iSixSigma

QFD for Reporting Tools

Six Sigma – iSixSigma Forums Old Forums Software/IT QFD for Reporting Tools

Viewing 1 post (of 1 total)
  • Author
    Posts
  • #26862

    Kamran Ali
    Participant

    Hi,
    I am in the middle of doing a Customer Wants Survey for a critical Reporting Tool which will be used by Finance and Service to report monthly financial figures.
    I have come up with ACCURACY/AVAILABILITY/USAGE/RESPONSIVENESS as broad categories for Customer Wants and I will be surveying the Customers to determine the relative importance of each of these plus any other which the Customers will include. How do I measure these Wants? Does someone have a QFD Template which can be used for Reporting Tools projects?Thanx!

    0
Viewing 1 post (of 1 total)

The forum ‘Software/IT’ is closed to new topics and replies.