marc,
I just read your reply to Janette and will begin putting some structure to our tool usage. I would like to utilize the expertise of some of the other NHBB Black Belts so this may take a while. We currently have a very high level “order of tool usage” flow chart that I would be happy to share with you.
Also, I think the question that Janette was asking was how to contact you directly. I also would prefer to exchange emails vs. the discussion forum.
Michael Stewart

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September 7, 2001 at 4:00 am #68565

Marc Richardson
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Hi Michael,
My email adress is [email protected]. If you would like to forward your high level “order of tool usage” flow chart, I would be grateful.
I’ve done a bit more thinking on the structure. I would structure it under the DMAIC format with each element representing a phase of the project. There would be a decision box at the points at which you need to decide which tool to use. I think that providing a tool selector chart at that point to work together with the flow chart would be appropriate. Something like “If your data are distributed according to the Poisson distribution, use a c-Chart.” This would provide a template for all Six Sigma projects: a Six Sigma Process Map.

Regards,
Marc Richardson

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September 10, 2001 at 4:00 am #68606

MSAMILA
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Would appreciate it if you could please send me a copy?
Thanks in advance.

D. Guillen

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September 12, 2001 at 4:00 am #68638

Shoaib
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Allen- Can you please send me a copy of that.
Thanks-Shoaib

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September 13, 2001 at 4:00 am #68646

Vineet Sharma
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Can you please send me the latest version that you have?

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September 13, 2001 at 4:00 am #68661

Alberto Molinar
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Can I get a copy of your process flow as well?
Thanks you in advance
Alberto ([email protected])

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October 22, 2001 at 4:00 am #69417

Richard Slijters
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Can you please send me a copy of this as wel?
In advance I thank you for your help.
Richard Slijters

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October 22, 2001 at 4:00 am #69418

Craig VanNorman
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Allen, I would appreciate a copy. Thanks.

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October 22, 2001 at 4:00 am #69422

Amol
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Allen,
If you would please, I would be interested in a copy as well. My email ID [email protected].
Amol

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October 22, 2001 at 4:00 am #69423

Robin Low
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Please extend a copy to me as well. Thanks in advance !

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October 22, 2001 at 4:00 am #69425

Mike Shaw
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Haven’t seen anything further from Allen. Has he sent something to iSixSigma to be posted? VR.

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October 22, 2001 at 4:00 am #69427

iSixSigma Community
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Hi Everyone,
Nothing has been forwarded to iSixSigma for posting, but we wanted to let everyone know that you are welcome to do so. If you have a presentation, document, etc. that you would like attached to your forum post, please forward it to [email protected] . We are working to automate this functionality.
Cheers,iSixSigma Community

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October 23, 2001 at 4:00 am #69445

Rajanga Sivakumar
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Marc, I would like to get a copy the flow chart. Please help.
I have a basic slide which shows as to which of the seven SQC tools could be used when. If anyone is intersted please send me an e-mail at [email protected]

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October 23, 2001 at 4:00 am #69449

Cedric Betts
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It would be very efficient if you posted the Flow chart on the website. If this is not possible, then please add my name to the distribution. Thanks.

Cedric Betts

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March 25, 2002 at 12:33 pm #73599

Khatri
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Hi ,
I am beginning a green belt project & would appreciate if you can pls send this template to me.
Regards.AB

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April 23, 2002 at 7:55 pm #74728

Opey
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Any new developments in this topic? It seems hoards of people are interested in a tool like this, and I’m one of them.

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April 29, 2002 at 4:57 pm #74953

Opey
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Any news yet on a process flow chart for SS project tool deployment? I’ll try maybe once more before I piece together one by my lonesome….

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April 30, 2002 at 4:47 am #74986

Mike Carnell
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Opey,
The stuff I sent you for FMEA may help for Measure. I have some stuff on Analyze.
There used to be some seriously complicated stuff floating around GE.
Regards,
Mike

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April 30, 2002 at 4:14 pm #75006

Marc Richardson
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Please provide your email address.
Thank You,
Marc Richarsdon
Sr. Q. A. Eng.

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April 30, 2002 at 10:50 pm #75012

Mike Carnell
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[email protected]

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April 30, 2002 at 11:24 pm #75013

Pat McCotter
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Marc, I was recently advised of this 6 sigma web site and was interested in the tool summary that you initiated last year. Could you please email the results of your efforts. I would be glad to review and add anything applicable that we are doing in our company.

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April 30, 2002 at 11:25 pm #75014

Marc Richardson
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Please send me your email address.
Thank You,
Marc Richardson

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May 1, 2002 at 11:29 am #75019

Lisa Heagle
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Allen — could you please e-mail me a copy of what you have? I have been drafting one for my department and I would like to see the similarities and differences in order to enhance what I have available. Thanks — Lisa

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May 1, 2002 at 11:30 am #75020

Lisa Heagle
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Marc — could I received a copy of what you have put together so far? I have also requested a copy of Allen’s information. I have been creating a similar “document” for my department and would like these insites to make it robust. Thanks — Lisa

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May 1, 2002 at 12:19 pm #75023

Pat McCotter
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Marc my email address is [email protected]

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May 1, 2002 at 3:13 pm #75035

Marc Richardson
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Please post your email address.
Thanks,
Marc Richardson
Sr. Q.A. Engineer

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May 1, 2002 at 3:26 pm #75036

Lisa Heagle
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[email protected]

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May 1, 2002 at 4:58 pm #75037

Anita Fowler
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Allen,
Could you please send me a copy as well.
Thank you.

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May 1, 2002 at 6:47 pm #75042

Cordoba
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Could you please send me it at email: [email protected]
thanks in advance
Alejandro

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May 1, 2002 at 7:06 pm #75045

Adam L Bowden
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Hi Marc,
As per Lisa’s request – a copy of your work to date would be appreciated. My e-mail address is [email protected]
Thanks in advance,
Adam

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May 1, 2002 at 7:30 pm #75046

Flor Mestanza Norton
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Allen, could you please send me a copy at the following email address? Thanks in advance.
[email protected]

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May 1, 2002 at 9:46 pm #75048

Stephens
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Wow! Wouldn’t it be easier to post it to the forum for people to download? Seems terribly inefficient for everyone to cram the boards with email addresses. Plus I hate to post my email address because recruiters tend to trawl for chum that way. Would you consider posting it instead? It would be greatly appreciated.
Thanks,
Craig

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May 2, 2002 at 6:55 am #75050

Norbert
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Marc,
it sure looks like you are hitting a lot of sensitive nerves. Mine too. Any chance that I could get a copy, please ? Thanks.
My address: [email protected]

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May 2, 2002 at 8:30 am #75055

Paul Elmes
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Allen
If your not yet tired of all the requests, could I trouble you for a copy.
Many thanks
Paul

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May 2, 2002 at 12:03 pm #75059

Tseumogne Noumodje
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Allen,
Sounds like a great tool, and it has had
a great response. If possible could you
please send me a copy. I would like to
add it in our green belt training.

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May 3, 2002 at 8:45 pm #75138

Marz
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Allen,
Could you send me a copy of your process map for the use of 6 Sigma tools.Thanks!

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May 4, 2002 at 3:58 am #75144

agus julianto
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Marc, I’d ask you to send me a copy.
Thanks a lot!
Agus

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May 4, 2002 at 8:59 am #75145

ql
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Will be thankful if you could mail it to me at the following address
[email protected]

Regards.

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May 4, 2002 at 10:46 am #75146

Ashok Sarkar
★ 20 Years ★
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It will be great if someone send the flow chart in the following id
[email protected]

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May 8, 2002 at 4:36 pm #75272

JoeSig
★ 20 Years ★
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Marc,
I was watching the earlier thread on this – could you please send the Flow Chart/Tools schema?
Thank you much!
Joe

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May 8, 2002 at 6:36 pm #75276

Joe Fougere
★ 20 Years ★
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Allen,
I am new to Six Sigma and would love to get hold of this tool.
Please e-mail to me.
Thanks, Joe

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May 9, 2002 at 4:42 am #75287

Ambar
★ 20 Years ★
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Marc …Can I have a copy as well ???? Thanks….

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May 9, 2002 at 5:58 am #75289

PS
★ 10 Years ★
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Can you please email at [email protected]
Thanks in anticipation.
Regards

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