iSixSigma

Recommendation for reading material for Six Sigma / Lean application to financial services industry

Six Sigma – iSixSigma Forums Industries Financial Services Recommendation for reading material for Six Sigma / Lean application to financial services industry

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #53380

    Rathmann
    Participant

    Dear discussion board friends,

    I am hoping that you can help me out. I am relatively new to the Six Sigma world and am looking for quality literature (at the beginning to internediate level) on Six Sigma / Lean specific to the financial services industry. A quick google/amazon search showed a few books, but all seem to be a bit dated. I’m also open to case-studies or articles if they are good ones, so any recommendations would be greatly appreciated!

    Thanks,
    Denise

    0
    #190771

    Mariani
    Participant

    Hi Denise,
    Two books that I have recently come across and been picking at:

    “World Class Applications of Six Sigma” Real world applications of success. Jiju Antony, Ricardo Banuelas, Ashok Kumar.
    While not specific to Service industry or Financial Services, it is a case-study book. There are several examples of implementation in the service industry, and one in financial service.

    “Six Sigma for Financial Services”. Rowland Hayler, Michael Nichols.
    This surely has something in it you can relate to, and hopefully leverage in thei field of financial services.

    Good luck!

    0
Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.