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Review Effectiveness

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • #26493

    kedar bhagwat
    Participant

    Has Anyone done research/six sigma project over increasing review effectiveness for development and maintenance projects . I would like to have the information.

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    #64382

    Ravi Kumar G V
    Participant

    Hi Kedar,
    Are you looking for anything specific?If Y do post the same will reply back.
    Regards,
    gvrk
     

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    #64384

    kedar bhagwat
    Participant

    I am doing it for development projects .
    I will be considering defects looged through self review,peer-peer review ,External Review Team , Onsite Team . I will be comparing all these predelivery defects with post delivery defects found by customer.
     

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    #64387

    McD
    Participant

    At the end of the day, you would like to constrain warranty costs, so a comparison of warranty costs would be the ideal approach.  However, this is generally the longest feedback, so more commonly, teams compare phase containment against adjustments in the process.
    As far as I have seen, “reviews” generally don’t produce very satisfying results.  Typically it can be difficult to measure the improvement.  However, inspections can often produce dramatic results.  Some of the more or less standard rules around inspections have been developed by adjusting inspection parameters and analyzing the resultant containment rates.
    You won’t find a lot of case studies out there because companies who have made dramatic inroads on their warranty costs are often embarrased to admit how bad they were.
    –McD
     

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    #64604

    gvrk
    Participant

    Kedar,
    Well if you look at the SDLC cycle we have different phases and the customer reported reports which you are talking these are your CRD(customer reported defect). These CRD’s are defect which were not detected in each phase of defect tracking (ex. peer review, system testing, UAT testing etc..) Now we know and understand that if the defects are tracked at the earliest phase the rework and cost involved is less. Hence we need to have an transfer function arrived based on the  development projects delivered so far.. the data will be used to be arrived from the historic data .. use this TF effectively to improve the process.. I hope this gives some insight to your queries..
    Regards,

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Viewing 5 posts - 1 through 5 (of 5 total)

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