Process or output indicator?

Six Sigma – iSixSigma Forums Old Forums General Process or output indicator?

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    Hello all.
    I have just started the define stage looking at a process which flows like this:
    1) Data received from internal and external sources
    2) Data manipulated internally
    3) Data sent to external company for further calculation
    4) Data received back in-house.  Either “incorrect”- go to stage 3 (rework) or “correct”- go to stage 5
    5) Distribute to departments for use  
    Project Y is cycle time.
    My question is, is % correct data at stage 4 a process or an output indicator?   To my mind, it looks to be AN output (in that it will supposedly be driven by a combination of inputs and processes preceding it) but not THE output (the project Y- cycle time [however it will presumably drive this, and it could therefore be looked upon as a process indicator].
    All thoughts and comments appreciated.

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