Regarding Process Improvement Initiative for Goods P
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Akanksha.
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March 3, 2005 at 10:20 am #38604
AkankshaParticipant@AkankshaInclude @Akanksha in your post and this person will
be notified via email.Hallo,
I am doing a project on Process Improvement for Goods Procurement at my Hospital. I wanted to know how can I implement six sigma techniques for the process improvement. I would also like to state that the present system has a lot of paper work to be done so would like to know what all processes can be computerized starting from the User End to the final payment to the vendor by accounts Department. I am presently doing a Process Mapping for the existing system and am trying to understand the whole process on four parameters like Task; Personnel involved; Documents Generated and Approximate time taken to do the task. It would be great if somebody extended some help to me.
Thanks,
akanksha0March 3, 2005 at 12:11 pm #115731
indreshParticipant@indreshInclude @indresh in your post and this person will
be notified via email.do the following
– write down the process step in detailed (include) all the activities that you are doing at every step
– number the steps
– do a time and motion study, which step is taking how much time, if possible measure it as accurate as possible
– highlight steps as VA (value adding) these are those for which the customer to the output of the process is paying you for
– Highlight Steps as NVA(non value adding) they are just adding on to the delay and cause error or other waste (resource etc)
– Highlight steps as VE (they enable you to achieve the output (internal processing etc is VE)
now you have a ready action platform, think about removing steps which are NVA, automate VE and shrink the process keeping in mind the output
– do an analysis of defect causing steps and find why defects are coming (as 5 times why and you shall know the cause)
these are specific lean sigma techniques very powerful to initiate process improvements and generate lots of quick wins
hope this helps else contact at [email protected]0March 4, 2005 at 4:18 am #115807
AkankshaParticipant@AkankshaInclude @Akanksha in your post and this person will
be notified via email.Thankyou Indresh, it really seems to be helpful for my work. I am getting on with your suggestions and may come back to you when i feel like. Hope you will help me again.
Thank you so much!!
akanksha0 -
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