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Projects after Greenbelt Certification

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  • #49534

    Ghigs
    Participant

    I am on my last exam in finishing my certification under Greenbelt Six Sigma. I am currently affiliated with a small US outsourcing company in Manila. Could someone help/guide me on how could I maximize/apply SS in our company. Though, I have started with improving some of the process, I know that there is some more I could do. Anybody who could suggest? I’d very much appreciate it.

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    #169396

    David Hernandez
    Participant

    Hi Ghigs,
    Need a little bit more details to assist you better but some of the advises I can provide you are: Look for systemic issues, customer surveys (feedback), audit results, internal metrics, financial results, operating results, quality levels, etc… Your site controller and senior management team all play a key role on project selection.  Remember that 6S is data driven and some of the typical obstacles are data collection….look for areas where data already exist (otherwise will need to start collecting).
    Hope it helps
    David (6 yrs of experience of BB/MBB)

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    #169402

    Anton Javier
    Participant

    Hi Ghigs, there are a number of items that you can take on for a greenbelt project: high number of processing errors, misses in service level agreements, long transaction time, quality review work escapees, low retention, high attrition during new hire training, or high end of day work transaction leftovers.
    If you have a call center, you might want to investigate on speed to respond, call handling time, released calls, call center reps training, occupancy rates, and low retention levels, among others.
    I hope that this helps.
    Anton Javier, AIG-BPSI      

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    #169415

    Ghigs
    Participant

    Thanks for responding, David. I really appreciate is. Everything in our office is remote. I am actually the one operating our office here in Manila. My bosses are in CA and TX. Our HR and Accounting firm are both outsourced. On a typical day, I monitor all the our transactions with our affiliates from tracking of quotations to invoices to its payment. I also facilitate the hiring of our engineers from preparing contracts to coordinating with them while getting their visas until they are deployed to their designated location.  Other than than, I track all the contracts and agreements between affiliates in Vietnam and CA. Everthing is remote and involves international transactions. Also, our office is currently a one-woman team.

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    #169416

    Ghigs
    Participant

    Thank you, Anton, appreciate your suggestions. We do not have a call center. We outsourced engineers and deploy them to our affiliated companies. Yeah, I may start with works with high level of transactions, service level agreements and long transaction time. Are there any articles or similar work that you have come across with that I can read about?Many thanks,Ghigs

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    #169422

    Anton Javier
    Participant

    Hi Ghigs, please send me your email and I will share with you some 6 sigma projects.  I hope that the same can give you some idea on how to best proceed.  Best regard.
    Anton

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    #169423

    Ghigs
    Participant

    Great, thank you so much Anton. My email address is [email protected]. So much appreciation! =)

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    #169495

    ramneek
    Participant

    Hi Anton,
    I am also working on green belt project, could u please send me few project examples. So that i can refer to them and work .My email id is
    [email protected], will appreciate this,
    thanks
    ramneek

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    #186342

    Dipak
    Participant

    Anton,
    I’m stuck on a project as well.  Appreciate some project examples.  Thanks.
     
     
    Dipak

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