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  • #32614

    Mike Archer
    Participant

    Hello.
    I am a SS newbie.  Does anyone know of a resource where project examples are shared with the public?  I have started a GB project after already developing an improvement.  In fact the process is being piloted in the facility right now.  I have been advised to work this as a DMAIC project (not DFSS).
    By the way, my project is developing an electronic call system for inspection (in case someone has done a similar project).  I am having difficulty conceptualizing how to quantify all the pain of not having the system.
    TIA
    Mike

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    #87312

    O’Connell
    Participant

    Mike,
    Examples close your mind to what can actually be accomplished. What if you went through your entire college career based only on examples? Where’s the independent thought that will help you grow and develop? Ok, enough ranting.
    Now onto your question, for which I have a question. You state that you are working on a “DMAIC project (not DFSS)”, yet you then go on to state “my project is developing…”. Do you see the trouble in your statements? You say it’s a DMAIC, but then you say it’s a Design (for Six Sigma) project.
    Which is it?
    If it’s a DMAIC project, your BB/MBB should help you with the business case, problem statement, etc. Are they doing anything?
    Brian

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    #87317

    Mike Archer
    Participant

    Brian,Michael Carver advised that I work my project as DMAIC – post # 29296 (the thread disconnect is my fault).I understand that examples could close my mind, but because this is my first project, I would hope that an example could also spark some understanding.  Nothing against my BB, but I fear that if he is my only resource, I will be closing myself off from other potentially very valuable influences for the direction I head with my project.Thanks,Mike

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    #87356

    mullally
    Participant

    Dear Brain,
    This sounds like a DMAIC project to me. I assume you have a process that requires inspection at some stage. In defining you need to state the current situation and then the future situation you want your improvement to achieve. (Remember SMART). Try to include the magnitude of the problem i.e. so many minutes lost due to waiting inspection, number of lost units (opportunities) etc. A good definition and project scope is always a good way to start.
    Good Luck
    Ian

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    #87359

    Ryan
    Member

    I just read the post that you referenced. No offense to the other Michael Carver who suggested that you pursue DFSS, but I would not say he’s necessarily correct.
    If you’re improving a process that is in existance, use DMAIC. If you are developing a new process from scratch, use DFSS. If you use DMAIC for a new process, you’re not going to do it correctly for multiple reasons:
    1. You don’t capture the right VOC — the VOC tools in the correct depth are not a part of DMAIC.
    2. DMAIC focuses on defining the defect and elminating the root cause. You’re not doing that! You’re trying to define the highlevel customer CTQs and then flowing them down into the design. They are two separate processes.
    3. If this is your first project, using DMAIC tools, pieced together, won’t give you an effective roadmap. It’s the roadmap them helps GBs and BBs be effective.
    Talk to you MBB and ask her/him if this is an appropriate project for your first project. I would say no. I have been an MBB for years and would never think of assigning a DFSS project to a new BB. let alone a GB. It’s not setting you up for success and it’s not the right thing to do. Period.
    Ryan

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    #87360

    Mike Archer
    Participant

    Thank you Ryan.
    I need to clarify my situation.  I elected to become a GB candidate primarly because I have been working on this electronic call system for some time and have partially implemented it already, and I wanted to apply SS methodology to the project.  So the ease of completion for me will be relatively nice.  I don’t think that CTQ identification is real crucial for my project, I see my challange as quantifying the pain of not having the system.  Any advise is appreciated.
    TIA
    Mike

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    #87363

    Ryan
    Member

    Hi Mike,
    You are correct. I don’t know all of your project information, so it is difficult for me to respond to your inquiry.
    Having said that, I can’t help but think two things about your comments (they might be off base, but I’ll throw them out there anyway):
    1. If you’re already started implementing your project, retrofitting Six Sigma to it is wrong and useless. I see it happening often throughout every business as people need to get “certified” for corporate standards. That still doesn’t make it right, and it definitely won’t give you as much benefit as using the roadmap and methodology from inception.
    2. If you don’t think that VOC and CTQ identification is real crucial, you’re not using Six Sigma. Get a new BB and MBB, because if they’re not forcing the rigor of the methodology you’re setting yourself up for failure and less than optimal results. You’re never going to get a “breakthrough” with that type of work.
    My 2 cents.
    Ryan

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    #87364

    Mike Archer
    Participant

    Ryan,
    Because I am new in SS, my ignorance in the methodology may come across as bad intent and may be misinterpreted as wanting to do things half-heartedly or taking hasty shortcuts.  I believe in SS and want to do things right, so I want to tell you how much I appreciate your candid comments.
    Can you give me some idea of a roadmap to follow so that I don’t un-implement the (incomplete) system that I and others have worked so hard on, and still come out with a Six Sigma improvement?
    The current call system is paper and optional.  Not all inspectors use a call sheet (other than the “yo” system).  I know that there is a lot of financial pain that the improvement will touch.  Not just the time of the person waiting on the inspector, but other people waiting on the unit to move and then there’s the inspector’s time and ability or inability to prioritize what is more important. Lastly, we will be utilizing technology that we already own by collecting the results of each inspection and storing them in a database.
    There is only one (newly trained) BB at our facility and 24 GBs.  I’m not sure he is equipped to support all the GB projects that have been started.
    I hope I didn’t throw too much at you, but I really need some expert input.  I know if I could see the light to start, I could run the race well.
    Thanks again,
    Mike

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    #87365

    Mike Archer
    Participant

    Ryan,
    Because I am new in SS, my ignorance in the methodology may come across as bad intent and may be misinterpreted as wanting to do things half-heartedly or taking hasty shortcuts.  I believe in SS and want to do things right, so I want to tell you how much I appreciate your candid comments.
    Can you give me some idea of a roadmap to follow so that I don’t un-implement the (incomplete) system that I and others have worked so hard on, and still come out with a Six Sigma improvement?
    The current call system is paper and optional.  Not all inspectors use a call sheet (other than the “yo” system).  I know that there is a lot of financial pain that the improvement will touch.  Not just the time of the person waiting on the inspector, but other people waiting on the unit to move and then there’s the inspector’s time and ability or inability to prioritize what is more important. Lastly, we will be utilizing technology that we already own by collecting the results of each inspection and storing them in a database.
    There is only one (newly trained) BB at our facility and 24 GBs.  I’m not sure he is equipped to support all the GB projects that have been started.
    I hope I didn’t throw too much at you, but I really need some expert input.  I know if I could see the light to start, I could run the race well.
    Thanks again,
    Mike

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