do the following
– write down the process step in detailed (include) all the activities that you are doing at every step
– number the steps
– do a time and motion study, which step is taking how much time, if possible measure it as accurate as possible
– highlight steps as VA (value adding) these are those for which the customer to the output of the process is paying you for
– Highlight Steps as NVA(non value adding) they are just adding on to the delay and cause error or other waste (resource etc)
– Highlight steps as VE (they enable you to achieve the output (internal processing etc is VE)
now you have a ready action platform, think about removing steps which are NVA, automate VE and shrink the process keeping in mind the output
– do an analysis of defect causing steps and find why defects are coming (as 5 times why and you shall know the cause)
these are specific lean sigma techniques very powerful to initiate process improvements and generate lots of quick wins
hope this helps else contact at [email protected]
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