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Process Improvement Department Names

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  • #48075

    Vinnie Brigandi
    Member

    We are in the process of restructuring our process improvement function in our organization and we are looking to come up with a creative name for our department.  Our department will be mainly responsible for managing and executing process improvement initiatives, using Lean and Six Sigma tools and methodologies.  Any input would be appreciated?  One we have been thinking about is Operational Excellence.

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    #160971

    sophos9
    Member

    Centre of Excellence
    Process Improvement (sounds a bit kiddie)
    Process Excellence

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    #160972

    Brandon
    Participant

    Borrowing from Larry the Cable Guy –
    The “Git er Dun” Group

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    #160973

    Chad Taylor
    Participant

    Be careful with the Operational Excellence name, it could get shortened to OpEx which also stands for Operational Expense.
    New Solutions Group

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    #160974

    Steve Bohlman
    Member

    I was faced with that a few years ago when I was hired to implement a Lean Six Sigma program at my company.  We chose Performance Improvement, hence I am the Director-Performance Improvement.  I tried to keep it as short as we could.   Hope it helps.

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    #160975

    Mikel
    Member

    Why not call it what it is?
    Quality Assurance

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    #160978

    Steven Bonacorsi
    Member

    Hi Vinnie,
    While I was working with the US Navy on the deployment of their Lean Six Sigma initiative they too struggled with the same question. They too an interesting approach, they selected an action phrase similar to the fancy names they assign to wartime programs. The Navy business was NAVAIR which stands for the Navy Aviation. The deployment team understood that the #1 reason the Lean Six Sigma group was forming was so they could help accelerate the their readiness by having the right number of planes in the right place and ready to defend the country from its enemies. So they picked AirSpeed.
    Perhaps you can hold a similar contest with your team – and pick that action word that will truly represent the reason you exist.
    While operational excellence works – I’m sure you and your team can come up with something a little more creative and sexy!
    Best wishes,
    Steven Bonacorsi
    Lean Six Sigma Master Black Belt

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    #160980

    Nguyen Ba
    Participant

    Just  Innovation is my idea.
    good luck! 

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    #160985

    Stevo
    Member

    In the spirit of “Truth in Advertisement”….
     
    How do you summarize?
     
    “We’ll come into your department, disrupt your employees, tell you something you already know but are to busy to do anything about it, charge you an arm and a leg and be gone before any failure blame can occur”
     
    Stevo
     
    Ps.  I feel it’s going to be a dark day for Stevo.

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    #160987

    clb1
    Participant

    How about something a little more catchy?
    Process improvement department names:
     
    PIMPS:   Personnel Initiating Many Practical Studies
     
    DART:  Department Allowing Rational Thinking
     
    SMART: Statistical Methods And Rational Thinking
     
    PUSS:  Professionals Utilizing Sigma Solutions
     
    ….well, maybe not….:-)

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    #161000

    drquality
    Participant

    Vinnie,
    My advice would be to NOT start or name a new department. Process Improvement is everyone in the company’s resposibility, not a department. As soon as you make a department it will be become a them vs. us type situation. The “marketing” departments faced the same issue 50 years ago and some still do today.
    Don’t misunderstand me. You do need to place PI experts throuout your company, but not a department. A top executive (e.g., VP manufacturing, CMO or CEO) should monitor and control their efforts in making good numbers go up and bad numbers go down, but not a department. And those people should be resposible for choosing the numbers and be responsible for making sure that happens using their PI resources.
    Good Luck,
    Dr. Scott

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    #161002

    Craig
    Participant

    DrQuality makes a good point. It’s a tough call as to whether you have something like an OpEx department. (In my humble opinion). The cynical side of me would  propose an acronym for the new department name. (NILFLO)
    Any guesses?
    HACL
     

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    #161005

    Millie Tent
    Participant

    If you make it a “department”, “initiative”, or “team”, then call it what it is:  “OVERHEAD”;  because you will be the first thing to go when corporate tells your site to make cuts. 
     

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    #161054

    Steven Bonacorsi
    Member

    Exellent Points Dr. Scott!
     
    Steven Bonacorsi

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    #161059

    Craig
    Participant

    NILFLO
     

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    #161062

    drquality
    Participant

    Steven,
    Good to see a familiar name here again. But NAVAIR is a process or an organization. NAVAIR should not, and to my knowledge since working with them, have not created a department for process improvement. It was hard enough just to get them to dedeicate themselves to wanting to improve. They did have an individual in charge of the effort, but it was not a “department”. Hope you are having better luck with them than I did.
    Dr. Scott

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    #161063

    drquality
    Participant

    Stevo,
    There is always a right and wrong way of doing things. Unfortunately for you and others, you seem to have too much experience with the wrong way. Let me know if I can enlighten you about the right way to make good numbers go up and bad numbers go down.
    Dr. Scott
     

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