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relation between bsc and 6sigma

Six Sigma – iSixSigma Forums Old Forums General relation between bsc and 6sigma

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  • #44238

    almasi
    Participant

    i want to know the relations between balanced scorecard and six sigma and the most important points that should be noticed.
    thanks

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    #141454

    Whipp
    Member

    Stating the obvious a true BSC should identify a ‘balance’ of company goals, (not simply financial targets) and more importantly how those goals are to be measured.  Put in the simples of terms, if you can’t link your improvement project (six sigma or otherwise) back to a minimum of one goal then you should be questioning the value to the organisation of the improvement project.
    From personal experience organisations spend less time defining how the non financial goals are to be measured and end up with motherhood goals.  This leads to significant difficulty in demonstrating your project actually met the goal and compounds the view by the less well initiated that Six Sigma should only be working the $$$.
    If you have well defined, balanced, goals and clearly defined measures you should have a clear direction of where to apply Six Sigma.  Hope this is of some use.

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    #141455

    papa question
    Participant

    thanks dear whipp for your answer
    but i dont know how to do this.As know these parametrs are not well defined easily. give a wat to do that well

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    #141458

    Arman
    Participant

    Dear Almasi,
    Balanced Score Card set up metrics and measures performance of an organization in four areas:1. Financial
    2. Customer Related
    3. Organizational Development
    4. Internal Processes (Operational)In my point of view Six Sigma can be used for improvement of any of the above mentioned metrics. For example in order to achieve the strategic goals of financial metric an organization might require to control its costs. From this objective various six sigma projects targeting the cost reduction can be selected. In the same way OD metric might require to improve the impact of training and it can also be achieved through six sigma projects.Six sigma projects derived from the metrics of Balanced Score Card helps an organization to keep its six sigma efforts focused in the way so that it has maximum impact in achievement of its strategic goals. This approach also makes it easy to measure the bottom-line impact of six sigma projects.Best regards,
    Arman

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    #141468

    Sorour
    Participant

    There is a book titile Six Sigma Business Scorecard. You may look into it.

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