We could use some help describing an approach to improve our purchasing process. We are a small lot custom chemical formulation producer, therefore a few 1000 items are purchased, some for the first time. Quantity and grade of items are cost factors as is variation in delivery times. The process map is fairly constant, however, Purchasing looks like a short order cook at a breakfast bar. Since I am new to this, I could use some advice on an approach which would 1.organize the process and 2. reduce many of the high costs due to non-negotiated purchasing agreements. Your advice or related projects would be helpful.
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