Process not capable

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August 23, 2005 at 2:51 am #40453

Black
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Hi,A capability study shows that our process is not capable (Cpk =1.15)
Do I need to inform the customer and submit a deviation request with the PPAP? Or what can I do?
Actually I am new in the field abd I don’t know how to handle this issue.
Thank you for your help and have a good night.Caroline.

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