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QC Inspectors

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  • #38437

    Edgar
    Participant

    Currently, I’m developing a work study on the following:
    In the case that I’m working, QC inspectors are under the wing of production supervisor (meaning they report to them). Can anyone help me visualize what are the pros and cons or this structure. Is it better from a quality stand point to have the QC inspectors reporting directly to the production supervisors? Or would it be better to have an organizational structure were the QC inspectors depend from the QC supervisor or QC engineer? Either or, where can I find the why’s (yes and no).
     
    Thank you

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    #114980

    A Barnyard Veteran
    Participant

    Letting production bosses watch over the floor inspectors is like letting foxes watch the henhouse. That is simply a conflict of interest!

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    #114981

    Edgar
    Participant

    Dear Barnyard Vet:
    Thank you very much for taking the time to reply. I totally agree with you.  If you were to explain that such conflict of interest to the CEO, How would you brake it to him in order for him not only to understand it but to embrace the change?.
    Thank you and regards
     

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    #114982

    A Barnyard Vet
    Participant

    Edgar:Managing one’s boss or boss’ boss is never easy. And any strategy chosen must be based on the particular situation.Without knowing the nature of who is leading your barnyard, my initial advice is to manage your leader like you would a subordinate; you need to understand what motivates them. Learn that and you have gained influence.ABV

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    #114984

    Edgar
    Participant

    Dear Barnyard Vet:
    Actually I was looking more of the following:

    • The separation of the Quality direct force ( QC inspectors) from the production leadership, promotes and nurtures the following:
    • Structural organization allowing feasibility of quality ownership, promoting quality initiatives in the organization.
    • Feasibility to implement quality system guidelines.
    • Less resistance to adopt changes from the QC inspectors.
    • Allows a direct quality communication streamline.
    • Organized structure to follow up CAR.
    • Avoids conflict of interest.
     
    Any feedback so I can enrich this?
     
    Thank you.

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    #114986

    A Barnyard Vet
    Participant

    Edgar:Think about the answers to these questions: How does separating the functions create ownership? How does it make the quality system implementation easier?
    How do boundaries ease communication?ABV

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    #114987

    A Barnyard Vet
    Participant

    Edgar:Think about the answers to these questions: How does separating the functions create ownership? How does it make the quality system implementation easier?
    How do boundaries ease communication?ABV

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    #131469

    Debra Wilson
    Participant

    Dear Confused:
    Under no circustance should you report to the production manager.  Complete conflict of interest.  Let me explain on many instances you will be reporting his/her own people.
    Debra Wilson
    Information QA Manager
     
     
     

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    #131470

    Mikel
    Member

    Riddle me this Debra –
    Why do the best have inspection as part of production?

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    #131492

    Andy P
    Participant

    Make the operators responsible for inspection & get the QC people to help fix the problems.

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    #131494

    Peppe
    Participant

    This is my view on this old problem that haven’t one solution, but must be tailored on organizations. Having QC inspectors under production responsability, can give opposite results, it depend by production management (see Lean or TPS). With a good management you’ll have production full responsibile also of quality, so they cannot approach ” … quality faulty are matter of Quality, they inspect and approve …” in other hand the risk is to have ” … ok, now we can do what we want..”  Anyway, it is your organization that drive you on which is the best choice. Your matter is to do a good risk analysis.
    Rgs, Peppe 

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    #131523

    Uncle Rog
    Member

    I fully realize that the original question is probably moot by this time since it originated in February but the responses hit on one of my itchy spots.  So here goes.
    I feel that the term Q. C. Inspector is a perfect oxymoron.  As one of our favorite gurus said, “You don’t inspect quality in, you build quality in”.
    Looking at the normal duties of an inspector ( best defined as ” I hope we made it right this time”), they clearly belong in the manufacturing world where their no value added wages can be eaten by the organization whose processes are somewhat less than robust.
    Clearly, there is no “control” in their function.  Control suggests a systematic, proactive approach that studies factors and their inter-relationship to model a process that will have a high level of success repeatedly.
    Inspection is an “after the fact” non-value added process that tries to catch the errors prior to their reaching the customer.  This is probably not a bad idea if your processes are flawed but why not fix the processes once and for all.
    In a gentler, kinder world, processes would be validated prior to use and the product would be looked at as it arrived at each station to ensure that it was ready to proceed on to completion. The entire process itself would be monitored and measured continually to ensure capability.
    Gee, I wonder what we could call that kind of manufacturing.
    Please pardon the “tongue in cheek” comments, but it is an itchy spot and it needed scratching.
     
    One of my other itchy spots is the infamous “Verbal Customer Deviation” used often by our sales and sales support cousins.
    Best wishes for the holidays and the new year.  
     
    Gee, I wonder what

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    #154016

    santosh kumar singh
    Member

    Dear sir /madem
    Please informed me by mail .

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    #154017

    santosh kumar singh
    Member

    dear sir/ madem
    I am working in FAZE THREE LTD.as a post of  Q.C.
    INSPECTOR.
     

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    #154088

    accrington
    Participant

    Good for you!

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    #168143

    Scott
    Member

    It is true, QC is not a value adding entity. It is a function that manufacturers put in place so that their customers do not have to. A lot of customers require this of their suppliers so that they do not have to absorb the cost of having an incoming inspection operation.
     
    Rick

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    #168148

    No one
    Participant

    I don’t believe QC inspection adds any value. In my opinion, checking is the responsibility of the person doing the job.
    Good luck!

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    #168180

    Scott
    Member

    My friend,
    It sounds like you work in the manufacturing area or production line of a small business.
    Some things cannot be taught to online operators to look for, such as reliability testing. The fact of the matter is that when it is highly critical that the product you manufacture hold very tight tolerences, you cannot always rely exclusively on your vendors to supply you what they say they are supplying. Suppliers have been wrong in the past and will be wrong in the future. You want to make sure that the vendors potential veriability in their process does not enter your process stream, this is why it IS necessary for Quality Control checks beyond that of what the eye can detect on your production line.
    Get it?

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